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Valutata 1 stelle su 5

Arnaque totale sur les calendriers de l'avent. Grosse publicité mensongère, c'est honteux de voir ce qu'ils envoient à la place de ce que l'on pense commander. J'ai envoyé un mail, je pense que je n'a... Leggi di più

Valutata 1 stelle su 5

Jardin cocoon sont des voleurs cela fait un mois que j’ai commandé j’ai payé 144 euros pour ce cet outil coupe bordure debrousailleuse tondeuse. Je n’ai aujourd’hui toujours rien reçu. Jardin cocoon a... Leggi di più

Valutata 1 stelle su 5

Absolutely terrible post sales assistance. Go for products like Ring instead. Their iOS app has been faulty for almost a year now (image won’t rotate to landscape and the re-pairing process with the c... Leggi di più

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Informazioni di contatto

1,3

Pessimo

TrustScore 1.5 su 5

192 recensioni

5 stelle
4 stelle
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1,3

Tutte le recensioni

(192)

0 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Highly recommended

Product looks great and sits nicely in the room. Easy installation, very smooth app. Feels great to have security peace of mind without installation hassle, no drilling, no monthly fees. Good quality audio and video. Had to reinstall internet in the house, reinstalled the Cocoon with ease. Highly recommended.

23 febbraio 2018
Non scritta su invito
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Risposta di Cocoon

Thanks for the review Risteard. Great to hear that you've found Cocoon so easy to use and that it fits in well with the look of your home - these things are important to us too. Thank you for your support. Team Cocoon.

Valutata 5 stelle su 5

Cocoon provide a 21st Century solution to Home Security

Cocoon provide a simple, efficient and cost effective security device that works better than we could have imagined.
Easy to set up, and always with you.
Not having to worry to turn it on and off - what joy! Not having to worry about neighbours being disturbed unnecessarily by alarms going off accidentally is a real benefit.
Cocoon gives real information. We have been able to identify when a friend has popped round to check up on something in our absence. The combination of sound and camera work well together.
Brilliant.

23 febbraio 2018
Non scritta su invito
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Risposta di Cocoon

Thank you, Christopher - we're glad to hear such high praise for our little piece of smart tech! Thank you for your kind words and support. Team Cocoon.

Valutata 5 stelle su 5

A new company that is flying

A new company that is flying. Always looking ahead and listening to the customer and its product gives peace of mind round the clock. I love it.

22 febbraio 2018
Non scritta su invito
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Risposta di Cocoon

Thank you for your review, Coral. We love hearing from our customers and it's great to hear that you have chosen Cocoon to protect your home and that it's working well for you. Thank you for your support. Team Cocoon.

Valutata 5 stelle su 5

Awesome little piece of tech!

Awesome little piece of tech, gives a confidence in a sense of security for my home. I have told all my friends they need one of these.

22 febbraio 2018
Non scritta su invito
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Risposta di Cocoon

Thank you for recommending us to your friends, Amy! As a new business, it's these recommendations that help us to grow. Great to hear that Cocoon is providing you such peace of mind, too - that's exactly why we do this. Thanks for your support. Team Cocoon.

Valutata 5 stelle su 5

Cocoon - Very smart device

I've had Cocoon for about 5 months now and I'm really impressed with the device, set up was so easy and the alerts I receive keep getting smarter over time. High quality video and sound as well.

22 febbraio 2018
Non scritta su invito
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Risposta di Cocoon

This is great to hear, Laura! Thank you for your review and your support. Team Cocoon.

Valutata 5 stelle su 5

As expected

As expected, we had a few alerts while the Cocoon was learning but that’s settled down now and it works fine. I would recommend this product.

21 febbraio 2018
Non scritta su invito
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Risposta di Cocoon

Thanks, Bob! Yes, we'd expect Cocoon to take some time to settle in, but great to hear that it has and that you'd recommend us. Thanks for your support - Team Cocoon.

Valutata 5 stelle su 5

Easy to install.Great review

Easy to install. Unobtrusive but quick to pick up changes. Worth it

21 febbraio 2018
Non scritta su invito
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Risposta di Cocoon

Thanks for your review, Glen. Great to hear Cocoon is working well for you. Team Cocoon.

Valutata 5 stelle su 5

Simple security

Dead easy to setup, really easy to arm and does what it needs to 👍🏻 I didn’t want to spend loads on security and yet wanted to make sure I felt we had something adequate.

21 febbraio 2018
Non scritta su invito
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Risposta di Cocoon

Thanks for taking the time to review Cocoon, Adam. We love hearing from our customers and it's great to hear that you've found Cocoon easy to set up and use. Thanks for your support - Team Cocoon.

Valutata 5 stelle su 5

Best on the market!

Tried a few of the other rivals. Nothing compares to the quality and features of this product. No brainer to choose Cocoon.

20 febbraio 2018
Non scritta su invito
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Risposta di Cocoon

Thank you for your review, Gareth. We're really glad that you chose Cocoon, too! Thank you for your support - Team Cocoon.

Valutata 5 stelle su 5

What a fanatastic piece of technology

What a fanatastic piece of technology. Really easy to setup and use. It makes securing my home simple and without the need for engineers visiting and installing equipment through the house.
I would 100% recommend this product to anyone looking for a home security system.
By far the best product on the market.

