First class customer service. I made an error on my order and rang the company for help . Nothing was too much trouble and they sorted my error out immediately. Delivery was quick and came very well... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Lovely cups and saucers. Very well packaged in recyclable materials. Arrived in perfect condition four days after ordering. Would buy from Coffecups again.
The delivery company mangled the box and managed to break some items, no problem, after a quick call it was all sorted and items replaced. Very friendly and helpful after care, thank you
I ordered 8 cappuccino cups. Exceptionally good quality cups, felt nice to hold and kept coffee hotter for longer. I was really impressed and pleasantly surprised as wasnt sure about buying cups o... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di forniture per ristoranti
- Grossista di articoli in vetro
- Grossista di articoli casalinghi
- Negozio di articoli promozionali
Scritti dall'azienda
Custom printed or plain crockery for every area of the hospitality industry, corporate sector and retail. No minimum order quantities and huge stock levels. Bespoke screen-printed logos, all hand-applied and fired in our on-site workshop and kilns.
Custom Printed Crockery with No Minimum Order Quantities!
Split boxes, huge stock levels and in-house printing services for all your professional crockery needs.
Next-day shipping for plain items in stock, if ordered before 2pm. No minimum order quantities and split boxes available so no order too small.
Informazioni di contatto
Unit 7 Westthorpe Fields Business Park, S21 1TZ, Sheffield, Regno Unito
- 0114 248 9416
- enquiries@quickfiretableware.co.uk
- coffeecups.co.uk
4,9
Eccellente
1K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Exceptional customer service
Delivered on time, good price. Small after sales issue was dealt with immediately and brilliantly. Exemplary customer service!
19 maggio 2026
Risposta di Coffeecups.co.uk
Thank you for your review! We are on hand on the phone, email and whatsapp to quickly deal with any issues - even outside office hours
Risposta di Coffeecups.co.uk
Thank you! We try to make dealing with us as easy as possible
Excellent customer service
I was given wonderful personal service when attempting to find a replacement lid for my teapot which I hadn’t even bought from Coffeecups. I now have a lid which I couldn’t find anywhere else and 2 more are on their way.
I would thoroughly recommend this company
14 maggio 2026
Risposta di Coffeecups.co.uk
Thank you! We hope the lids give your teapot a new lease of life!
Good Customer Service but Poor Delivery Service
Coffee cups customer service is good and efficient.
1 star for delivery service. Sadly, the delivery service, Evri, was disappointing. The parcel was left outside the house on top of my plant, which I was not happy about.
Someone was at home, but the delivery driver did not knock on the door or leave the parcel in the unlocked potch.
I hope coffee cups can address this issue, as delivery partners also reflect on the company's reputation. Customers should be able to rely on a safe and considerate delivery service.
13 maggio 2026
Risposta di Coffeecups.co.uk
oh no Melinda! i am sorry about your plant - that is not good and I will feed this back to the courier , Evri. I am really disappointed though that we at coffeecups are getting three stars - this really hurts! this delivery was in fact the replacement teapot we sent free of charge- no quibble when part of the the first order got damaged ... would be nice if we could have 5 stars and you give the 3 stars to Evri not us !!
Lovely product
Lovely product, well priced and delivered quickly. I would highly recommend this company.
15 maggio 2026
Risposta di Coffeecups.co.uk
Thank you for your review! We look forward to being of service in the future
really good customer service
Good Products, quick dispatch,
I made a mistake when ordered different colours for cup and saucer and they called me back to check. Really appreciated
15 maggio 2026
Risposta di Coffeecups.co.uk
Thank you for your review! Glad we were able to make sure you got the right items
Good communication
A good company to use - positive communication - everything happened without a problem and an excellent teapot as a result
Thank you
7 maggio 2026
Risposta di Coffeecups.co.uk
Thank you for your review! We try to communicate directly to sort out any issues with orders
Accidently sent me the wrong cups
Accidently sent me the wrong cups. quick to rectify and they let me keep the wrong ones
14 maggio 2026
Non scritta su invito
Risposta di Coffeecups.co.uk
Thank you for review! Sorry about the mistake with the shipment. Glad we could rectify the issue
Risposta di Coffeecups.co.uk
Thank you for your review! We pack everything as well as possible to try and minimise the chance of breakages in transit
Great selection of products
Great selection of products. I made an order with various types of items, many of which were fragile (Ceramics, glasses, etc.), and everything arrived very well packed and secure with all the packaging recyclable. Highly recommended.
3 marzo 2026
Risposta di Coffeecups.co.uk
Thank you for your review! We're delighted that the products arrived safely
Excellent experience
Excellent experience. Easy to locate good quality items i wanted to purchase on-line - right through from placing order to delivery to Northern Ireland CoffeeCups provided an excellent service and i have placed a further order.
27 aprile 2026
Risposta di Coffeecups.co.uk
Thank you for your review and your orders! It was a pleasure to be of service
Very good service
Very good service. Fast and efficient.
Customer service very helpful too.
A great company to deal with
27 aprile 2026
Risposta di Coffeecups.co.uk
Thank you for your review! We take pride in offering a full customer service experience via email, phone and whatsapp
Great Service
My comments are that your service is excellent and I pleased that I have found a supplier that sells single items of Churchill china. It is a shame that you cannot buy it in the shops - not in York anyway. Very glad that you are there. Maybe Churchill could put a link on their website listing stockists where you can buy single items.
24 aprile 2026
Risposta di Coffeecups.co.uk
Thank you for your review! We are delighted that our split box service was useful for you
Real service
The online chat is manned by real people. Makes life simple.
International shipping was faster than expected.
24 aprile 2026
Risposta di Coffeecups.co.uk
Thank you for your review! We respond to Livechat messages as fast as we can. We are also availble on email, phone and whatsapp
Excellent website and speedy service
10 aprile 2026
Risposta di Coffeecups.co.uk
Thank you for your review and for your feedback - it is much appreciated!
I got what I ordered
I got what I ordered, well packaged, undamaged, and within the delivery time stated.
9 aprile 2026
Risposta di Coffeecups.co.uk
Thank you for your review! We delighted it all arrived safely and on time
Excellent service and products
Great range of coffee cups and glasses at very good prices, along with excellent service, delivery and packaging ethos.
Would highly recommend and definitely use coffee cup again.
7 aprile 2026
Risposta di Coffeecups.co.uk
Thank you for your order and kind words - yes, please recommend!
Such a great variety
Such a great variety, I found exactly what I needed to replace a broken Churchill coffee cup in our set, and thanks to the really clear way they have of describing volume I was able to find the exact match (after accidentally ordering ones that were too small from somewhere else). Not cheap, and the prices without VAT are easy to get confused by, but they make up for it with their great selection and excellent packaging.
10 aprile 2026
Risposta di Coffeecups.co.uk
Thank you for your order and your kind words. We have noted that the ex. VAT pricing can be confusing - we are catering for both business and private customers to we have to show both inc and ex vat pricing. We will look at the design
Quality and style
The products I ordered were of amazing quality. Actually, a bit of a revelation to find that ceramics could be at once so robust and so stylish. It was great to be given a free postage offer, although the products were already excellent value for money. Also great service - I was able to change my order at the last moment, the staff were so helpful and flexible. I'm a very happy customer!
9 aprile 2026
Risposta di Coffeecups.co.uk
Thank you for your message and your order! I'll pass your feedback on to the team
Risposta di Coffeecups.co.uk
Thank you for your message and your order! Let us know when you need more and we will assist you in any way we can
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