The machine itself is great, IF it works. We purchased a Clmbr and paid for the white glove installation service. Immediately when we started using it, it had problems. The screen had a delay and the... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Really wanted to love the CLMBR. It was great at first. We bought 3 of them. It feels fairly cheaply made when in use, a little rattley. PRO: It is a great workout! CONS: The belt must have gone... Leggi di più
I am very pleased with my purchase of the CLMBR 4 months ago! I use it daily and my conditioning has markedly improved. Using the machine properly, all the major muscle groups are exercised. It’s a gr... Leggi di più
We put ours into storage for a year to go traveling, and when we came back it wouldn't work. The company told us that there had been an update ("during that time the software system managing t... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
The world's first connected vertical climber. The most efficient and effective full-body cardio and strength machine ever.
Informazioni di contatto
Stati Uniti
- clmbr.com
2,6
Scarso
138 recensioni
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CLMBR can't deliver ...
I have been extremely patient as a "Founding" member of CLMBR and a previous member of RiseNation. I was the 10th person to place my order. Despite the regular updates to let me know that my order was pushed back OVER 1 year, then additionally from June, to July, to August of 2021. I sit here at the end of September 2021 finding myself emailing CLMBR - without any response, calling them - only to leave voicemails (because no support staff are available) and reading updates as to how over 81 other people who placed orders have received them. Not to mention the gyms that received the equipment as well. I understand it's COVID, I understand the Delta Variant and how it has impacted manufacturing, from parts, to labor, to delivery. What I don't understand is how I was one of the first 10 people to purchase the CLMBR, yet 81 people received it prior to me. I don't understand how the support staff can't resolve this issue, much less return a call or voicemail
Additionally, because of COVID CLMBR is now asking clients to self assemble or to find a local specialist to assemble it and in turn provide a $200 credit. I opted for this as well. So, literally all CLMBR has to do is create a FED-EX shipping label and out it goes. I can't fathom what the issue is. I have received furniture, and other large deliveries without issue. I'll keep you updated but beware.
23 settembre 2021
Non scritta su invito
Amazing… A game changer to my workout routine!
I’m loving the workouts i’m getting on CLMBR! The machine is smooth, fun, challenging and looks absolutely amazing in person too. I’ve never been a fan of the treadmill or stationary bikes so the guided classes and climbing movement has been a blast. Always excited to hop on and climb!
15 settembre 2021
Risposta di CLMBR
Thank you Anthony! Keep reaching for greatness!
Risposta di CLMBR
Thank you David, we're happy you love CLMBR! Reach for greatness!
Everything arrived on time and in great…
Everything arrived on time and in great condition. I look forward to using the bands during my workout!
2 settembre 2021
Risposta di CLMBR
Dru,
Great to hear! Please let us know if you have any questions on the workouts by emailing us at support@clmbr.com.
Keep climbing!
I am so excited about receiving my…
I am so excited about receiving my CLMBR!!!! The Company Reps have been awesome keeping us informed regarding everything!! I'm going to literally count down the days once a delivery date is set. Pictures will be posted by me on my Social Media sites! Thank you CLMBR!!!!
2 settembre 2021
Risposta di CLMBR
Gordon,
Thank you so much for this incredible feedback. Our team is here to help and we're thrilled that you got a first hand experience with them. Looking forward to seeing you content!
My rating is low because is hard to…
My rating is low because is hard to provide feedback when I have not received my CLMBR. I placed my order back in May and I have not received it. I’m sure that once I receive the unit my rating will change.
27 agosto 2021
Risposta di CLMBR
Hi Ernesto! Thank you for taking the time to share your thoughts with us. We know that you've been waiting longer than anticipated for your machine and we thank you for your patience. Please know that your CLMBR has been allocated to you and is awaiting delivery in the systems queue. We are committed to doing better and look forward to turning your experience around once you get your CLMBR. Don't hesitate to reach out to us at support@clmbr.com if you have any questions and thank you for being a member of our CLMBR Community!
Communication was not forthcoming when…
Communication was not forthcoming when delivery dates changed customer should be notified.
26 agosto 2021
Risposta di CLMBR
Hi Kevin! Thank you for sharing your feedback with us. We've done our best to be clear and transparent with our valued Founding Members but know we've fallen short and apologize for that. We're working hard to speed up the delivery process after unexpected delays and roadblocks. Please know that your CLMBR has been allocated to you and is awaiting delivery in the systems queue. We are committed to doing better, don't hesitate to reach out to us at support@clmbr.com if we can help with anything and we can't wait to climb with you soon!
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