122/123 Designer Outlet, St Nicolas Ave, YO19 4TA York, North Yorkshire, GB


Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Perfect summer slip on walkers. Cloudsteppers. Soo comfortable, easy to wear. Comfy to keep on all day walking around town. Feel secure which is great for slider type footwear, feels like a trainer... Leggi di più

Valutata 5 stelle su 5

I've ordered 5 pairs of trainers and casual shoes from Clarkes. The latest casual shoes turned up on time stated. Excellent quality fit true to size. Great choice of colours will definitely re order w... Leggi di più

Valutata 4 stelle su 5

The shoes and boots were excellent. One star removed because Clarks use EVRI knowing that they are unreliable. The last 3 parcels EVRI has delivered with my address on the label has been delivered to... Leggi di più

Valutata 5 stelle su 5

I made a mistake and sent back a pair of children’s shoes I wanted to keep, I managed to send them back in the box of shoes I didn’t want to keep. I didn’t realise my error till we were close to star... Leggi di più


Dettagli dell'azienda

  1. Negozio di scarpe
  2. Negozio di stivali
  3. Calzaturificio

Scritti dall'azienda

At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.


Informazioni di contatto

  • 122/123 Designer Outlet, St Nicolas Ave, YO19 4TA, York, North Yorkshire, Regno Unito

  • 01904654365

4,5

Eccellente

TrustScore 4.5 su 5

227 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 98% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

FREE delivery over £40 defaults to £5.95 delivery

Thanks for two previous responses Stephanie.
But why does the Clarks Outlet website still proclaim: "Great news! You've qualified for Free Delivery"
when you sepnd over £40?
Because the following screen defaults to:
"Express Delivery by EVRi
£5.95 (within 2 working days)"
Copied and pasted from the site.
The default seemd to operate on - if purchase over £40 then go to £5.95 delivery. Why not go to FREE delivery?

26 febbraio 2026
Non scritta su invito
Logo di Clarks - York Outlet

Risposta di Clarks - York Outlet

Dear Annette,

Thanks again for highlighting this.
We are not in a position to offer any further assistance.

Thank you again for your feedback – Stefanie

Valutata 1 stelle su 5

He comprado unos zapatos de caballero y…

He comprado unos zapatos de caballero y no me han mandado ningún correo y en la página no me sale como que tengo pedido. El pedido lo hice y cobrado está espero que me den una respuesta ya que no sale ningún pedido y está echo y cobrado

28 dicembre 2025
Non scritta su invito
Logo di Clarks - York Outlet

Risposta di Clarks - York Outlet

Hi Peluqueria Maria Jose Díaz, 

Thank you for taking the time to leave a review of your recent experience with Clarks and I am truly sorry that the service received did not meet the high standards we strive for.

We are keen to put this right promptly and would therefore kindly ask you to please use our contact form, via the link below, selecting escalation as your reason for contact.

https://www.clarks.com/contact-us

Thank you for highlighting your experience and please accept my sincere apologies for any disappointment caused. We look forward to hearing from you soon -

Valutata 5 stelle su 5

Ladies leather boots

Bought these in the sale, extremely good value, leather boots, very comfortable, wide fit and look very nice, delivery was prompt, would highly recommend

19 dicembre 2025
Valutata 3 stelle su 5

Bought from the York Outlet store

Bought from the York Outlet store. Beautiful soft black leather ballet bumps. Sizing was poor, bought size 9 wide fit and this usually is fine but this time sadly not. There’s such sparse choice for us ladies with longer and wider feet…I love that Clark’s shoes last, but I’ve had to return too many pairs and get frustrated that I have to order them in as they’re not usually sold in store unless it’s a return, and also the more ‘fun’ styles are regular fit only. Come on Clarks - I’m losing faith…

28 novembre 2025
Logo di Clarks - York Outlet

Risposta di Clarks - York Outlet

Hi B Phillips, Beverley,

Thank you for taking the time to leave us a review and I’m sorry that your purchase wasn’t quite right on this occasion.

We try to be as consistent as possible with our sizing and all styles are fit tested as part of our product development process. Styles may fit differently due to differences in design and customers may need to select a bigger or smaller size to find the most suitable fit. If you get the opportunity, we’d recommend visiting a Clarks store locally where you can try a variety of different sizes and styles to find a pair that are comfortable.

Thank you again for leaving us a review and I do hope that you are able to find a suitable alternative from our current range -

Valutata 5 stelle su 5

I've loved Clarks shoes for years.

I've loved Clarks shoes for years.
What I would loved love to wear is Blue leather patient Boots and Red patient or Leather.
Especially the wider calf boots.
As my lower calf was damaged in a motor bike accident.
Got black patient boots
It would be nice to have a bigger choice of Blue leather and Patient shoes.sandles and brogue shoes. To add to my collection.

25 novembre 2025
Valutata 5 stelle su 5

Extremely content

I have never had a complaint and have only ordered Clarks online over the last 3 years and I do wait until they are reduced and very happy with the shoes and prices.

27 ottobre 2025
Valutata 1 stelle su 5

Incomplete Delivery – Need Assistance

No, my issue has not been resolved.
Two pairs of shoes from my order are still missing.
The parcel arrived sealed and was confirmed by the warehouse as incomplete.
I am still waiting to receive the missing shoes from my original order.

27 ottobre 2025
Logo di Clarks - York Outlet

Risposta di Clarks - York Outlet

Hi Galina

Thank you for taking the time to leave us a review and I am very sorry to read of your experience on this occasion.

I have investigated your order and I am pleased that our Customer Care Team have since resolved your query. Please don't hesitate to get back in touch with us, via the link below, if you require any further support.

https://www.clarks.com/contact-us

Thank you again for sharing your experience and please accept my sincere apologies for any disappointment caused on this occasion -

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più