Cluey Learning Recensioni 

361
•
TrustScore 3 su 5

3,0

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 2 stelle su 5

Cluey promise tailored learning for your child, and the ability to connect easily to online tutoring. While the tutors are good, sessions are constantly cancelled, and automated messages sent that oft... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Tutoring was good, payment system is bad. Random amounts of money taken out of the credit card. Cluey justify this by telling consumers they need to be a certain amount of lessons in advance which IS... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We have been so happy with Cluey Tutoring and the support they have given our child. They had been struggling with schoolwork and were losing confidence, but since starting with Cluey, we have alrea... Leggi di più

Valutata 5 stelle su 5

The team instantly got what my child needed and the tutors are engaging professional and provide detailed feedback that helps grow my child’s confidence. She opened her platform and said yes! I can cr... Leggi di più

Dettagli dell'azienda

Scritti dall'azienda

Cluey Learning offers expert online tutoring to students in years 2 to 12. Trusted by hundreds of Australian families, we offer a series of highly-effective learning programs aligned to the Australian school syllabus. Our qualified, (WWCC) vetted tutors ensure each session is tailored to the individual student. Tutoring sessions are one-to-one, private and face-to-face and students love using the online tools including live video conference, an interactive whiteboard and real-time audio. Students also gain access to the Cluey Learning Platform, where they can complete practice exam questions anytime. Whether you’re looking to build your child's confidence, ace your ATAR score or catch up in class, Cluey offers tutoring across English, Maths, Biology, Chemistry and Physics.


Informazioni di contatto

3,0

Nella media

TrustScore 3 su 5

361 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,0

Tutte le recensioni

(361)

62 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Tailored Teaching: How This English Tutoring Class Made a Difference

Outstanding English Tutoring Experience! I am incredibly pleased with the English tutoring class my son has been attending. The tutor is knowledgeable, patient, and truly passionate about teaching, creating an encouraging learning environment that has boosted my son’s confidence in his English skills.

Since joining the class, I’ve seen noticeable improvements in his reading comprehension, writing structure, and overall communication abilities. The lessons are well-structured and tailored to his individual needs, making learning both engaging and effective.

I highly recommend this tutoring service to any parent looking for a supportive and results-driven English program. It has made a real difference in my son's academic progress!

4 giugno 2025
Non scritta su invito
Valutata 1 stelle su 5

wow dont waste your time !!

wow, Parents pelase do futher reseach before enrolling!! we paid for 12 lessons .. they all ended up being weeks apart and the same tutor wasnt availible. We had issues with connection and the site and there was NO support. this is a complete shamble having to pay a BOND to secure lesssons for thr tutors. complete waste of time.

1 maggio 2025
Non scritta su invito
Valutata 1 stelle su 5

If I can, I will give zero star

If I can give zero star, I would. Is my worst ever experience. Nothing works. Can't even talk to a real human when help is needed the most. Cluey will call you when they want to. But we do not have the option to talk to a human when we need to. Zero flexibility. Promised the world but can't deliver. After just 1 trial class in Maths, my child had such bad experiences in the technology and I decided not to try the English lessons since it is using the same learning platform. Cluey refused to refund the trial class for English that hasn't started. For classes to be reschedule, it only allow rescheduling within the next 7 days. There is no option to reschedule beyond that. I totally regretted trying Cluey.

14 maggio 2025
Non scritta su invito
Valutata 1 stelle su 5

Was sold face to face tutoring

Was sold face to face tutoring. Not face to face via the internet. Could not get an agent on phone or online hub chat to address or cancel the service. This provider is a scam.

20 maggio 2025
Non scritta su invito
Valutata 2 stelle su 5

I wouldnt recommend cluey

I wouldnt recommend cluey. They promise the world and cant deliver. My daughter has had 6 sessions and 5 different tutors. One of my key criteria, was consistency of tutor to aid learning and they promised that would not be an issue. But they havent done that. And when i raise, they just say it is what it is.
Im sure the tutors are great but its not a consistent offering for you child.

