Prescription from doctor showing as filled but not received and no communication to say it has. Rang and was lied to each time that they had only just received it that day and would ensure it would b... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Absolutely brilliant service !! Had been with the large high street pharmacy but was waiting 7days plus on direct prescriptions and even customer services were horrendous. Swapped to Coda and WOW , c... Leggi di più
Coda Pharmacy are spot on every time. The process is far better, easier and faster than ordering through the GP surgery. Cannot recommend highly enough.
I have moved from a local pharmacy to Coda and they have delivered my medication next day which is an amazing service, and the one time I had a question they answered the phone professionally and de... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Coda Pharmacy is a family run NHS online Pharmacy, we dispense and deliver NHS prescriptions across England and Wales for FREE. What sets us apart from other pharmacies is we believe in customer service and that extra personal touch. If you call the pharmacy someone will always be on the other end to help with any questions or queries you may have.
Informazioni di contatto
Westham Business Park, BN24 5NP, Pevensey, Regno Unito
- 01323 924038
- info@codapharmacy.co.uk
- codapharmacy.co.uk
4,5
Eccellente
482 recensioni
Ha risposto al 61% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
So much easier to have meds come through post.
Recently started using Coda Phamacy as I was finding it difficult to get to the pharmacy attached to my doctors surgery.
They sorted everything with the doctors and now my meds are sent to my home. So much easier, am very happy.
15 aprile 2025
Risposta di Coda Pharmacy
Thank you for the lovely review. Welcome to the Coda community. Many thanks. Colin
Exceptional in every way!
I am always astounded by how fast I get my medication! At my previous pharmacy I'd got used to waiting for over 2 weeks for prescriptions to be made up. then queuing for ages, then waiting whilst they double check (I have a lot of medication so it's an arduous process). Coda are fantastic, no hassle, no queue, no stress... I wish I'd made the change years ago! Exceptional service. Thank you!
2 aprile 2025
Risposta di Coda Pharmacy
Thank you for leaving a lovely review, we really appreciate the feedback and glad your happy with the service. Thanks. Colin
My prescription was easy to request
My prescription was easy to request, and no problems with the delivery. Very pleased.
8 aprile 2025
Risposta di Coda Pharmacy
Thank you for the review. Kind regards. Colin
It was super easy to order my medication and it arrived really quickly.n
It was super easy to order my medication
8 aprile 2025
Risposta di Coda Pharmacy
Thank you glad it was easy to order. Many thanks. Colin
Like a dream
My medication was delivered by Coda, and it went like a dream, so much easier than me having to organise and collect from my local pharmacy. I've been thinking about the switch for a few years and decided to ring Coda delivery and talked to Chris. I got through straight away!, Chris answered my concerns and reassured me, so I went ahead. Luckily I'd already set up my NHS login so it was pretty straight forward!. It's the first time and I feel I should have done it along time ago. The App is really easy and straight forward, and somebody like my mum who is in her 80's would feel comfortable using!. I particularly like the fact that you get Royal mail tracking updates, so you know the day and timeline your medication will arrive.
Great service 10/10
7 aprile 2025
Risposta di Coda Pharmacy
Thank you so much for leaving the lovely review. Chris one of our Coda Pharmacist is always on hand to help, we are glad he answered all your concerns. Many Thanks. Colin
Quick efficient Service
8 aprile 2025
Risposta di Coda Pharmacy
Thank you for the review. Many thanks. Chris
Switched to Coda from Pharmacy2U
Switched to Coda from Pharmacy2U. Very happy with the switch. Quick and efficient turnaround of medication.
26 marzo 2025
Risposta di Coda Pharmacy
We are really happy to have you part of the Coda Community. Kind regards. Colin
Ordered on 27th March and It was not…
Ordered on 27th March and It was not delivered. I phoned and was told it would be delivered this week?
25 marzo 2025
Risposta di Coda Pharmacy
Hi Sorry to hear this, we have looked into this and can confirm this was delivered earlier this week. We do advised any patients to order a week before just incase there is a delay with the GP surgery, i can see you had ordered your prescription on the 27th, however the GP surgery only sent your prescription on the Monday this is because the GP surgeries do not usually process prescriptions on the weekend. We apologies if this made you worried and wasn't made clear from our side. We will also speak to your GP surgery to ensure any future prescriptions can be processed more quickly in the future. Kind regards. Colin
Service is good…
Service is good but do wish they wouldn't ask for rating so often, received one repeat so far and this is second time I've been asked for review.
18 marzo 2025
Risposta di Coda Pharmacy
Thank you for the kind review, Sorry to hear the Trustpilot review is automatically sending you review requests. This is generated after every order to ensure we are getting valuable feedback from our customers such as yourself to ensure we continue to improve. We will look into seeing if this can be removed for you. Kind regards. Colin
Risposta di Coda Pharmacy
Hi Stuart, sorry to hear about this, i can see we have sent replies to your messages, i do know some of our emails have been going into customers Junk/spam, if you could check and let us know on support@codapharmacy.co.uk and we can look into this further. Kind regards. Colin
Fast delivery and tracking is great 👍
25 marzo 2025
Risposta di Coda Pharmacy
Thank you for the kind review. Kind regards. Colin
Quick service on first delivery
I had to switch online pharmacies, because my previous provider stopped operating in my area. I’ve only had one prescription delivery from Coda so far, but they were great. They kept me informed and shipped the medication very quickly. So far so good- thank you.
17 marzo 2025
Risposta di Coda Pharmacy
Thank you for leaving a review are happy to have you part of the Coda Community and to ensure a smooth transition for you from your previous pharmacy. Kind regards. Colin
Risposta di Coda Pharmacy
Thank you for the review, really happy your queries were sorted. Kind regards. Colin
Risposta di Coda Pharmacy
Thank you glad you received everything on time. Kind regards. Colin
Very quick and easy service from start…
Very quick and easy service from start to finish
10 marzo 2025
Risposta di Coda Pharmacy
Thank you really happy to hear this. Kind regards. Colin
Risposta di Coda Pharmacy
Thank you for the review. Kind regards. Colin
Great service
Great service, very quick and accurate much better than my old pharmacy wish I had changed ages ago.
27 febbraio 2025
Risposta di Coda Pharmacy
Thank you for the lovely review, we are really pleased you are happy with the service. Glad to have you part of the Coda Community. Kind regards. Colin
Reliable
Delivery time.
Reliability.
App - ease of use.
I was with Pharmacy2U, but they let me down too many times. Coda Pharmacy is a breath of fresh air.
26 febbraio 2025
Risposta di Coda Pharmacy
Thank you for the kind feedback, we are really pleased to have you part of the Coda community. Kind regards. Colin
Five star service
A fantastic company and it’s so easy to use. With super fast delivery 5 stars from me
4 marzo 2025
Risposta di Coda Pharmacy
Thank you for the 5 star review. We really appreciate it and glad to have you part of the Coda Community. Kind regards. Colin
Risposta di Coda Pharmacy
Thank you for the review. Kind regards. Colin
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.