CLIPOP Recensioni 1.618

TrustScore 4 su 5

4,1

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Valutata 4 stelle su 5

Good price, efficient ordering and delivery, only reason I didn’t give 5 stars is because one of the holes under one seat didn’t fit the bolts supplied. We’re using it anyway, seems secure enough with... Leggi di più

Valutata 3 stelle su 5

I was disappointed upon opening that the frame of mirror was damaged. Probably happened in transit. Putting together was ok but be sure to study instructions. My daughter was very happy overall wi... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Brilliant company. Had never purchased from them before, however, I would encourage all to buy from them because of their fantastic customer service! I purchased a vanity unit and I had a sm... Leggi di più

Valutata 5 stelle su 5

Ordered a Hollywood dresser for our daughter. Arrived with no drawer runners which makes it unusable. Contacted them and they sent out a whole new unit so I didn’t have to mess about with parts. This... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di mobili
  2. Negozio di mobili per camere da letto
  3. Accessori per mobili
  4. Negozio di mobili per cucina
  5. Negozio di arredamenti per salotti

Informazioni su CLIPOP

Scritti dall'azienda

Promo Image

Welcome to CLIPOP

Clipop Furniture : Design for a Cosy-Effective Life.

About Us

With over 6 years in the furniture business, CLIPOP Furniture has assembled an imaginative collection targeting style-conscious buyers. Blending contemporary styles, modern lines and comfortable appeal, from home to office, you can find any furniture you want here.

Shop Furniture

Informazioni di contatto

4,1

Molto buono

TrustScore 4 su 5

1618 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

The best set of furniture I ever bought

Shortly after I ordered my chairs from the CLIPOP website , i found the same chairs a few pounds cheaper on amazon. I cancelled the order from clipop website. Its the still the same clipop chair. Just not from the company dirrectly.

The chairs are really comfortable and good value for money.

7 ottobre 2025
Valutata 4 stelle su 5

Good value for money and good customer service

We bought a set of dining chairs from this company. They were very inexpensive but delivery was prompt and they look great!
We had issues with some of the legs not fitting but the company responded quickly to our email and sent replacements.

7 ottobre 2025
Valutata 1 stelle su 5

No Response and Awful customer service.

I bought 5 chairs from here and sent them back as instructed for a refund. It has been a month and they have been delivered for weeks. I’ve received no refund and they are not answering my message's. Terrible and slow customer service. I have now started a dispute with my bank.

12 agosto 2025
Logo di CLIPOP

Risposta di CLIPOP

Dear Mrs. N Ghafoor,

Thank you for bringing this matter to our attention. We extend our sincerest apologies for your experience. We fully understand your frustration at not receiving a refund over a month after returning five chairs, compounded by the inability to reach us, which must have made you feel your concerns were not being addressed. This falls far short of the service standards we strive to deliver.

Upon verification, our team did indeed respond to your message on 9th September requesting the return tracking numbers, but we did not receive a reply from you. Should that email have failed to reach you or if there was any subsequent communication oversight, I sincerely apologise.

The reason for requesting the tracking number is that the warehouse processes hundreds of parcels daily. The tracking number is the sole means of quickly and accurately locating your parcel. Without this information, we are unable to confirm receipt and process your refund.

We regret to learn that you feel initiating a dispute with your bank is the only recourse. We would be most grateful to resolve this matter directly with you.

Should you provide the tracking numbers, we shall personally ensure your parcels are located and process your refund on the same day.

We fully acknowledge that our service has fallen short of your expectations and solemnly pledge immediate rectification. Thank you for your patience and understanding.

Best regards.

CLIPOP Customer Service.

Valutata 1 stelle su 5

It’s been a very disappointing and…

It’s been a very disappointing and stressful experience. I was told my order had been dispatched on 22nd Sept. But, unfortunately, what I failed to realise was that my order had been split and were scheduled for delivery with 2 different companies. Whilst the first package was received on time with no issues. 7 days later, I am still waiting for the completion of my order, which on Friday, I was notified would be delivered on Monday 29th Sept. Several unsuccessful calls later, on the delivery website is it now saying that my parcel is at the delivery depot and will be added to the next available driver's route.

22 settembre 2025
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Risposta di CLIPOP

Dear Poospa Soobroyen,

Thank you for taking the time to share your experience — we are truly sorry to hear how frustrating and stressful this has been for you.

While we're glad the first part of your order arrived on time, we completely understand your disappointment regarding the delay with the second parcel. It’s certainly not the experience we aim to provide. The split delivery should have been communicated more clearly, and we apologise for any confusion caused.

We’ve followed up with the courier and can confirm that your parcel is currently at the depot, awaiting allocation to the next available driver. We appreciate how inconvenient this delay is, and we’re actively working with the delivery partner to ensure it reaches you as soon as possible.

Please rest assured we’re monitoring this closely. In the meantime, if you need any further assistance or have any other questions, please don’t hesitate to get in touch with us. We are committed to resolving this for you and making it right.

Thank you again for your patience, and we hope to make this right.

Best regards.

CLIPOP Customer Service.

Valutata 5 stelle su 5

Excellent value for money

Excellent value for money. Really comfortable bar stools & they look really good too.
Very simple to order via the website, excellent communication regarding delivery & arrived on time.

21 settembre 2025

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