St Davids Centre, 64/66 Queen St, CF10 2GQ Cardiff, Cardiff, GB


Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Ash in Cardiff provided great service. I have a particular issue with bursitis in both heels and Ash helped me to find what i hope to be a great pair of shoes to alleviate my particular issue.

Valutata 5 stelle su 5

Caitlin was amazing with my 5 year old, helping him choose the right size shoes for school, she very patient, kind and entertaining and he is very excited about his new ones. Thankyou so much.

Valutata 5 stelle su 5

An excellent service from Clarks at St David’s, Ash was very helpful and charming a credit to Clarks. Ash was a model employee with excellent customer service nothing was too much trouble.

Valutata 4 stelle su 5

Considering this was peak school shoe buying season we were seen swiftly for measurements and the style of shoes we were after arrived quickly to try on. Hafsa was super friendly and knew what shoe we... Leggi di più


Dettagli dell'azienda

  1. Negozio di scarpe
  2. Negozio di stivali
  3. Calzaturificio

Scritti dall'azienda

At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.


Informazioni di contatto

  • St Davids Centre, 64/66 Queen St, CF10 2GQ, Cardiff, Cardiff, Regno Unito

  • 02920390619

4,9

Eccellente

TrustScore 5 su 5

167 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 98% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Clarks Shoes Cardiff

I had the need to return a pair of shoes to the St. David’s centre store Cardiff with a small fault that made them unusable, they were in fact a little over a year old with limited use and no wear on either the uppers or sole.
I was dealt with by the duty manager Jack and his team, they were understanding, polite and professional at all times. Although they didn’t have a direct replacement available in store, they ordered a new pair to be delivered to my home address arriving within 72 hours which included a weekend.
Thank you for your help and keep up the good work, I will certainly return to this store when the need for new shoe’s arises. A very happy customer.

21 marzo 2025
Non scritta su invito
Valutata 5 stelle su 5

Quick and easy visit to the Cardiff…

Quick and easy visit to the Cardiff store. Lydia was very helpful in explaining the difference in the children shoes size with F and G. Ordering for a size out of stock was also made quick and easy. Thank you Lydia :)

23 marzo 2025
Non scritta su invito
Valutata 5 stelle su 5

Thank you

Many thanks to Ash in Cardiff - efficient and friendly even at the very end of the day - love my new shoes!

8 marzo 2025
Non scritta su invito
Valutata 5 stelle su 5

We popped in to get some work shoes for…

We popped in to get some work shoes for my husband and the service we received was wonderful. We already knew what we wanted but had some issues with sizing, Ash suggested a wider shoe which was the perfect fit. Ash was super informative, efficient and helpful, we were also recommended some wax to help keep the shoes moisturised & in good condition.

28 febbraio 2025
Non scritta su invito
Valutata 5 stelle su 5

New school shoes

Needed new school shoes for both children. Ash served us and was great, really thorough and friendly. Measured kids feet first and went through options for sizes needed.

2 marzo 2025
Non scritta su invito
Valutata 5 stelle su 5

Great customer service

As soon as we entered the store we were greeted by Ash, who was polite and professional. We looked at various shoes and Ash was was giving advice and helping when needed.
When paying We were shown types of Polish for the shoes which we purchased and even came away with insoles.
We will be back again because the customer service was fantastic. There was no rushing us, Ash had given us all the time we needed and was helpful with every aspect.

22 febbraio 2025
Non scritta su invito
Valutata 5 stelle su 5

Went in for my little ones first shoe…

Went in for my little ones first shoe fitting. Ash was so helpful, talked us through what we needed to know, measured her feet without fuss and keeping her nice calm. Really great experience for a milestone moment as parents!

14 febbraio 2025
Non scritta su invito
Valutata 5 stelle su 5

Rachel was very helpful and attentive

Rachel was very helpful and attentive, I honestly could thank her more for helping us get my daughter’s first pair of shoes. She was amazing! We can’t wait to go back in 6weeks for her next pair 🥰

20 gennaio 2025
Non scritta su invito
Valutata 1 stelle su 5

By showing that you have received the…

By showing that you have received the shoes back for a refund. Returned to the shop 3 days ago and no email received.

23 novembre 2024
Logo di Clarks - Cardiff

Risposta di Clarks - Cardiff

Hi Carol, thank you for taking the time to leave a review.

We kindly ask to allow up to 14 days for the warehouse to receive and process your return. You will receive an email with the details once the refund is processed.

Our sincere apologies for any disappointment caused- Georgia

Valutata 5 stelle su 5

Helpful, friendly and accommodating staff

Booked an appointment to get my son's feet measured for his first pair of shoes. We were running late and called up and the staff were happy to accommodate us a bit later. Donna took the measurements and helped us pick out shoes. She was lovely and really great with our son!

24 novembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Really positive experience in Clarks in…

Really positive experience in Clarks in Cardiff Central. The customer service received from Brandon was excellent; fast and efficient and also helped me overcome an issue at the till with my BLC discount. Much appreciated!

16 novembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Excellent service in the Cardiff store

Excellent service in the Cardiff St David’s store. I went in recently to get my son his first pair of shoes and had a grear experience. We were served by Rachel who was so lovely, kind and patient with my little boy. Thank you and we will be returning.

24 ottobre 2024
Non scritta su invito
Valutata 5 stelle su 5

Thank you Ash

Was helped by Ash in the Cardiff store on 03 November. Ash was very patient and helpful and would recommed the store based on my positive experience

3 novembre 2024
Non scritta su invito

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più