20 febbraio 2018
Non scritta su invito
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Risposta di Cocoon

Wow - thank you, Martyn! We're really pleased to hear that you have found Cocoon so simple to set up and use. We'll pass on your kind words to the rest of the team. Thanks, again! Team Cocoon.

Valutata 5 stelle su 5

One of the best gadgets that I have...

One of the best gadgets that I have at home. Not only does it provide safety and comfort knowing that my home is protected, it is also a beautiful contraption that nestles perfectly within my bookshelf.

20 febbraio 2018
Non scritta su invito
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Risposta di Cocoon

This is great to hear - thank you, Tobias. We're glad to hear Cocoon looks great in your home and that it's providing you such peace of mind, both of these things are a priority for us. Thanks for your support - Team Cocoon.

Valutata 5 stelle su 5

Great for keeping an eye on the dog

I've been using Cocoon for about 6 months to keep an eye on dog/look after the house while I'm away at work. It picks the dog walker up coming and going each day, and doesn't get triggered by the dog running around the house. Took about a week to learn the house and I get about 3 alerts a day now - comforting. I have recommended to others.

20 febbraio 2018
Non scritta su invito
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Risposta di Cocoon

Thank you for your review, June. Great to hear that your Cocoon is not only protecting your home but is also giving you peace of mind that all is OK when you're not there. Thanks for recommending us too - your support means a lot! Team Cocoon.

Valutata 5 stelle su 5

Simple to set up and easy to view

Simple to set up and easy to view, alarm function is very useful

20 febbraio 2018
Non scritta su invito
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Risposta di Cocoon

Thanks for your review Guy, we're so pleased to hear that you found Cocoon easy to setup and use, and happy the alarm is proving useful. We'll pass on your kind words to our team - they love hearing from our customers!

Valutata 1 stelle su 5

Very poor piece of kit

Very poor piece of kit, worked for a few days then wouldn't recognise the coming and goings of our family members, to an extent that it was saying that I'd left the house at several occasions and armed itself even though I was in all day, my wife leaves for work at 7am and it will say she left a various times throughout the day, waste of money and has now been put back in the box and stored in the garage ready for a boot sale!!!

15 febbraio 2018
Non scritta su invito
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Risposta di Cocoon

We're very sorry to hear about your experience Dean, this is not how your Cocoon should work. We'd really like to get to the bottom of this, if you'd like to get in touch with our team at help@cocoon.life, or on our website live chat, we'll do all we can to ensure your Cocoon is working as expected? Team Cocoon

Valutata 5 stelle su 5

A different approach and as such a bit …

A different approach and as such a bit unnerving but pieces of the technology have been around in other apps for some time so everything is well tested - it's just never been combined before (as far as I'm aware).

Needs some work still but I'm convinced and willing to stick with it as it develops.

8 febbraio 2018
Non scritta su invito
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Risposta di Cocoon

Thank you for your review Chris, it's great to have your support and if you have any feedback, please don't hesitate to let our team know!

Valutata 5 stelle su 5

Having used the Cocoon for a few weeks now…

Having used this for a few weeks I am impressed by it's performance. I get alerts when an unusual occurrence happens, although this is usually the wind outside or a noise from a delivery or postman. The best thing is that the happenings are saved for later viewing, unlike the other cameras that demand a monthly fee to store any incidents.

24 gennaio 2018
Non scritta su invito
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Risposta di Cocoon

Thanks for your review and your support Isobel! Team Cocoon

Valutata 5 stelle su 5

Does what it says on the tin

23 gennaio 2018
Non scritta su invito
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Risposta di Cocoon

Thanks Funkee! Sadly we can't use that tagline - I think it's been used before... Great to have your support! Team Cocoon

Valutata 5 stelle su 5

Keeping an eye on the place when we are away

Been using Cocoon for over 6 months now and it is really useful to monitor comings and goings in real time, and quite funny to listen to the builders when they are in!
Our car valeter let himself in once, shortly after having a haircut, and we didn't recognise him, so we set the alarm off from 200 miles away. Got a panicky call from his mobile 10 seconds later and turned the alarm off 2 seconds after that.
Slick!

22 gennaio 2018
Non scritta su invito
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Risposta di Cocoon

Wow! So pleased to hear that Cocoon is providing that peace of mind Phil, and doubling up as a way to keep your car valet in check! Thanks again for your review, Team Cocoon

Valutata 4 stelle su 5

I found purchasing and installation of …

I found purchasing and installation of cocoon very easy the app is simple to use my only criticism is it does not switch on at night when I go to bed this is when I feel I need the protection too. However I feel my home is proctected when I am away. Found it tricky to add another device (person) to the app although there is a helpline ❤️

19 gennaio 2018
Non scritta su invito
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Risposta di Cocoon

Thank you for your review. We're looking into smart solutions for Cocoon protection through the night so please keep an eye out for any updates on this. If you have any suggestions please get in touch with our team, we'd love to understand how you'd like Night mode to work for you! Robert, Team Cocoon

Valutata 5 stelle su 5

I love my Cocoon

I love my Cocoon. It is easy to access while we are away and so provides peace of mind on weekend trips or longer holidays.

18 gennaio 2018
Non scritta su invito
Logo di Cocoon

Risposta di Cocoon

Thank you for sharing your review Richard! This is what we set out to achieve with Cocoon and it's great to know Cocoon is protecting your home while away. Team Cocoon

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