214/215 High Street, LN2 1AA Lincoln, Lincolnshire, GB


Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 2 stelle su 5

I had a really bizarre experience at Clark’s today. The sales assistant was great with my daughter, but then claimed that Clark’s sizes are different to all other stores (which I can’t believe is re... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Ella in Lincoln City Centre was so helpful and patient with our daughter who struggles with the fit of most shoes / trainers. She took the time to look at numerous different types of shoes for us in o... Leggi di più

Valutata 5 stelle su 5

My friend and myself came in today to get school shoes for our 4 children. An extremely lovely lady called Millie headed straight over to us and found us a seat. She immediately began measuring feet a... Leggi di più

Valutata 5 stelle su 5

From entering the store ,we had a warm welcome. Sarah, who served us was excellent. Nothing was too much trouble and she went backwards and forwards to get us the right size shoe. She gave good advice... Leggi di più


Dettagli dell'azienda

  1. Negozio di scarpe
  2. Negozio di stivali
  3. Calzaturificio

Scritti dall'azienda

At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.


Informazioni di contatto

  • 214/215 High Street, LN2 1AA, Lincoln, Lincolnshire, Regno Unito

  • 01522512689

4,7

Eccellente

TrustScore 4.5 su 5

125 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 97% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Lisa is so helpful friendly and…

Lisa is so helpful friendly and professional love going into the store when she is on because not only doea she take her time with the customer to make sure everything is satifactory shes such a delight.
I daw her working at another shop and was genuinly wprried she had left clarks luckerly she hasnt because she reaily is a gem and a credit to clarks store. She makes the shopping experiance. So very happy with the service she provides and life she brings to the store.

25 febbraio 2025
Non scritta su invito
Valutata 5 stelle su 5

I was served by Lisa at the Lincoln…

I was served by Lisa at the Lincoln High Street store today. I've not left a review before but had to let you know that she couldn't have been more helpful. A great credit to you. And I'm delighted with my gorgeous shoes too! Thank you Clarks.

10 febbraio 2025
Non scritta su invito
Valutata 5 stelle su 5

What an absolutely amazing experience…

What an absolutely amazing experience we had with Kylah at the Lincoln store today. Both Kylah and her colleague (I'm so sorry I didn't get the name) ensured my little boy walked out the shop happily today in a beautiful pair of comfy shoes. Due to difficulties with his feet, we weren't confident we'd find anything suitable, and after some initial disappointment they helped him find something better than he could have imagined. We've actually managed to get him out of his wellies! I am so grateful for the time and effort spent with him and the cheerful and positive manner throughout the entire process.

25 gennaio 2025
Non scritta su invito
Valutata 1 stelle su 5

Poor service and incorrect show fitting…

Poor service and incorrect show fitting service. Everytime we have been measured here the kids have to go back because their feet are hurting! Wont be using clarks again

9 gennaio 2025
Non scritta su invito
Logo di Clarks - Lincoln

Risposta di Clarks - Lincoln

Hi Bhavika,

Thank you for sharing your experience in our Lincoln store. I was very sorry to read of your disappointment with our instore fitting service on this occasion.

We are keen to understand more about your visit to store as we are always looking for ways to improve the service we provide to our customers. Please contact our Customer Care Team, via the link below, quoting reference 694169.

https://www.clarks.com/en-gb/contact-us

Thank you for highlighting your experience on this occasion and we hope to hear from you soon - Grace

Valutata 5 stelle su 5

Lisa was lovely

Came to the Lincoln store for school shoes. Was severed by the lovely Lisa, she was attentive, smiley and friendly. Even at five o'clock in the evening. Thank you for a wonderful experience.

7 gennaio 2025
Non scritta su invito
Valutata 5 stelle su 5

Went into Lincoln Clarks where we were…

Went into Lincoln Clarks where we were greeted by all the staff. Toni then asked how she could help. She engaged beautifully with my autistic son and easily put him at ease. He had just come from the hospital and had wedges put between his toes which he was struggling with because of the sensory issue. Toni was patient, helpful and kind.

11 dicembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Lisa was excellent.

Took our little one for their first show fitting today. Lisa was amazing and gave such brilliant service and made the experience extra special, and took her time to explain everything.

17 dicembre 2024
Non scritta su invito
Valutata 3 stelle su 5

The box was damaged and in no delivery…

The box was damaged and in no delivery bag

29 novembre 2024
Logo di Clarks - Lincoln

Risposta di Clarks - Lincoln

Good Morning,

Thank you for leaving a review of your recent purchase and I'm truly sorry for the disappointing condition that your order arrived in.

I would like to assure you that I have since escalated this matter to our Customer Care Department and a member of the team will be in contact in due course to assist further.

Thank you again for sharing your experience and please accept my apologies for any inconvenience caused – Grace

Valutata 5 stelle su 5

Louise at Lincoln branch was so very…

Louise at Lincoln branch was so very patient with me trying all ways to.make the shoes I really wanted to try and fit comfortable
She even fastened my zips up several times adjusted the laces tried insoles
With allways a smile and and laughing
I in the end bought two pairs and protector spray
In the sake as well so this helped
Well done Louise a very lovely member of staff
Lorraine

21 novembre 2024
Non scritta su invito
Valutata 1 stelle su 5

Bought a pair of boots four weeks ago

Bought a pair of boots four weeks ago, have been trying to bed them in but they have been cutting into the front of my foot near the ankle bone. Went back to the store today 16 November to discuss the issue, spoke to an assistant who then called over the manager, I explained the problem I was having and was dismissed by the manager who said as the boots appear to have been worn outside there was nothing they could do. I explained that due to the pain and discomfort I was unable to wear the boots, so could they be classed as faulty, she explained that the boots were not faulty, I explained the discomfort and could there have been a design fault, the response I got was the shoes were not made for my feet, needless to say I am extremely disappointed and as I could not wear the boots left them in store with no attempt to rectify the situation by the manager. Sadly will not be returning to Clarke anytime soon, customer service is abysmal.

16 novembre 2024
Non scritta su invito
Logo di Clarks - Lincoln

Risposta di Clarks - Lincoln

Hi Julie,

Thank you for taking the time to leave us your review.

We are truly sorry to read of your experience in the Lincoln store. Please fill out our contact us form with the date, time, staff names/descriptions and your full complaint. This way we can investigate this further. 

https://www.clarks.com/en-gb/contact-us 

Kind regards- Becci

Valutata 5 stelle su 5

Alice is ace!

Served by Alice. She was very knowledgeable about the Clark’s product. She was also very friendly and worked very hard to get me the shoe I wanted. Thank you 👍

14 novembre 2024
Non scritta su invito
Valutata 5 stelle su 5

We took my daughter into the Lincoln…

We took my daughter into the Lincoln store today to get her first shoes and I’m so pleased with the service in there. Alice was super friendly and helpful and really helped me choosing her first shoes and knowing what to look out for as her feet grow. We will definitely be returning when we’re ready for her next ones! :) 5* service

9 novembre 2024
Non scritta su invito
Valutata 5 stelle su 5

I went to Clark’s in Lincoln…

I went to Clark’s in Lincoln because it’s a company I could trust to fit my grandson for his first pair of shoes.
I certainly wasn’t disappointed.
We were served by Toni who immediately put Archie at ease.
She was very thorough in the measuring of his feet and then the fitting of the shoes.
She has a lovely, friendly personality and is a real credit to the company.
Well done Toni and well done Clark’s.

7 novembre 2024
Non scritta su invito

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più