Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

I regularly order from here and it’s become one of my favourite takeaways. It’s not your typical fatty and unhealthy takeaway which is always a win but I love the option of being able to have a main ,... Leggi di più

Valutata 1 stelle su 5

ordered off deliveroo, and didn’t receive the biscoff bites and i have sausage instead of chicken. Really needs to be more taken care of due to allergies. Really disappointment seeing as i usually lov... Leggi di più

Valutata 1 stelle su 5

I tried the their Calabrian Hot Honey chicken parm on sour dough ciabatta today and it was disgustingly poor quality. The bread is very processed and NOT true sour dough which is misleading. The ch... Leggi di più

Valutata 1 stelle su 5

Absoutely appauling, i went to holborn branch and there were serious pest infestations there.. cockroaches and insects on the floor, plus large spiders webs and dirty tables and pasta tasted overcooke... Leggi di più

Dettagli dell'azienda

  1. Servizio di asporto
  2. Produttore di alimenti
  3. Fornitore di prodotti alimentari
  4. Pasti da asporto
  5. Servizio di ordini alimentari online

Informazioni fornite da varie fonti esterne

At Coco di Mama we power working lives across London. We produce the best pasta, handcrafted coffee, breakfasts and Italian lunches on the go.


Informazioni di contatto

1,8

Scarso

TrustScore 2 su 5

127 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Nessuna traccia di inviti alla recensione precedenti

Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

1,8

Tutte le recensioni

(127)

25 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

do NOT support this business

do NOT support this business

absolute disgrace - £8 per pot of pasta, the 'chicken pasta' had a couple of shreds of chicken on it and arrived bloated and swollen (from sitting in too much water), 60% of the pasta was literally plain boiled pasta, the dish was disgusting.

this is price gouging at its finest, with no interest for the end consumer - ignore the positive reviews, this is TERRIBLE food.

they also got two items wrong on my order, just pathetic

12 luglio 2022
Non scritta su invito
Valutata 1 stelle su 5

Coco di SHOCKER

Whitstable - freezing cold pasta. Feel like I’ve been robbed of £16 (for two pots of pasta) tasted like it had been cooked the day before

24 giugno 2022
Non scritta su invito
Valutata 1 stelle su 5

CHELTENHAM

Just ordered food from Cheltenham store.
Absolutely appalling!!!!
My partner rang up to say the food is ice cold, the woman then told us to heat it in the microwave!!!
Disgusting, the food was obviously prepared early this morning and they hadn’t even the decency to reheat it before delivering to customers!
Rude staff!!!!

5 giugno 2022
Non scritta su invito
Valutata 1 stelle su 5

Absolutely shocked

Salt and rosemary fries had no salt or rosemary, lamb looked suspiciously like chicken the meat was white and tasted like chicken and there was no ragu on one of the pits literally delivered a pot of plain pasta i highly recommend you pick some where else

28 maggio 2022
Non scritta su invito
Valutata 1 stelle su 5

Ordered on Deliveroo- they left out…

Ordered on Deliveroo- they left out half of our order, and my chicken pasta contained a grand total of one piece of chicken (in their large size pasta pot). Attempted to contact the Manchester branch by phone without any luck. Wouldn’t recommend.

13 febbraio 2022
Non scritta su invito
Valutata 1 stelle su 5

Not good

Ordered Carbonara and it was so bad, I threw it in the bin after one mouthful. It was penne with what looked and tasted like congealed toast topper plonked on top. Will not order from here again

9 dicembre 2021
Non scritta su invito
Valutata 1 stelle su 5

Coco di NADA - the story of cherry-picking customers

Let me tell you about my hypothesis that Coco di Mama cherry-picks their customers.
My first experience with them was great. When chilling at my best mate's place her boyfriend accidently had his lunch delivered to hers. It turned out to be Spicy Pasta and let me tell you, it was PENG!
Everything went downhill last Sunday, when after a long week they popped up on my uber eats feed. I ordered some beefy pasta, white chocolate donuts, soft drink and a cheesy bread with aioli – a meal one only dreams about.
First red flag was the one hour delivery period. And I guess, that's fine, popular places get busy during lunch hours on the weekend. The trouble came after the order was delivered. It was not my order!! The pasta I received pasta did not contain more than 1 tablespoon of sauce, dessert was not what I asked for and the drink never made it... The cheesy bread turned out to be a bare flat bread with no cheesiness! On top of that, the aioli, I paid extra for, did not make it to the party...
The key difference I notice, based on my two experiences, is where you’re based in London the service varies. If you live in a wealthy neighbourhood you're safe and sound. If you live in ends, you're going to be disappointed with the quality of their services.

30 novembre 2021
Non scritta su invito
Valutata 1 stelle su 5

Huge disappointment!

First time, trying it and what a huge disappointment.pasta pots looked like it was microwaved with very little sauce the kids hated it and were left hungry and grumpy.the only good thing was the mozzerella bread.Small portions

10 novembre 2021
Non scritta su invito
Valutata 1 stelle su 5

i ordered pasta pesto and dounuts

i ordered pasta pesto and dounuts. my pasta was so dry barely any sauce, and over cooked, so that the pasta split.
as for the donuts i only received half of what was meant to be delivered!!!

29 ottobre 2021
Non scritta su invito
Valutata 2 stelle su 5

Went to one of their stores today

Went to one of their stores today, and pointed out that the salad was very dissapointing and the description on the shelving unit was inaccurate. I asked to speak to the store manager to share the feedback. All she did was try to prove me wrong and referred me to a micro writing on the box. I pointed out that I forgot my glasses in the office so unfortunately I could not see however she went on and instead of managing the situation continued to proove me wrong. Ignoring the fact that I cannot see. Their barrista realized what the right customer service is and offered me a free coffee, bless her! The question is 'Should you provide adequate training to your staff or promote people with the right skill?'

15 ottobre 2021
Non scritta su invito
Valutata 5 stelle su 5

I don't know where the other…

I don't know where the other commenter's have been getting their food lol. Coco di Mama Leamington Spa killed it!! it is the best pasta I have ever had. The whole office was filled with the delightful smell and everyone said it smelt amazing. The fries were also incredible and the complimentary chocolates... Such a lovely gesture. I have never seen a food establishment offer that before. I am very impressed and will be ordering again soon!

25 maggio 2021
Non scritta su invito
Valutata 1 stelle su 5

Many Coco di Mama stores have not been open for more than a year.

I really like Coco di Mama as many of the ingredients they've used were fresh and tasted great. However, it is pretty disappointing to see that so many of the stores have not been open since January 2020 and some have closed permanently. Some stores that said they were closed "temporarily" have been closed for so long. I thought they went out of business but they still seemed to be in business on their website.

23 maggio 2021
Non scritta su invito

Questa è la tua azienda?

Reclama subito il tuo profilo per accedere agli strumenti business gratuiti di Trustpilot e avvicinarti ai tuoi clienti.

Crea un account gratuito

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più