Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 1 stelle su 5

After I updated the COCA app, I lost access to the funds in my account. After that, I contacted support several times, and they told me that once there was an update, I would regain access to my mon... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I’ve use coca card for almost à year and I really love the cashback I get. There’s no other card that compares. I get about $110-170 in cashback per month and this is a really huge saving for me. Over... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Account closure and unreturned funds – Demand for immediate explanation and refund I have waited 3 months for you to give me back the money that vanished from your platform. Then, after 3 months,... Leggi di più

Valutata 5 stelle su 5

I am tried COCA for more than 5 month, overal working well, sometimes we have problem with refunds but its solve soon

L'azienda ha risposto

Dettagli dell'azienda

  1. Servizio di criptovalute
  2. anche in
  3. Istituto finanziario
  4. Servizi finanziari alternativi
  5. Servizi finanziari non bancari
  6. Servizio di cambio valute

Scritti dall'azienda

COCA is a self-custody money app with a global Visa card that brings your fiat, crypto, and stablecoins together in one place. Instead of keeping your money locked across different banks, wallets, and apps, COCA lets you manage it all in one app and actually use it in everyday life. You can spend with your card anywhere Visa is accepted, withdraw cash worldwide, receive money through your personal EUR IBAN, and swap assets across 15 chains with no COCA fees. Your money stays under your control while you enjoy the convenience of a modern banking experience. Earn up to 5% APY on your spendable balance with no lockups or staking, get up to 8% cashback on purchases, and receive up to 50% back on subscriptions like Claude, Netflix, Spotify, and more. COCA also comes with travel perks, including up to 65% off hotels, making it easier to get more from the money you already have. Whether you hold euros, stablecoins, or crypto, COCA gives you one simple way to manage, grow, swap, and spend your money on your own terms.


Informazioni di contatto

2,9

Nella media

TrustScore 3 su 5

30 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 40% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

2,9

Tutte le recensioni

(30)

8 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

988 € non remboursés après un virement…

988 € non remboursés après un virement échoué

Le 22 octobre 2026, un virement de 988 € provenant de ICARD AD R a échoué en raison d’une « erreur de traitement ». Depuis, j’ai relancé plusieurs fois, mais mon argent ne m’a toujours pas été retourné.

Je trouve cette situation inadmissible. Il s’agit d’une somme importante, et je n’ai toujours aucune solution concrète.

Je demande une explication claire et le remboursement immédiat de mes 988 €. J’espère que le service client prendra enfin mon dossier au sérieux.

22 ottobre 2026
Non scritta su invito
Valutata 1 stelle su 5

Lost access to the funds in my COCA account

After I updated the COCA app, I lost access to the funds in my account. After that, I contacted support several times, and they told me that once there was an update, I would regain access to my money and payments. Because the problem is that at the same time, my bank card also stopped working. Three months have already passed, and three updates to the COCA app have been released, but none of them produced the needed result. I have simply lost access to my money for more than three months now. And support isn’t offering any solution.

ticket number #12072

28 giugno 2026
Non scritta su invito
Logo di COCA Card

Risposta di COCA Card

Hi K.N, we apologize for this situation you've been facing. Let me help with it. Could you please provide your support ticket number?

Valutata 5 stelle su 5

I am tried COCA for more than 5 month

I am tried COCA for more than 5 month, overal working well, sometimes we have problem with refunds but its solve soon

1 luglio 2026
Non scritta su invito
Logo di COCA Card

Risposta di COCA Card

Hi Kabi - thank you for your review. We're happy to hear that you're enjoying COCA

Valutata 1 stelle su 5

Account closure and unreturned funds

Account closure and unreturned funds – Demand for immediate explanation and refund

I have waited 3 months for you to give me back the money that vanished from your platform. Then, after 3 months, you sent me only a fraction of it, and today you closed my account!!! On what grounds did you close my account, and when do you plan to give me the rest of my money? You belong to Wirex, and they do the exact same thing. Are you not ashamed to block me for no reason at all? I will file a formal complaint and post everywhere about how you steal money and close accounts just because it suits you. You are legal thieves.

10 settembre 2026
Non scritta su invito
Valutata 5 stelle su 5

Favorite app crypto card

Probably my favorite app for digital nomads. Giving 5 stars because it's free, self-custodial, offers an IBAN for salary and good cashback rates.

4 maggio 2026
Non scritta su invito
Logo di COCA Card

Risposta di COCA Card

Hey JD JD - thank you for your feedback, we're happy to hear you're enjoying COCA!

Valutata 1 stelle su 5

I sent money deposit address and lost money…

NO SOLUTION HERE

I sent money to correct deposit address and correct network then my money lost.
I created ticket but they didn't solve my problem still.
I don't understand what they can't solve 1+ week passed.
If they can't even solve this simple problem. How qualified people work on this company. Everything is already proven and clearly visible.

Its not a complex case. They just will check my txid and in app deposit details. Thats it. Its most simple thing in the universe. No need to keep me waiting 10000 year.

MY TICKET ID: 16896

22 agosto 2026
Non scritta su invito
Valutata 5 stelle su 5

I love the cashback

I’ve use coca card for almost à year and I really love the cashback I get. There’s no other card that compares. I get about $110-170 in cashback per month and this is a really huge saving for me. Overall my experience has been positive and I often recommend coca to my family and friends.

20 agosto 2026
Non scritta su invito
Logo di COCA Card

Risposta di COCA Card

Hi Roxanne, thank you for sharing your feedback. We’re happy to hear that you’ve been enjoying your COCA card and have been with us for almost a year!

We appreciate your trust and support, and we’ll keep working to make your experience even better 💙

Valutata 2 stelle su 5

I sent 20 euro to my friend as a test…

I sent 20 euro to my friend as a test from my COCA account to her COCA account.

Expecting instant transaction.. but no, after 2 days she received a message that she needs data of the sender to accept the payment.

1. BOTH accounts are verified by COCA, it’s internal COCA transfer. So You COCA still have no idea about the sender?
2. I sent not 10000 not 1000 not even 100e. 20euro and you are asking for the private data? Are you gonna ask all my friends and customers who want to send me any money?
3. I warned COCA that let’s solve it before it goes public. What they did? Recommended me to tell my friend to get my data and send to them. Was it solved?
So now it goes public.

It’s not possible to use this bank. My 20 euro still getting stuck somewhere between COCA and COCA.

original experience with USDT transfer was ok, so I really hoped to have this bank in my list.

13 agosto 2026
Non scritta su invito
Logo di COCA Card

Risposta di COCA Card

Hi Esvio, thank you for sharing your experience. We understand why this situation was frustrating, especially since you were simply testing a transfer between two verified COCA accounts and expected it to go through quickly.

We’re sorry that the process wasn’t clearer from the start and that the transfer ended up taking much longer than you expected.

As we explained when we spoke, the payment was sent as a SEPA transfer and our Compliance team needed a confirmation from the recipient before they could proceed.

Unfortunately, as we’re still waiting for that confirmation, the transfer hasn’t been completed yet.

We understand that this may feel unnecessary and confusing given the circumstances, and we’re sorry for the inconvenience and frustration it caused. We also appreciate that you contacted us directly and gave us the opportunity to look into the issue.

Thank you again for your feedback.

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