8 maggio 2025
Non scritta su invito
Valutata 1 stelle su 5

We engaged Cluey turo for study assistance…

We engaged Cluey for study assistance for our year 12 son. After experiencing very inconsistent quality coaching we decided to cancel - however they are making it impossible for us to cancel - we keep calling and sending letters and they just keep charging us. There is no option to cancel on their website and no way to remove our credit card details. We are going to escalate to the ACCC

7 maggio 2025
Non scritta su invito
Valutata 2 stelle su 5

We have a revolving door of tutors…

We have a revolving door of tutors which creates a very poor experience. Some tutors accent is so strong my child has issues understanding them. There is no pairing of equivalent tutors when the usual one is not available and then they try to charge me for cancelling a session due to the fact I'm not wanting the tutor that is thrusted upon me.

27 aprile 2025
Non scritta su invito
Valutata 1 stelle su 5

Absolutely horrid customer service

Absolutely horrid customer service. After fighting weeks to get a good tutor (who is amazing) the rest has been rubbish. Tried to book our son with the same tutor, but got messed around that we finally went someplace else. There are other tutor services in New Zealand, rather go to them.

9 aprile 2025
Non scritta su invito
Valutata 5 stelle su 5

Yr 10 maths for boys

I signed my yr10 son up for help with his Maths. The sign up process is very easy and the Hub where you manage the lessons, view the lesson reports, manage your profile and anything else you may need is all there and easy to navigate. Our tutor is wonderful and has a great relationship with our son who is now starting to enjoy maths again and apply it to his in school maths classes.

25 aprile 2025
Non scritta su invito
Valutata 5 stelle su 5

Cluey

Since starting with cluey my son has made great progress in his maths and his confidence has grown. His tutor has been great at explaining things and has helped him to break things down into manageable steps. Would deffently recommend cluey learning.

10 aprile 2025
Non scritta su invito
Valutata 1 stelle su 5

If you like customer service do not…

If you like customer service do not sign up with Cluey. The maths tutor we have for our daughter is great and she has really helped fill gaps and she now loves Maths. BUT if you have an issue of any kind there is no one to speak to, if you call their 0800 number you will be directed to their chatbot no matter what option you choose, when you get there you get agents who have no idea what they are doing. This has been the most frustrating experience and if the tutor wasn't so good I would have left a long time ago. Considering the price you would expect decent service.

10 aprile 2025
Non scritta su invito
Valutata 5 stelle su 5

Fantastic one on one learning.

My 14 year old step son requested tutoring for maths and he's very happy with the one on one attention he receives. We're most happy with the fact that they will keep explaining in different ways until they understand which has really helped his confidence with the subject.

7 aprile 2025
Non scritta su invito
Valutata 1 stelle su 5

DISGUSTING TERRIBLE TUTORING!!!

DISGUSTING TERRIBLE TUTORING!!!

Called me over 10x from different mobile numbers, totally unprofessional after I told them THREE TIMES I wanted to be taken off the list after realising they charge $100 an hour for online?! Ridiculous prices and terrible service all they want is money and don’t care about what they have to do to get it

Horrible

1 aprile 2025
Non scritta su invito
Valutata 1 stelle su 5

Total scam

Total scam. Tutors don’t listen to what you actually want and if you schedule for a Sunday they will cancel with no notice. When they say you can call or go online to the Hub, there is only an automated services that tells you no one available. Unlike most others, I was able to cancel the automatic direct debits. The whole trial setup is a scam. Let’s see if they give me a refund for the cancelled session. My money says they won’t which will prove my review.

30 marzo 2025
Non scritta su invito
Valutata 1 stelle su 5

This is the worst experience I have…

This is the worst experience I have ever had with a service provider. They took my money and provided no lessons. First lesson my son was having trouble logging in but was only a few minutes late. Tutor didn’t let him into the session and he waited for an hour like this. I tried multiple avenues to get hold of Cluey and no response. Second session was re-scheduled twice and then cancelled by Cluey 30 minutes before start. Massive waste of money and time. Disgusting service.

24 marzo 2025
Non scritta su invito

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più