Unit 7, Fosse Park West, Grove Way, LE19 1HZ Leicester, Leicestershire, GB


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Valutata 5 stelle su 5

Kerry was very helpful, helped to measure my daughter's feet quickly and calmly. My daughter is and was very shy but she was more than happy to allow Kerry to measure her feet given how friendly she w... Leggi di più

Valutata 5 stelle su 5

So happy with my purchase and the service I received today. Talisha, who has great energy, helped me pick out some trainers as a multi purpose staple for my capsule wardrobe. Service wasn’t remotely p... Leggi di più

Valutata 5 stelle su 5

Talisha at Clarks was absolutely wonderful—patient, kind, and incredibly supportive throughout our visit. She took the time to explain everything clearly and made sure it was easy to understand, even... Leggi di più

Valutata 5 stelle su 5

I had such an amazing experience at Clarks thanks to Talisha. She was honestly out of this world! From the moment we walked in, she made both me and my mum feel so welcome and comfortable. Talisha w... Leggi di più


Dettagli dell'azienda

  1. Negozio di scarpe
  2. Negozio di stivali
  3. Calzaturificio

Scritti dall'azienda

At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.


Informazioni di contatto

  • Unit 7, Fosse Park West, Grove Way, LE19 1HZ, Leicester, Leicestershire, Regno Unito

  • 01162895603

4,9

Eccellente

TrustScore 5 su 5

301 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Ha risposto al 98% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Fosse Park Leicester

I came to the Fosse Park, Leicester store and was greeted and helped by Jas. She was quick and efficient with measuring my son’s feet. She brought out all the shoes available in his size. We found the perfect shoes straight away. She was very helpful and the whole experience was great for getting my son’s first pair of shoes. Thank you Jas :)

13 gennaio 2026
Non scritta su invito
Valutata 4 stelle su 5

Finally a brilliant kids shoe fitter!

The children's shoe fitter Talisha was the first competent fitter we have had in so long. My six year old son has a high instep and always requires H fitting shoes due to this. Every time he is measured we are told he is a G fitting, although we have explained about his instep. We then have to go through the suggested motions of trying on a number of shoes that don't fit before the the shop assistant realises that he does in fact need a H fitting shoe. Not with Talisha! Without saying a word she measured him and stated he was a H fitting from the get go. 15mins and two pairs of shoes later we were out the door. It was so stress free compared to all our previous visits and a relief to finally feel confidant in the fitter. Talisha knew the exact styles that would be best and even found us a pair in the sale. If we were able to shop elsewhere for wide fitting shoes for children we would. Clarks are no longer as well made and we have often had to replace the shoes before they have out grown them. The velcro straps that go over, most often are not long enough with being a wide fit and leave such a gap that everything sticks in the material and they end up not working. Thank you Talisha for restoring some confidence. 😃

8 gennaio 2026
Non scritta su invito
Valutata 5 stelle su 5

Excellent Customer Service

We needed a new pair of school shoes for our daughter (6). Despite the shop being quite busy, we didn’t have to wait long for an assistant to become available (Kerry). She measured our daughter’s feet and helped us/her choose the right pair for her feet. Our daughter had with her a doll in a toy pushchair and Kerry showed interest in the doll, and engaged with our daughter while she explained that the doll might need some shoes to (fortunately for our bank balance, it didn’t!). This was customer service at its best and, now that our local Clarks has closed down (Market Harborough, where the staff were similarly excellent), I’m sure we’ll be back. Thank you, Kerry!

5 gennaio 2026
Non scritta su invito
Valutata 1 stelle su 5

Abysmal Rude Staff

Visited Fosse Park branch. Useless staff, were not busy, couldn’t be bothered. Went in for toddler shoes. Rude, not bothered. Didn’t have any of the items on display in multiple sizes. The standard response is you can order them online. But that’s why I came in-store to try on the shoes on the kid.

18 dicembre 2025
Non scritta su invito
Logo di Clarks - Fosse Park

Risposta di Clarks - Fosse Park

Hi Harpreet Singh, 

Thank you for taking the time to leave a review of your recent experience in store and I am truly sorry that the service received did not meet the high standards we strive for.

I will ensure your feedback is shared with the store so that further coaching and support can be provided where necessary to avoid any future disappointment.

We are always looking for ways to improve the service we provide to our customers so thank you again for bringing this to our attention. I do hope that you will allow us the opportunity to show you that your experience is not typical of the service we offer and please accept my apologies again for the disappointment caused -

Valutata 5 stelle su 5

Great customer service

Sophie, was brilliant at fosse park yesterday, we had a problem with a pair of shoes and all was rectified easily and smoothly. Thanks you Sophie and Clarks

25 novembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Super helpful

Talisha was fab in the fosse park Leicester store, lovely and super helpful. My daughter some how managed to destroy her Clarks school shoes and she recommended a certain type of material to stop scuffs.

25 novembre 2025
Non scritta su invito

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