This was our first time visiting this branch, and we had a wonderful experience. There were several shoe options to choose from, and Rashida, one of the employees, made the entire process smooth and... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Both members of staff that served us were excellent and very sensitive to the needs of my sister who has severe learning disabilities. Lots of patience and attention to fit. Spoke directly to her and... Leggi di più
Great customer service from Ella. She was very helpful and knowledgeable about what kind of sandle range would be best as I have plantar fasciitis. I had to try on a lot to find the best ones for me b... Leggi di più
I had previously been to some other shops to get some shoes for my daughters wedding. I was begining to give up hope of ever finding what I wanted. Then I went Clarks at Lakeside and was served by T... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
Informazioni di contatto
Lakeside Shopping Centre, RM20 2ZH, Lakeside, Essex, Regno Unito
- 01708868422
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Great Experience
Great service from Team! Through product knowledge and great recommendations. Rashida took the time to explain through the options and explain the benefits of each. Absolutely asset to your team!
Special mention to Rashida and Charlotte!
Would return again to this store for sure.
Fantastic quality at a great price
Fantastic quality at a great price. Our salesperson Ella was kind, friendly, knowledgeable and attentive to our 13yr old in shopping for new school shoes. Nothing was too much trouble, an absolute pleasure to deal with!
Rasnida was very helpful and attentive
Rasnida was very helpful and attentive, my kids have certain issues with their feet and it's always hard to find them appropriate footwear. Overall a very pleasant experience.
Great customer service
Kav was so great! She was patient extremely knowledgeable and gentle with my kids.
The other staff members were helpful too!
Exceptional Service and Care at Clarks Thanks to Tom!
I had a fantastic experience at Clark's, all thanks to Tom! We initially came in for a shoe measurement and a pair of boots, but unfortunately, my daughter didn’t fit well in the boots. Tom went out of his way to find the right school shoes for her, showing incredible dedication and expertise. He was friendly, attentive, and super professional throughout our visit. What truly stood out was his kind and understanding manner towards my child, which made the experience even more enjoyable. I want to extend my heartfelt thanks to Tom for his exceptional service!
Awesome Lucy.
Lucy attended to us at the lakeside shop . I was here to get a shoe for my autistic son and Lucy was simply awesome from start to finish. She was kind, attentive and focused on meeting our need for an appropriate shoe for my son. Way beyond her age, so kind and matured approach to customer with additional needs. I totally enjoyed our shopping experience made possible by Lucy. Best regards ✨️
Evie was excellent 👌🏻
Evie was excellent 👌🏻
Friendly, understanding and thorough
Really good customer
Service Clarks!
I highly recommend Kav from Lakeside…
I highly recommend Kav from Lakeside store.Such a lovely customer service I can’t thank her enough.Wish you all the best Kav you are on the right path ❤️
Fast and quick served by sammel
The customer service provided by Tom…
The customer service provided by Tom was outstanding.
Erii
Erii, what a kind and professional young man. He is a great asset to Clarks. Patient and attentive and helped us get the correct shoes for a child. Great advice and listened to what we needed and gave us other options to consider. A great sales person.
We were assisted by Emman who was…
We were assisted by Emman who was incredibly patient and helpful.
School shoe shopping is often stressful but the Thurrock lakeside team were all really positive.
Thank you team!
Excellent customer service by Abigail
We came to buy the first pair of shoes for our little one. Abigail was incredibly knowledgeable, helpful and resourceful. Even though they didn't have exactly the pair we initially wanted she helped us find an amazing alternative and made sure shoes fit him perfectly with future growth in mind.
Jack was extremely helpful and very…
Jack was extremely helpful and very attentive. I was served quickly and felt we were well taken care of.
Symone
Symone. Lovely lady, very welcoming, friendly and very helpful.
Thank you
Excellent customer service by Tonima
We were served by Tonima during our visit to Clarks Thurrock Lakeside on 31 August. Tonima provided an excellent 10/10 customer service, she went an extra mile and remained patient with us until we find the right shoes and right size for my son. Such an exceptional customer service should be rewarded. Regards, Naeem Qureshi
Excellent Service
Oyin was so nice, friendly and polite. Very professional and listened to our needs. She helped us select the perfect pair of school shoes for our little one. Thank you and well done Oyin. 🤗
Ella A
Ella A. was amazing and so helpful. Despite the store being very busy with the return to school rush, she was calm and smiling which brought a great vibe to our shopping experience.
Samuel was very helpful and efficient
Samuel was very helpful and efficient! He got what i needed quick and didn’t keep me waiting long although there was a massive school rush. Thank you
Great experience. Had a really good experience in Clarks
Had a really good experience in Clarks. Was served by Michael. He was nothing but helpful and lovely. :)
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