SU41-SU42 Highcross Shopping Centre, High Street, LE1 4FQ Leicester, Leicestershire, GB


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Valutata 5 stelle su 5

Very helpful and knowledgeable assistant, Nasima, helped me choose shoes that are comfortable and good for my feet. Good value too.

Valutata 5 stelle su 5

Nina at the Highcross store Leicester was fantastic she helped me chose a lovely pair of boots which actually fit as I have trouble with my legs .She didn’t give up eventually suggesting I tried lace... Leggi di più

Valutata 4 stelle su 5

Ujala the high cross branch was very helpful. I’ve not bought proper leather boots before, so was a big expense to me. However Ujala made me aware I could I order the doors in the coulour I preferred... Leggi di più

Valutata 5 stelle su 5

I took my return (boots that were too small) to the Clarks shop in High Cross Leicester and the assistant there was so friendly and helpful! The next size up wasn’t in stock and so she ordered my exch... Leggi di più


Dettagli dell'azienda

  1. Negozio di scarpe
  2. Negozio di stivali
  3. Calzaturificio

Scritti dall'azienda

At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.


Informazioni di contatto

  • SU41-SU42 Highcross Shopping Centre, High Street, LE1 4FQ, Leicester, Leicestershire, Regno Unito

  • 01164979570

4,8

Eccellente

TrustScore 5 su 5

86 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 98% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Kady was lovely and friendly

Kady was lovely and friendly, assisted me with finding the perfect heels for my graduation dress (dark purple dress)! The silver complemented it perfectly so thank you!

8 dicembre 2025
Non scritta su invito
Valutata 5 stelle su 5

The experience was awesome

The experience was awesome. I bought a lovely boot at Clarks store in Leicester and I am particularly impressed with the sale representative (Her name is Precious) that attended to me. She was highly professional, calm, knowledgeable about the business and friendly. She also went ahead to recommend the rain and stain protector cause I told her how I really wanted the shoe to last for longer. Happy that I can even use this for my other shoes as well.

22 novembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Good returns service

I took my return (boots that were too small) to the Clarks shop in High Cross Leicester and the assistant there was so friendly and helpful! The next size up wasn’t in stock and so she ordered my exchange to be delivered to home which is very convenient. I’m disappointed that Clarks’ shoes don’t seem to have a consistent fit anymore which makes it very difficult to order online. I’m not having much luck finding a pair to fit me…hopefully the ones on the way will be OK. The free exchange is a good service I must say.

11 ottobre 2025
Valutata 5 stelle su 5

Thank you Nasima. I had the pleasure of being served by…

I had the pleasure of being served by Nasima in the Leicester Town centre branch. Her approach was helpful and efficient. Her customer service was genuine and she also informed of the discount with my purchases. "Salt of the earth" type of service where nothing was too much. Thank you. 😊

19 settembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Lots of patience from staff

Lots of patience from staff
They helped us find solutions to any issues we had. Went the extra mile to help find the right sho and the right fit for multiple children

31 agosto 2025
Non scritta su invito
Valutata 5 stelle su 5

We visited Clark’s in Highcross…

We visited Clark’s in Highcross shopping centre today to get our little girls feet measured for the first time. Zaahidah helped us with this and was amazing. She was really kind and gentle with our little girl chatting away to her whilst measuring her feet. Thank you for making this a lovely first experience for us.

25 agosto 2025
Non scritta su invito
Valutata 1 stelle su 5

shocking service from Kshanika p ( RUDE…

shocking service from Kshanika p ( RUDE ) went into store on Saturday morning as are son is starting school went to get his feet measured was greeted with a grunt and that it but what top it over the edge was when measuring my 4 year old feet no interaction with him no smile or anything just dam right rude if you don't want to work there don't take it out on paying customer and children wont be returning shocking service

16 agosto 2025
Non scritta su invito
Logo di Clarks - Leicester

Risposta di Clarks - Leicester

Hi Chris,

Thank you for taking the time to leave a review of your recent experience in store and I am truly sorry that the service received did not meet the high standards we strive for.

I will ensure your feedback is shared with the store so that further coaching and support can be provided where necessary to avoid any future disappointment.

We are always looking for ways to improve the service we provide to our customers so thank you again for bringing this to our attention. I do hope that you will allow us the opportunity to show you that your experience is not typical of the service we offer and please accept my apologies again for the disappointment caused -Angela

Valutata 5 stelle su 5

We went and got our Grandsons feet…

We went and got our Grandsons feet measured ready for his first pair of walking shoes. Talisha the shop assistant was excellent. She explained how important first shoes are and was very knowledgable. Talisha engaged with our grandson very well. Our grandson walked out very happy and wearing his very first pair of shoes.

23 luglio 2025
Non scritta su invito
Valutata 5 stelle su 5

Great service from Naina

Great service from Naina, Leicester highcross store. I've been struggling to find a good pair of trainers and Naina was very helpful, offering a lot of advice and patience whilst I tried a number of different trainers before I found the right pair. Thank you

21 aprile 2025
Non scritta su invito
Valutata 5 stelle su 5

10/10.

Being a typical small c conservative English person, I almost never give top marks. Have to say though, the service received this evening could not have been better. Went in to look at the sale items and though the item i wanted was not in the sale Amani helped guide me through other great options and helped me use the qr code to still get a discount. Excellent throughout.

12 aprile 2025
Non scritta su invito

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