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Milton Keynes clinic was great. Easy to find and lots of parking.
Booked online and paid the £10 consultancy fee for my teenagers blocked ears and the rest payable after the treatment. Lee was amazing and sorted them out and made us feel totally at ease.
Have recommended this place to others and would definitely go back if we need it.
I arrived five minutes late to my appointment and hadn’t signed the consent form they’d sent the day before — something I missed during a busy day. I was told to wait and see if they could still fit me in, so I did.
During that time, they attended to another customer who had just returned to book an appointment for his son. Then, instead of following up with me, the practitioner began assisting someone who had only just walked in. When I politely asked if I should just leave — as it clearly seemed they didn’t have time for me — I was told off. The practitioner was belligerent and condescending.
While I fully accept that I was late and hadn’t filled in the form, I don’t appreciate being spoken to like I’m a child. My five-year-old daughter, who tapped lightly on a glass cabinet, was also barked at by the same man to “mind the glass.”
Apart from being a few minutes late and missing an email, I have no idea what I did to deserve such hostility. Perhaps some training in customer service and conflict resolution is in order — or better yet, don’t cut corners: hire a receptionist who can manage situations like this with basic courtesy and professionalism
Was seen by Lee in the Milton Keynes clinic, had a lovely experience in a very professional environment. Will be visiting again!
Excellent service all round.
I saw Lee and he was brilliant very personable and very calming, explained everything he was doing prior to taking any action.
Would highly recommend and if I need any further treatment I will be back in a heart beat.
Had a success syringed ears from Sue at clearer ears on second attempt cause the ear wax in my ears was hard as rock. 1st time wasn’t successful and so no charge and Sue requested me to put more olive oil in my ears and booked me in in 3days time and the second attempt was successful.
Will definitely recommend clearer ears to anyone who needs their ears syringed
Really nice experience with Christine at the Letchworth branch. I had put off getting my ears cleaned for a few years and they were in desperate need of doing. I was quite nervous and didn’t know what to expect but Christine put me at ease right away and explained every single step in great detail. She really made me feel comfortable and she was super friendly too. 10/10 customer service!!
Superb seen quickly and job done - loads wax/skin removed and I can hear again. Great job super happy. Highly recommended
An excellent professional treatment. Gary was gentle and thorough and provided lots of useful Information.
My difficult earwax was successfully removed.
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