We were served at Clark’s, Rushden lakes today by a lovely young gentleman called Reuben. My husband struggles with his mobility and was unable to sit down on the shop seating as it was too low, so he... Leggi di più
Sede
Cambia sedeUnit A15 South Terrace, Rushden Lakes, NN10 6FS Rushden, Northamptonshire, GB
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We went into Clarks at Rushden Lakes for my baby’s first shoes and was served by Frankie. A massive thank you for supporting us as first time parents by explaining each step and putting our daughte... Leggi di più
Went into store, after booking time online. Arrived early but told we couldn't been seen until time booked. Went in at booked time and still sat to wait for a sales person although other customers cam... Leggi di più
L'azienda ha risposto
Excellent customer service from Reuben he listened to the problems regarding my feet and gave his honest opinion on what shoes looked best, not too over the top dales pitch just perfect !!
Dettagli dell'azienda
Scritti dall'azienda
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
Informazioni di contatto
Unit A15 South Terrace, Rushden Lakes, NN10 6FS, Rushden, Northamptonshire, Regno Unito
- 01933314991
Ha risposto al 97% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Friendly Knowledgeable Staff
I was severed by Chelsie today, she was very helpful and friendly, she was also wearing the shoes I was trying so this was super helpful in advising on comfort and any breaking them in issues.
Chelsie also advised me on the best product to buy for rain protection.
Really nice experience.
Pleasurable visit, Gold Star service
Dani was amazing, I went into Clark’s for a pair of sandals for my holidays. Dani asked me what I was looking for. With her help I chose a lovely pair, unfortunately my size was out of stock. Dani straight on her iPad and ordered me a pair to be delivered to my home address. First class service well done Clarks for having such a wonderful assistant in Dani. Gold star Dani
Rushden lakes - Eliana
Really helpful branch. We were served by Eliana who was very patient and was very thorough when measuring my child’s foot.
Clark’s - Rushden lake
Chelsie at the Rushden lake branch was very helpful. Found the size I needed and very polite. Thanks
Laura was extremely helpful and…
Laura was extremely helpful and friendly with my 2 boys
Great experience for my daughters first pair of shoes
Went in on the off chance to get my daughters feet measured as she’s just started to walk so thought it would be a good time to get her first pair of shoes.
A lovely person called Robyn was incredibly kind and helpful, she was great at entertaining my little one (11months) and encouraging her to walk around in the shoes. We never felt pressured to buy or made to feel like there was something else to do and she spent a long time with us to make sure the shoes fitted nicely.
Chelsea was very helpful
Chelsea was very helpful, my little boys first time having his feet measured and he had a great experience. We purchased his first school shoes with Chelsea’s support.
Impressive service and assistance
I shopped for shoes/trainers for my problem feet. For a Tuesday morning the store was surprisingly busy. However, Dani juggled a number of customers with wonderful skilful agility. Dani was helpful and patient in narrowing down my choice selection and I am more than happy with my purchase.
Thank you Lauren at Rushden Lakes for…
Thank you Lauren at Rushden Lakes for being so patient with our children and sorting them out with their shoes. Perfect service.
Very friendly and helpful service from…
Very friendly and helpful service from a very patient Dani.
Thanks
Quality service, quality product.
Having taken my son to a couple of other shoe shops with mixed results, we ended-up at Clark’s at Rushden Lakes and what a breath of fresh air!
Other shops had my son in shoes ranging from size 10 to 11.5, none of which I thought were a good fit. Having been properly measured by Nichola, the store manager, we found out that he was actually a size 8.5 and not an extra wide fit as we’d been told elsewhere!!
Nichola brought us a range of shoes for my son to try and we very soon had the perfect shoe in the perfect size. Yes, we paid slightly more than some other shoe shops but we got 10 times the level of service and quality.
Special mention is due for the outstanding customer experience we received from Nichola and we will definitely be back.
Easily a 5/5 star rating.
Thanks to Dani at Rushden Lakes who…
Thanks to Dani at Rushden Lakes who helped me today. Excellent friendly service and great product
Great service at Rushden Lakes
Thanks to Courtney for dealing with my exchange and purchases.
Great Sale too
Rushden Lakes - Nichola
Excellent customer service offered by Nichola at Rushden Lakes store early on a Saturday morning. My son needed new school shoes, and Nichola was efficient, friendly and very kind to my chatty 4 year old! We got the shoes we wanted swiftly and are very happy with our purchase.
Nichola was brilliant from start finish…
Nichola was brilliant from start finish quick and easy for are little girls first shoes very knowledgeable
Emily was amazing!
Emily at the Rushden Lakes Store was amazing! Our daughter for medical reasons requires custom insoles which we really struggle to find shoes which can work with them and are comfortable for her.
Emily went above and beyond to try and find a shoe which would work and even thought outside the box to try and find a solution.
We felt listened to, she was patient and really great with our daughter.
Thank you!
Thank you Laura (Rushden Lakes) for…
Thank you Laura (Rushden Lakes) for your help in measuring our baby girls feet for her very first shoes. Thank you for being patient and offering advice when picking her shoes. She was very happy with the choice in the end.
Fabulous helpful Staff
Big thank you to Robyn & Nicola for your help today. They explained all colours available in the styles i wanted and difference in the fittings which resulted in different sizes being ordered.
Without your help i would have left empty handed but instead i left the store buying multiple pairs a mixture of in store and online purchases.
Despite being an indecisive customer I never felt rushed while making my choices your patience was appreciated.
Someone who understands true customer service…
Thank you Beth for all your advice and know how when helping get my son's school shoes
Lauren at rushden lakes was amazing
Lauren at rushden lakes was amazing
Friendly and very help for,
Sorry it late review had so much on
Will defo go again
Thank you
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