The whole experience felt off from the very beginning. Customer support is essentially non-existent. The live chat bot asks you the same three questions in a loop before telling you to email the suppo... Leggi di più
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This is the kind of site that gives online gambling a bad reputation. My withdrawal has been pending for 19 days now with no explanation. Every time I ask support they just say it is being processed.... Leggi di più
they are not giving me my money when i go to withdrawal after winning some games they have added so much wager amount in my balance
playing at this casino is really very difficult to play because their design is very complicated and unable to play any game there
Dettagli dell'azienda
Scritti dall'azienda
VulkanSpiele ist ein modernes Online-Casino mit einer großen Auswahl an Spielautomaten, attraktiven Bonusangeboten und schnellen Auszahlungen auf einer sicheren und benutzerfreundlichen Plattform.
Informazioni di contatto
Curaçao
- cocoolive.co.uk
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
I had a disappointing experience with…
I had a disappointing experience with VulkanSpiele overall. The site appears well-designed, but I encountered delays when trying to withdraw my funds and didn’t receive clear updates. Customer support was slow to respond and not very helpful in resolving my issue. Some bonus terms were also confusing, which made the situation more frustrating. Overall, it didn’t feel very transparent, so I’d recommend others be cautious and read all conditions carefully before using the platform.
I should have listened to the warnings…
I should have listened to the warnings from other players. The terms of service give them unlimited power and the player zero protection. They can close your account or void winnings for any reason. New games are added weekly but they remove older popular ones to make room. Lost access to three favourites without notice. If their business model depends on making withdrawals impossible then they are succeeding.
VulkanSpiele Casino was a frustrating…
VulkanSpiele Casino was a frustrating experience. Many of the games were slow to load or froze entirely, and it was hard to reach customer support when issues arose. The bonus terms were confusing, and I felt misled about what I could actually claim. Withdrawals took far longer than promised, leaving me waiting for days. Overall, the site felt unreliable and poorly managed.
I gave this site a fair chance
I gave this site a fair chance, played for over a week before writing this. The loyalty program is a joke. Deposited thousands over 8 months and my rewards amount to a handful of free spins on the lowest variance slots. The support agents are polite but they cannot actually do anything. Every request gets escalated to a team that apparently does not exist. I genuinely hope this review saves someone from making the same mistake.
What started as a casual gaming session…
What started as a casual gaming session turned into a complete nightmare. The game selection looks impressive but most are low-quality clones from providers nobody has heard of. The decent games have terrible loading times. The FAQ section is outdated and half the links are broken. When you finally reach a human they seem less informed than the broken FAQ. Fool me once shame on you. I will not be fooled twice.
my overall experience with casino was…
my overall experience with casino was fairly not ggod enough fue to their glitch system in their games when we play them
Let me save you the trouble of finding…
Let me save you the trouble of finding out yourself. Their VIP program promises exclusive benefits but after reaching the highest tier I can confirm it is all smoke and mirrors. Depositing takes seconds but withdrawing takes an eternity. I requested $1000 over two weeks ago and the status has not changed once. They clearly hope you will get frustrated and just keep playing. If their business model depends on making withdrawals impossible then they are succeeding.
they are not giving me my money when i…
they are not giving me my money when i go to withdrawal after winning some games they have added so much wager amount in my balance
playing at this casino is really very…
playing at this casino is really very difficult to play because their design is very complicated and unable to play any game there
The whole experience felt off from the…
The whole experience felt off from the very beginning. Customer support is essentially non-existent. The live chat bot asks you the same three questions in a loop before telling you to email the support team. The email team takes 20 days to respond with a generic template that does not address your actual issue. Their promotional emails promise all sorts of bonuses and free spins. When you actually claim them, the conditions make them virtually worthless. 35x playthrough, maximum win cap of $200, and a 7-day expiry. It is designed to look generous while giving you nothing. Save your money and go literally anywhere else.
This is the kind of site that gives…
This is the kind of site that gives online gambling a bad reputation. My withdrawal has been pending for 19 days now with no explanation. Every time I ask support they just say it is being processed. Processed by who? A carrier pigeon? This is completely unacceptable for any modern platform. Account verification is a nightmare. I uploaded all required documents on day one. Three weeks later they are still pending review. Meanwhile my withdrawal is locked because verification is not complete. It is a deliberate bottleneck. Save your money and go literally anywhere else.

Risposta di VulkanSpiele
Beautiful product as always 🥰
Amazing dried flower arrangements!
Brilliant products which looked fantastic in person! I ordered a wreath and bouquet and they look amazing
Corylus Branch
Wow such a beautiful branch. Photos don't do it justice. Really pleased with them.
Couldn’t be more pleased with my…
Couldn’t be more pleased with my purchase I would highly recommend this company.
Not received item and no reply from shop
Unfortunately I haven’t received the item or the tracking ref a week and a half after an email to say it’s been dispatched. No one has been replying to my messages or email so it’s pretty frustrating.
Update: I have received a new package after the original package was lost by the courier unfortunately. The twigs are lovely and as expected and communication was much better after the original review.
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