Clarks - Milton Kingston Recensioni 25

TrustScore 4.5 su 5

4,4

Kingston Retail Park, MK10 0BA Milton Keynes, Buckinghamshire, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I took my son to Clarks today to purchase new school shoes, we found a particular style we were after however after having his feet measured we noticed they didn't have his size. Vidhi was on hand to... Leggi di più

Valutata 5 stelle su 5

After a short wait Tom served us, taking time to introduce himself to my son, being generally helpful and very friendly. He measured his feet and talked to my my son about what he was doing, they talk... Leggi di più

Valutata 5 stelle su 5

Lovely service from Manager Gemma in Milton Keynes Kingston branch. Had an issue with the quality of one shoe we bought out toddler. She helped me to sort it out. Was very helpful and professional. Th... Leggi di più

Valutata 2 stelle su 5

Went for back to school fitting. They had very few shoes in bigger sizes. The assistant was pleasant but couldn't tie shoe laces effectively! Ended up going to a competitor.

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di scarpe
  2. Negozio di stivali
  3. Calzaturificio

Scritti dall'azienda

At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.


Informazioni di contatto

  • Kingston Retail Park, MK10 0BA, Milton Keynes, Buckinghamshire, Regno Unito

  • 01908282655

4,4

Eccellente

TrustScore 4.5 su 5

25 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 98% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

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Valutata 5 stelle su 5

Lovely service from Manager Gemma in…

Lovely service from Manager Gemma in Milton Keynes Kingston branch. Had an issue with the quality of one shoe we bought out toddler. She helped me to sort it out. Was very helpful and professional. Thank you very much.

16 settembre 2024
Non scritta su invito
Valutata 1 stelle su 5

Rude store manager and poor experience…

Rude store manager and poor experience after booking a fitting for school shoes.

27 agosto 2024
Logo di Clarks - Milton Kingston

Risposta di Clarks - Milton Kingston

Hi Grace, I am truly to read your review. This is not how we would expect your journey to go and it is not typical of our normal level of service. I can see that we have been in touch and this will be internally investigated. Our sincere apologies- Georgia

Valutata 5 stelle su 5

Patient with a 2 year old

Later than I wanted to be, so we had to wait a short while. New (to me) colouring station was a good distraction. Ahmad was very patient with the fractious and suspicious 2 year old and between us we got his feet measured and a pair of shoes fitted.

29 agosto 2024
Non scritta su invito
Valutata 5 stelle su 5

Vidhi went above and beyond!

I took my son to Clarks today to purchase new school shoes, we found a particular style we were after however after having his feet measured we noticed they didn't have his size. Vidhi was on hand to help us find some in the Men's section which were perfect, she also helped us with some insoles making the shoes a really great fit! I don't normally leave reviews however Vidhi brought out at least 4 different boxes and really seemed to care about helping us get the perfect pair of shoes! Thank you for a pleasant experience, Ryan!

29 agosto 2024
Non scritta su invito
Valutata 2 stelle su 5

Disappointing back to school fitting

Went for back to school fitting. They had very few shoes in bigger sizes.
The assistant was pleasant but couldn't tie shoe laces effectively!
Ended up going to a competitor.

11 agosto 2024
Logo di Clarks - Milton Kingston

Risposta di Clarks - Milton Kingston

Hi Julia, Thank you for taking the time to leave us a review. I'm sorry to learn that your experience on this occasion has been disappointing.

We will ensure this is fed back so we can improve services in the future and if you do need any further assistance, please get in touch using the link below:

https://www.clarks.com/en-gb/contact-us

All the best- Georgia

Valutata 5 stelle su 5

Took my son to get his school shoes

Took my son to get his school shoes, which is always difficult (he hates new shoes!).
Tani served us, and made the whole process very easy. Tani made sure the shoes my son picked were right for him, and made sure the size fitted perfectly.

21 agosto 2024
Non scritta su invito
Valutata 5 stelle su 5

Great service, thanks

After a short wait Tom served us, taking time to introduce himself to my son, being generally helpful and very friendly. He measured his feet and talked to my my son about what he was doing, they talked about space and guessed each others ages. He then helped us find the perfect school shoes which my son decided he needed to wear immediately, Tom gave him a high five as we left. He was a credit to your store, great service and a happy customer!

16 agosto 2024
Non scritta su invito
Valutata 5 stelle su 5

Well done Tom

A young man called called Tom greeted us very nice and polite - he was very knowledgeable with us today and met our very needs to fulfil our son's first pair of school shoes excellent service and amazing customer care

16 agosto 2024
Non scritta su invito
Valutata 5 stelle su 5

Caragh

Caragh, was really prompt, attentive and listened to our needs. She provided excellent customer service by providing a borough measuring service then checking and showing us the choice of products. We felt welcomed and valued. Thank you. We will be back.

15 agosto 2024
Non scritta su invito
Valutata 5 stelle su 5

A refreshingly calm experience

Lovely, friendly staff, especially a young chap called Tom. Didn't have to wait long. Clean, welcoming store. Thorough fitting and listened carefully to what requirements we had.
Would use again!

13 agosto 2024
Non scritta su invito
Valutata 5 stelle su 5

Exceptional service

Had an exceptional service at the Kingston branch in Milton Keynes which redefined my expectations of customer service. Tom was amazing and really patient with my 2 boys, he took the time to understand their needs and preferences. What stood out most was his attention to detail. He is an asset to the Kingston store.

8 agosto 2024
Non scritta su invito
Valutata 5 stelle su 5

First shoe shopping

We visited the store to get my little girls first shoes today and had an excellent experience. We were assisted by Hazel who was super helpful and great with my little one.

7 agosto 2024
Non scritta su invito
Valutata 5 stelle su 5

Will shop here again

James was fantastic in helping with first school shoes for our hyper 4 year old and very patient with our fussy 8 year old! Brilliant and helpful service all round. Will buy from this store again 🙂

5 agosto 2024
Non scritta su invito

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