Unit A15 South Terrace, Rushden Lakes, NN10 6FS Rushden, Northamptonshire, GB


Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

We were served at Clark’s, Rushden lakes today by a lovely young gentleman called Reuben. My husband struggles with his mobility and was unable to sit down on the shop seating as it was too low, so he... Leggi di più

Valutata 5 stelle su 5

We went into Clarks at Rushden Lakes for my baby’s first shoes and was served by Frankie. A massive thank you for supporting us as first time parents by explaining each step and putting our daughte... Leggi di più

Valutata 3 stelle su 5

Went into store, after booking time online. Arrived early but told we couldn't been seen until time booked. Went in at booked time and still sat to wait for a sales person although other customers cam... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Excellent customer service from Reuben he listened to the problems regarding my feet and gave his honest opinion on what shoes looked best, not too over the top dales pitch just perfect !!


Dettagli dell'azienda

  1. Negozio di scarpe
  2. Negozio di stivali
  3. Calzaturificio

Scritti dall'azienda

At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.


Informazioni di contatto

  • Unit A15 South Terrace, Rushden Lakes, NN10 6FS, Rushden, Northamptonshire, Regno Unito

  • 01933314991

4,9

Eccellente

TrustScore 5 su 5

130 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 97% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Friendly Knowledgeable Staff

I was severed by Chelsie today, she was very helpful and friendly, she was also wearing the shoes I was trying so this was super helpful in advising on comfort and any breaking them in issues.
Chelsie also advised me on the best product to buy for rain protection.
Really nice experience.

2 agosto 2024
Non scritta su invito
Valutata 5 stelle su 5

Pleasurable visit, Gold Star service

Dani was amazing, I went into Clark’s for a pair of sandals for my holidays. Dani asked me what I was looking for. With her help I chose a lovely pair, unfortunately my size was out of stock. Dani straight on her iPad and ordered me a pair to be delivered to my home address. First class service well done Clarks for having such a wonderful assistant in Dani. Gold star Dani

30 luglio 2024
Non scritta su invito
Valutata 5 stelle su 5

Great experience for my daughters first pair of shoes

Went in on the off chance to get my daughters feet measured as she’s just started to walk so thought it would be a good time to get her first pair of shoes.
A lovely person called Robyn was incredibly kind and helpful, she was great at entertaining my little one (11months) and encouraging her to walk around in the shoes. We never felt pressured to buy or made to feel like there was something else to do and she spent a long time with us to make sure the shoes fitted nicely.

17 luglio 2024
Non scritta su invito
Valutata 5 stelle su 5

Impressive service and assistance

I shopped for shoes/trainers for my problem feet. For a Tuesday morning the store was surprisingly busy. However, Dani juggled a number of customers with wonderful skilful agility. Dani was helpful and patient in narrowing down my choice selection and I am more than happy with my purchase.

9 luglio 2024
Non scritta su invito
Valutata 5 stelle su 5

Quality service, quality product.

Having taken my son to a couple of other shoe shops with mixed results, we ended-up at Clark’s at Rushden Lakes and what a breath of fresh air!

Other shops had my son in shoes ranging from size 10 to 11.5, none of which I thought were a good fit. Having been properly measured by Nichola, the store manager, we found out that he was actually a size 8.5 and not an extra wide fit as we’d been told elsewhere!!

Nichola brought us a range of shoes for my son to try and we very soon had the perfect shoe in the perfect size. Yes, we paid slightly more than some other shoe shops but we got 10 times the level of service and quality.

Special mention is due for the outstanding customer experience we received from Nichola and we will definitely be back.

Easily a 5/5 star rating.

19 giugno 2024
Non scritta su invito
Valutata 5 stelle su 5

Rushden Lakes - Nichola

Excellent customer service offered by Nichola at Rushden Lakes store early on a Saturday morning. My son needed new school shoes, and Nichola was efficient, friendly and very kind to my chatty 4 year old! We got the shoes we wanted swiftly and are very happy with our purchase.

15 giugno 2024
Non scritta su invito
Valutata 5 stelle su 5

Emily was amazing!

Emily at the Rushden Lakes Store was amazing! Our daughter for medical reasons requires custom insoles which we really struggle to find shoes which can work with them and are comfortable for her.
Emily went above and beyond to try and find a shoe which would work and even thought outside the box to try and find a solution.
We felt listened to, she was patient and really great with our daughter.
Thank you!

12 giugno 2024
Non scritta su invito
Valutata 5 stelle su 5

Fabulous helpful Staff

Big thank you to Robyn & Nicola for your help today. They explained all colours available in the styles i wanted and difference in the fittings which resulted in different sizes being ordered.
Without your help i would have left empty handed but instead i left the store buying multiple pairs a mixture of in store and online purchases.
Despite being an indecisive customer I never felt rushed while making my choices your patience was appreciated.

8 giugno 2024
Non scritta su invito

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più