42 The Parade, Magnolia Centre, EX8 1RW Exmouth, Devon, GB


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Valutata 5 stelle su 5

Natasha was extremely helpful in measuring feet, picking out shoes and trying them on with our 6 year old. She made him feel very comfortable and he was very happy with his new shoes and the colouring... Leggi di più

Valutata 5 stelle su 5

Chantelle went far above and beyond her duty, giving concise, useful advice that I would never have considered myself, as well as displaying endless patience with my constant back and forth testi... Leggi di più

Valutata 5 stelle su 5

We had great service from Daisy in the Exmouth store for our daughter BTS shoes. She was very mindful of our daughter’s needs and was obliging with alternative sizes and styles even though stock was... Leggi di più

Valutata 5 stelle su 5

Camila Exmouth store was great with my little girl. Very patient and kind and kept going until we found the perfect fit. This was our second attempt at buying school shoes, as a few weeks earlier I... Leggi di più


Dettagli dell'azienda

  1. Negozio di scarpe
  2. Negozio di stivali
  3. Calzaturificio

Scritti dall'azienda

At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.


Informazioni di contatto

  • 42 The Parade, Magnolia Centre, EX8 1RW, Exmouth, Devon, Regno Unito

  • 01395277298

4,5

Eccellente

TrustScore 4.5 su 5

37 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 97% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

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Valutata 5 stelle su 5

Super customer service.

Exmouth store.
We’ve just had a shoe fitting for new schools shoes. As usual Olita gave excellent advice and she is always really friendly and polite.
We always have a good experience at the Exmouth store.
R Black.

2 settembre 2024
Non scritta su invito
Valutata 5 stelle su 5

a wonderful retail experience

My husband and I visited the Exmouth store on a busy bank holiday weekend hoping to have our 10 month old fitted for her first pair of shoes.
Although we didn’t have an appointment, we were soon welcomed by Vicky who assured us it was no problem and of course she could help! We honestly received such great customer service and will definitely be back for our daughter’s next pair of shoes. What a refreshing retail experience, thanks again Vicky for your help.

26 agosto 2024
Non scritta su invito
Valutata 5 stelle su 5

Fantastic customer service

Visited for a size check for my 2 kids - they were tired and grumpy after a full day at the beach but Natasha completely won them over and had them smiling and doing exactly what was needed to have the size check. Despite my son’s very wide and mismatched feet we ended up coming out with a very well fitting new pair of trainers with the help of an insole. Thank you!

20 agosto 2024
Non scritta su invito
Valutata 5 stelle su 5

Great service with knowledgeable staff

I went to the Clark’s shoe shop in Exmouth to buy my grandson some new school shoes.
We were greeted by Olita with a big smile. She measured his feet and put him at ease with her kindness and humour. Once we knew his size she explained the range of suitable shoes. He tried several pairs of shoes until he got the perfect pair with a dinosaur design on them. Olita explained how the size guarantee scheme works and we left knowing that he had shoes that not only looked good but good for his growing feet as well!

21 agosto 2024
Non scritta su invito
Valutata 5 stelle su 5

First school shoes - great experience

We visited Clarks in Exmouth today where Scar helped us choose first school shoes for my little one, she was kind, caring and conscientious. Thanks for making our first experience of “proper” shoe shopping a positive one.

19 agosto 2024
Non scritta su invito
Valutata 5 stelle su 5

Kind and caring team

We were buying my daughter’s first pair of school shoes and Charlotte really understood what an event it was and helped make it a lovely experience. My daughter felt so special, and I was reassured of the pair being a great fit and how best to make them last. Thank you Charlotte!

10 agosto 2024
Non scritta su invito
Valutata 5 stelle su 5

Had a lovely experience at Clark’s…

Had a lovely experience at Clark’s Exmouth with Chantelle this morning. I didn’t expect it to be so chaotic shoe shopping with a 1 and 3 year old wrecking the shoe display but she was incredibly kind and understanding and swiftly measured my little lads feet and got us on our way. The other lady working this morning whos name I don’t know was equally as lovely doing colouring with my toddler to ease the chaos, thanks ladies we will be back!

12 agosto 2024
Non scritta su invito
Valutata 1 stelle su 5

Disappointed by service

I went in to have my 3 year old granddaughter measured, a young lady asked if we would mind a trainee have a go, which is ok except senior staff member measured first, then junior then checked again having established size they went to find shoes, unfortunately my granddaughter didn’t then like them so I asked if they had others? They disappeared together and when they reappeared they seemed to be serving someone else, I left it a couple of minutes before asking if they had any luck it appeared not. The choice it appears is very limited and evenif they had anything at another store, which wasn’t offered I wouldn’t go back

9 luglio 2024
Non scritta su invito
Logo di Clarks - Exmouth

Risposta di Clarks - Exmouth

Hi Elsa,

Thank you for taking the time to provide us with your feedback and I am sorry to hear of your disappointment with your recent store visit.

Our stores can only hold stock of a single pair of each size, fit and color in any style at one time. Unfortunately, the particular size or color may have sold out earlier in the day. I apologise for any disappointment this may have caused.

Rest assured, I will pass your feedback on to our Store Operations Team and the Store Manager to take into consideration.

All the best - Megan W.

Valutata 5 stelle su 5

I can’t rank Vicky in Exmouth Clark’s…

I can’t rank Vicky in Exmouth Clark’s highly enough. She was the epitome of patience with myself and the two boys. Nothing was too much trouble. I felt confident that she measured properly and fitted the shoes well. Very pleased with the shoes we bought. Highly recommend. Thank you .

29 maggio 2024
Non scritta su invito
Valutata 5 stelle su 5

The manager at Clark’s (Olita) in…

The manager at Clark’s (Olita) in Exmouth is so lovely. She goes above and beyond to help. She is brilliant with our son and understanding what we need. Thank you for your help today! You always provide the best welcome.

12 maggio 2024
Non scritta su invito
Valutata 5 stelle su 5

We were assisted by Rosa in the Exmouth…

We were assisted by Rosa in the Exmouth store, who I believe was a new member of staff. She was very helpful and had a lovely nature with my daughter (18 months). All her measuring was checked by a more senior colleague, and all matched - which was great to have reassurance the sizes were correct. Helped me order a pair online which weren't available in store. Very good service!

26 aprile 2024
Non scritta su invito
Valutata 5 stelle su 5

Lovely customer service

Chantelle from the Exmouth branch, was really helpful, attentive and knowledgeable when serving, my daughter and I. Nothing was too much trouble, even with my daughter doing laps of the shop at 100mph. We will definitely be visiting again.

13 aprile 2024
Non scritta su invito

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