Unit 3A Cameron Toll Shopping Centre, EH16 5PB Edinburgh, Lothian, GB


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Valutata 5 stelle su 5

Great customer service 1 year old child that usually likes to run around and not stay still. Staff member Ellie was brilliant with her, measuring her feet and sorting the right shoes/trainers we neede... Leggi di più

Valutata 5 stelle su 5

Clarks at Cameron Toll opened up early for us as my son has autism and a learning disability. The staff were friendly, accommodating and speedy! Would highly recommend.

Valutata 5 stelle su 5

Sarah, a sales rep, was really helpful despite that I hate Clarks, prices and shoes (but my daughter needed a pair urgently). Lesson, a sales rep CAN made the difference and they should be compensated... Leggi di più

Valutata 5 stelle su 5

Nicola was so good and lovely and helpful and as a parent I am extremely happy. I will definitely come to this store again and I would encourage anyone reading this review to come to Clarks Cameron T... Leggi di più


Dettagli dell'azienda

  1. Negozio di scarpe
  2. Negozio di stivali
  3. Calzaturificio

Scritti dall'azienda

At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.


Informazioni di contatto

  • Unit 3A Cameron Toll Shopping Centre, EH16 5PB, Edinburgh, Lothian, Regno Unito

  • 01316649111

3,5

Nella media

TrustScore 3.5 su 5

17 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 98% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Disappointed

I reluctantly purchased two pair of cavasneskers for mt two year old grandson 7days ago.

In the past Clarks sold great shoes
Seems materials veing used now is cheap.

My grandson's new shoes have been worn for less than four days. The Tounge is pulling down causing his foot to slip out of shoe. Extremely disappointed
But not surprised.

30 aprile 2026
Non scritta su invito
Logo di Clarks - Cameron Toll

Risposta di Clarks - Cameron Toll

Hi Frances,

Thank you for taking the time to share your feedback, and we’re very sorry to hear about your disappointment with your recent purchase.

Please use the link below to contact our team with your order no. and images who would be happy to assist you further.

https://www.clarks.com/en-us/contact-us

We hope to hear from you again soon – Stefanie

Valutata 5 stelle su 5

Great customer service 1 year old child…

Great customer service 1 year old child that usually likes to run around and not stay still. Staff member Ellie was brilliant with her, measuring her feet and sorting the right shoes/trainers we needed.

25 gennaio 2025
Non scritta su invito
Valutata 1 stelle su 5

Forget this Non Clarks Store

Sadly our last visit to this store 3 weeks ago left us shocked again...this is no longer a Clarks store, but an affiliated outlet. Very poor children awareness, and I'll never go there again. 15/10/25

What an amazing turn around in 6 months. As foster carers we have spent many £100 in Clarks , Cameron Toll in Edinburgh, and our last visit after Christmas left us appalled. Today visit was delightful. Service and attention second to none. Special offers of secluded shopping for children with special needs, and they also accept the Blue Light discount card.

16 novembre 2024
Non scritta su invito
Logo di Clarks - Cameron Toll

Risposta di Clarks - Cameron Toll

Hi Jamie,

Thank you for taking the time to leave a review of your recent experience in store and I am truly sorry that the service received did not meet the high standards we strive for.

I will ensure your feedback is shared with the store so that further coaching and support can be provided where necessary to avoid any future disappointment.

We are always looking for ways to improve the service we provide to our customers so thank you again for bringing this to our attention. I do hope that you will allow us the opportunity to show you that your experience is not typical of the service we offer and please accept my apologies again for the disappointment caused -

Valutata 5 stelle su 5

Really helpful and friendly staff

Really helpful and friendly staff. The team really looked after my 4 year old and made him very happy, he usually hates getting his feet measured so this was a relief and really appreciated. See you again.

24 ottobre 2024
Non scritta su invito
Valutata 5 stelle su 5

A fantastic sales rep in the wrong shop

Sarah, a sales rep, was really helpful despite that I hate Clarks, prices and shoes (but my daughter needed a pair urgently). Lesson, a sales rep CAN made the difference and they should be compensated for that.

21 settembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Happy shopping

Lucas on Cameron Toll at Edinburgh was very friendly, helpfull kind and competent store assistant. Thank you for your service.

Beti

10 settembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Nicola was so good and lovely and…

Nicola was so good and lovely and helpful and as a parent I am extremely happy. I will definitely come to this store again and I would encourage anyone reading this review to come to Clarks Cameron Toll!
Thank you for all the help :)

10 agosto 2024
Non scritta su invito
Valutata 5 stelle su 5

Great personal service!

Great personal service!
Lovely staff. Walking Edinburgh and my feet were hurting. I came here and got a great pair of Clark's walking shoes and saw the purse I have been looking for for a few years. Thank you Nicola!

5 agosto 2024
Non scritta su invito
Valutata 5 stelle su 5

Mhairi

Mhairi - she’s absolutely amazing! Had the patience of a saint and truly made the experience so amazing and stress free! Thank you so much for all your hard work!

27 luglio 2024
Non scritta su invito

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