Clearhalo Recensioni 228

Do NOT BUY ANYTHING FROM THIS COMPANY!
I bought a white couch from them. When I finally got it months later it was grey/purple in colour and looked nothing like the colour on the website. When I raised that I needed a white couch and showed them photos of the colour they simply sent me dark photos of it in the warehouse saying it matched the description. I told them their pictures are misleading and I have had several people confirm what we received and invited them to send their own person to view the product or even invited them to face time to see the product is not what was on the website…..their response was simply to say…the colour ‘white’ is a reference to a primary colour only and in fact it was beige…legally that is misleading and deceptive. I was offered a refund if I paid for delivery to return it which was 3 times more than the value of the couch! They are so unprofessional and should be banned from selling online.

Great products and just as great customer service. When we had placed an order by mistake customer service helped us cancel because their order processing hadn't completed yet. Just as a customer wishes to be treated!

Happy with the purchase I order a coat hanging rail for my entryway and it came just in time for my move in the new apartment

The lights are beautiful and well priced. Happy with the purchase and aftercare customer service
100% recommend them

I had to wait a long time for the delivery due to the painting being large and having to be shipped, but when it arrived it was packaged extremely well and the picture looks great , well worth the wait

Lovely carpet for the nursery. It looks lovely in my sons nursery

ClearHalo offers a great range of modern home furniture at fair prices. The website is easy to navigate, product details are clear, and checkout is straightforward. Delivery was on time and the items arrived well‑packaged with no damage. The quality feels solid and looks exactly like the photos. Overall, a reliable furniture store that I’d happily order from again.

Will definitely be ordering from here again

After waiting months for delivery of an expensive cabinet, the experience was extremely frustrating.

The product arrived without written assembly instructions, relying only on an unclear video that made it really difficult to understand how to assemble it properly. As a result, the cabinet was assembled incorrectly - something only discovered afterward. A professional furniture assembler that I hired who tried to fix it, explained that the lack of proper instructions was unacceptable for a product at this price and that nothing could be made.

Customer support repeatedly dismissed the issue as a simple hinge adjustment and asked for more videos, despite that I and a professional assessment confirming a structural problem due to lack of proper instructions.

The only resolution offered was a 10% discount, which does not reflect the unusable product or additional costs incurred. I accepted it solely to end the exhausting back-and-forth.

Overall, a very disappointing experience in both product quality and customer service. I would strongly caution others before purchasing.

Arrived just in time....my granddaughter loves it!

The service was great and smooth and the product is really good.

looks very elegant. I bought two, and one arrived with a broken glass. I contacted customer service and they immediately arranged for a replacement. I received the replacement glass within a few days. Despite this minor issue, everything was resolved smoothly and I'm very happy. Thank you!

After a 4 month wait after placing an order, which I was messaged that it would be that late in observing a Chinese holiday, which shouldn't affect me because I'm not Chinese. What finally arrived after such a long wait, was a rickety loose jointed pipe chandelier with one of the positive wires to a light socket disconnected. Piss poor quality, and a slap in the face after waiting so long, which should've been refunded half of what I spent to be fair. So probably costing me double to repair it.

The product is exactly as described.

a very good product. I highly recommend it!

I am very satisfied. The products are beautiful and high quality. They were also very attentive and responded to all my questions in a short time. Thank you.

The gold light I ordered is more copper than gold. It comes from China, The return policy is: The customer pays postage, then ClearHalo will determine if you are refunded the cost of the light (only, not postage)minus a 10% restocking fee. To return the light I have to send it back to China at a cost of $100.00+ dollars. I WILL NEVER BUY FROM ClearHalo again!!!

Initially, I was skeptical. The only way to communicate
with this company is thru ‘chat.’ I have, however,
been very pleasantly surprised. Each chat was answered efficiently, and right away.

I ordered two nightstands. I love the way they look,
as well as the quality. The products were extremely well packaged to prevent damage during shipment.

I accidentally threw a part of the assembly away with the box and have been kindly helped thru that process.

Highly recommended!!

I had to cancel an order and the person I chatted with did that for me in a timely manner.

I really like the finish and design of the chandelier I ordered. It feels solid and adds a modern touch to my living room . Now I have ordered my bedroom light
Would recommend to others.