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Coda Pharmacy Recensioni 482

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TrustScore 4.5 su 5

4,5

Farmacia
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Scopri cosa dicono le persone

Valutata 1 stelle su 5

Prescription from doctor showing as filled but not received and no communication to say it has. Rang and was lied to each time that they had only just received it that day and would ensure it would b... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Absolutely brilliant service !! Had been with the large high street pharmacy but was waiting 7days plus on direct prescriptions and even customer services were horrendous. Swapped to Coda and WOW , c... Leggi di più

Valutata 5 stelle su 5

Coda Pharmacy are spot on every time. The process is far better, easier and faster than ordering through the GP surgery. Cannot recommend highly enough.

Valutata 5 stelle su 5

I have moved from a local pharmacy to Coda and they have delivered my medication next day which is an amazing service, and the one time I had a question they answered the phone professionally and de... Leggi di più

Dettagli dell'azienda

  1. Farmacia
  2. Farmacia e generi vari
  3. Farmacia online
  4. Venditore di prescrizioni mediche online

Scritti dall'azienda

Coda Pharmacy is a family run NHS online Pharmacy, we dispense and deliver NHS prescriptions across England and Wales for FREE. What sets us apart from other pharmacies is we believe in customer service and that extra personal touch. If you call the pharmacy someone will always be on the other end to help with any questions or queries you may have.

Informazioni di contatto

4,5

Eccellente

TrustScore 4.5 su 5

482 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 61% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più
Valutata 5 stelle su 5

Nurofen Plus

I couldn’t believe how quick Coda acted in sending my order to me. They are extremely professional and I will definitely be using them again. Thank you Coda.

26 settembre 2024
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Risposta di Coda Pharmacy

Thank you for the lovely feedback. Kind regards. Colin

Valutata 5 stelle su 5

Exceptional service

Coda has always provided exceptional service - they care about their patients. I ran out of meds and had to get urgent prescription and they sorted it out so quickly. Really helpful team who go above and beyond. Highly recommend them for their dedication to their patients.

9 ottobre 2024
Non scritta su invito
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Risposta di Coda Pharmacy

Thank you so much for the lovely review, we really value your feedback and this will help us continue to improve. Kind regards. Colin

Valutata 5 stelle su 5

excellent service

excellent service, as per usual. Orders delivered on time, and have recommended CODA to family and friends.

4 settembre 2024
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Risposta di Coda Pharmacy

Thank you soo much for the lovely feedback and recommendation. Kind regards. Colin

Valutata 1 stelle su 5

Constantly not sending prescriptions

Constantly not sending prescriptions, I have been chasing them for my prescription for over 2 weeks and they are now simply ignoring me.

I now have to go back to my gp to re-issue to a competant pharmacy.

AVOID at all costs. I have given them enough chances to fix this before writing the review

- So after weeks of chasing I get a reply to a bad review on TP within hours. Also I said I was considering not using them in the future so they deactivated my account without telling me it seems

10 settembre 2024
Non scritta su invito
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Risposta di Coda Pharmacy

Hi Paul, i have looked into this and found out that you requested in your email that you were going back to your previous pharmacy. As a result we were not your nominated pharmacy from that point. Therefore no prescriptions can be sent to us, so any prescriptions sent from your GP would likely be with your new pharmacy or on the NHS spine. If you had ordered through our website or mobile app we would then be able to track your prescriptions. Kind regards. Colin

Valutata 5 stelle su 5

Brilliant service

Brilliant service! Very friendly staff. Their App is really simple to download and use. I just clicked what I needed to order and a few days later it was delivered. Hassle free!!!. I've had occasion to call, they answered the telephone almost immediately, knew who I was and which medication I was talking about. Such an amazing service. If your not with Coda you are really missing out on truly Brilliant service. !

2 agosto 2024
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Risposta di Coda Pharmacy

Thank you Julia for the lovely feedback. Kind regards. Chris

Valutata 2 stelle su 5

Constantly having to chase a…

Constantly having to chase a prescription my gp says was issued on one date absolutely frustrated as is my carer. Also not giving brands my gp has prescribed of one of my drugs. Seriously now thinking of going elsewhere. Phoned nearly every day chasing

12 giugno 2024
Non scritta su invito
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Risposta di Coda Pharmacy

Hi Kathlynne, Sorry to hear about your experience, i have looked over this with the pharmacy, and can explain the reason for the delay with your prescription was due to your prescription being stuck on the NHS spine, usually this happens because there is no nominated pharmacy registered under your name. We have re-registered you and usually we aim to deliver on the same day or next working day your prescription arrives. With regards to brands your GP will need to specify on the prescription, what the pharmacy have done now is updated your personal profile with the brand. Hope this has answered the questions you may have had. Kind regards. Colin

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