Prescription from doctor showing as filled but not received and no communication to say it has. Rang and was lied to each time that they had only just received it that day and would ensure it would b... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Absolutely brilliant service !! Had been with the large high street pharmacy but was waiting 7days plus on direct prescriptions and even customer services were horrendous. Swapped to Coda and WOW , c... Leggi di più
Coda Pharmacy are spot on every time. The process is far better, easier and faster than ordering through the GP surgery. Cannot recommend highly enough.
I have moved from a local pharmacy to Coda and they have delivered my medication next day which is an amazing service, and the one time I had a question they answered the phone professionally and de... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Coda Pharmacy is a family run NHS online Pharmacy, we dispense and deliver NHS prescriptions across England and Wales for FREE. What sets us apart from other pharmacies is we believe in customer service and that extra personal touch. If you call the pharmacy someone will always be on the other end to help with any questions or queries you may have.
Informazioni di contatto
Westham Business Park, BN24 5NP, Pevensey, Regno Unito
- 01323 924038
- info@codapharmacy.co.uk
- codapharmacy.co.uk
4,5
Eccellente
482 recensioni
Ha risposto al 61% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Simple a straight forward
Simple a straight forward , a conformation on the order would have been good though.
8 settembre 2025
The best pharmacy by far
The best pharmacy by far, quick delivery good customer service, even able to drop down a paper prescription to the offices and fulfilled it. Cannot highly recommend enough.
17 settembre 2025
Great service!
16 settembre 2025
Risposta di Coda Pharmacy
Thank you for the review. Colin
Risposta di Coda Pharmacy
That's great to hear. Many thanks. Colin
Risposta di Coda Pharmacy
Thank you. Colin
Risposta di Coda Pharmacy
Thank you. Many thanks. Colin
So easy to use
So easy to use. If you need to ask a question they reply very quickly. First class service all round.
21 agosto 2025
Risposta di Coda Pharmacy
Thank you for the lovely review. Regards. Colin
So much more easier for me due to…
So much more easier for me due to mobility
5 star review
19 agosto 2025
Risposta di Coda Pharmacy
Thank you for the review, happy to hear we can support you. regards. Colin
Terrible packaging
Terrible packaging. It arrived in a broken box and half opened. I emailed Coda to complain and also to check the amount that should be in there but no reply 3 weeks on. I will be changing provider.
5 agosto 2025
Non scritta su invito
Risposta di Coda Pharmacy
Hi Sorry to hear about this, however if you can email over your details to prescriptions@codapharmacy.co.uk and we can look into this for you. We have also spoken to Royal Mail about there delivery procedures to ensure they take more care handling Coda Pharmacy packages. Thanks. Colin
Excellent service much better than I…
Excellent service much better than I have before
28 luglio 2025
Risposta di Coda Pharmacy
Thank you for the review. Kind regards. Colin
Poor Packaging, No Privacy, and Low-Quality Products
My first order arrived poorly packaged, open and unsealed. The post office had to put elastic bands around it—no privacy at all. Also, the medicines were cheap generics, whereas my previous pharmacy always sent good-quality brands. Overall, very poor service. I’ll be deleting my account and using a different pharmacy.
9 agosto 2025
Non scritta su invito
Risposta di Coda Pharmacy
We’re really sorry your parcel arrived open and banded by Royal Mail—that’s not the standard we aim for. While delivery handling sits with Royal Mail, we take your privacy seriously and will escalate this with their local management. We’re also reviewing our own packing and adding extra tamper-evident measures to reduce the chance of this happening again.
On the medicine point, we’d like to clarify an important misconception. Coda Pharmacy is an NHS-registered pharmacy, and we source from the same MHRA-regulated wholesalers used across UK pharmacies. “Generic” medicines are not “cheap” or lower quality, they contain the same active ingredients and must meet the same strict standards for safety, quality, and effectiveness as branded versions. If you prefer a specific brand, we can usually supply it when prescribed.
We’re keen to make this right. If you’re open to it, please contact our Patient Care team at support@codapharmacy.co.uk with your order details so we can investigate the delivery, offer a suitable remedy (replacement or refund where appropriate), and note your brand preferences for future orders.
Thank you for the feedback, it helps us improve.
normally very quick
normally very quick, but it took quite a while this time and I was out of a particular med for five days, earlier posting required.
29 luglio 2025
Risposta di Coda Pharmacy
Thank you for the review. We apologise for the delay, your GP surgery on this occasion delayed sending your prescription to us. Hopefully this doesn't happen. Many thanks. Colin
Just as advertised and at a good price
Item arrived by Royal Mail within a few days, exactly as advertised and for a reasonable price
29 luglio 2025
Risposta di Coda Pharmacy
Thank you for the review. Kind regards. Colin
Risposta di Coda Pharmacy
I am sorry to hear about this delay with you receiving your medication. I have looked into this for you and can see on this occasion Royal mail delayed the delivery. We have been in contact with them to find a solution. They have assured us that it wont happen again. Thank you for this feedback, we are always looking to find ways of improving our service. Kind regards. Colin
Managing medicines just got easier!
With the best pharmacy app I have used, managing medicines has never been easier. I can always make sure my family have their orders on time and don’t have to worry as I know the team at Coda will sort everything out! Everything is a lot simpler and no journeys to the pharmacy now it arrives to our door in no time at all.
The team are always on hand to help with any queries with a huge shout out to Chris and Colin who have been fantastic help with my mum.
Thank you Team Coda!
30 luglio 2025
Non scritta su invito
Risposta di Coda Pharmacy
Thank you so much Nour for the lovely review. We really value the feed back and we will be sure to pass on the message to Chris and Colin. Thank you. Sally.
Excellent service quick delivery 5 star…
Excellent service quick delivery 5 star service
23 luglio 2025
Risposta di Coda Pharmacy
Thank you for the review. Kind regards. Colin
Almost runs itself!
Once your account is set up, it's almost hands-free: reminders to order and tick the box, and it arrives by post.
Easy and reliable.
Recommended, especially for regular repeat prescriptions.
16 luglio 2025
Risposta di Coda Pharmacy
Really glad your happy with the service. Many thanks. Colin
Risposta di Coda Pharmacy
Really glad your happy with the service. Many thanks. Colin
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