101 Queensway, SG1 1EA Stevenage, Hertfordshire, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

My sales assistant was fantastic! She was so patient and very calm as I had my baby in for his first shoes. She took her time She had so much knowledge and we bought his first shoes! Excellent st... Leggi di più

Valutata 5 stelle su 5

We were served by Ama at the Stevenage store. She ensured that both our boys (9 and 5) had separate attention, throughly checked the sizing of shoes and made recommendations when the shoes our eldest... Leggi di più

Valutata 5 stelle su 5

Saturday Morning I had a shoe fitting booked for my little boy. The lady named Cindy welcomed me with a friendly smile and said good morning, she asked how she could help me. She was very hel... Leggi di più

Valutata 5 stelle su 5

Just want to sing the praises of Cindy who was amazing at helping a very stubborn 2 year old find the shoes he wanted, she was so patient and kind, thank you!


Dettagli dell'azienda

  1. Negozio di scarpe
  2. Negozio di stivali
  3. Calzaturificio

Scritti dall'azienda

At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.


Informazioni di contatto

  • 101 Queensway, SG1 1EA, Stevenage, Hertfordshire, Regno Unito

  • 01438314271

4,8

Eccellente

TrustScore 5 su 5

47 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 98% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great help

Zahra was the greatest help . Buying shoes for my narrow feet daughter is always a nightmare but Zahra made it a very pleasant and successful experience.

29 dicembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Superb customer service

I recently visited our local Clarks store in Stevenage and Sales Representative Zahra went above and beyond with assisting my little one to choose his shoes. And he is a picky one, I must say. Zahra was very attentive, kind and professional and very competent. Her customer service and individual approach was excellent. I highly recommend Clarks store in Stevenage

3 novembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Cindy - Stevenage branch

I visited the Stevenage branch of Clark’s to shop for my daughter’s first pair of shoes and was served by Cindy.
She was so approachable, friendly and really took the time to explain the sort of shoes my daughter would need and made this milestone so memorable for me. Her customer service was amazing which is hard to come by these days!

26 settembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Helpful, Quick & Easy

Quick and easy from ordering on-line to delivery just in time for school.
Ordered multiple sizes and returned in store. Staff were super helpful with advice on how to care for the shoes we kept when we made the returns.

2 settembre 2024
Valutata 5 stelle su 5

Caring staff member

Our little boy is autistic and has a global development delay. He can sometimes find it hard to be in busy environments.
The shop was busy, and he waited quite well but became distressed and myself and my husband calmed him down. A member of staff introduced herself to us and then to our little boy. Her name was Cindy. She was so kind and patient, she calmly spoke to our little boy and explained everything she was doing to him. She treated him with respect. Please say thank you to Cindy. It would be lovely if more people were like her.

31 agosto 2024
Non scritta su invito
Valutata 5 stelle su 5

Very helpful & understanding

I have a hearing impairment & was spoken to exactly how it helps me understand 👍 Very helpful & managed to find the correct shoes & get them delivered the following day, which was exactly what I needed - thank you 👍👍👍

6 settembre 2024
Non scritta su invito
Valutata 1 stelle su 5

Can’t measure children’s feet

Son measured 10 /12 bought shoes with grandparent, came home with shoes, asked son to try them on as that was his Clark’s measurement last year and they didn’t fit

Returned to Clark’s to be remeasured at 11 1/2!
03/09/24 Hi Candice, I have already contacted you via your preferred option and have received an automated response.

29 agosto 2024
Non scritta su invito
Logo di Clarks - Stevenage

Risposta di Clarks - Stevenage

Hello Paul, 

I am truly sorry to hear this. May I kindly ask that you contact us at https://www.clarks.com/en-gb/contact-us so we can look into this further. 

Many thanks - Candice

Valutata 5 stelle su 5

Thanks Zahra!

Left the school shoe shopping a little late this year. However was super grateful to Clarks in Stevenage. Thank you Zahra for all your help! My little boy is very happy with his new shoes!

29 agosto 2024
Non scritta su invito
Valutata 5 stelle su 5

Great service at Stevenage store

We spent over an hour buying a total of 4 pairs of shoes for whole family, Zahra was very helpful, professional and patient. Clarks are not cheap but the service is what makes it, plus generally decent quality shoes.

10 agosto 2024
Non scritta su invito
Valutata 5 stelle su 5

A very pleasant visit!!

We were welcomed with smiles, and Cindy right away came to see to us. She was very good with our son, very bubbly and professional. She made sure that our son was getting the right shoes for him. She done all the checks necessary and this made us feel very valued. THANK YOU CINDY!!! You were outstanding!! ⭐️⭐️⭐️⭐️⭐️

27 agosto 2024
Non scritta su invito
Valutata 5 stelle su 5

1000% coming back

1000% coming back! Ama in the Stevenage store was absolutely incredible with our girls! She was so helpful, giving a great and easy process when buying our shoes. I believe she was training another team member Dana, and the way that she explained the process to her as well as us was very well done, definitely a leader in the making😉!

21 luglio 2024
Non scritta su invito
Valutata 5 stelle su 5

Fantastic experience today in Clarks

Fantastic experience today in Clarks, Stevenage store. Cindy was amazing, very friendly with my little girl who was very shy getting her first pair of shoes. Great customer service, attentive and knowledgable. Really pleased with my little girls shoes & the service overall.

12 luglio 2024
Non scritta su invito

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