13 Petty Cury, CB2 3NE Cambridge, Cambridgeshire, GB


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Valutata 5 stelle su 5

The staff in the Cambridge Store were brilliant and in particular, Ronia, who we believe is their youngest member of staff. She was so professional, polite and helpful when measuring and finding shoes... Leggi di più

Valutata 5 stelle su 5

We were served by Becca at the Cambridge store on a very busy Tuesday afternoon in the summer hols full of frantic parents buying school shoes. Becca was efficient and helpful and thanks to her and t... Leggi di più

Valutata 5 stelle su 5

Attended Clark's Cambridge store at the end of August to buy new school shoes for my daughter. We were quickly helped by Rose who was very professional and took time to ask my daughter about here pref... Leggi di più

Valutata 5 stelle su 5

Went to the Cambridge store today to buy my children’s school shoes. It was extremely busy but very well managed. We were issued a ticket as soon as we arrived and served by Sophie within minutes. So... Leggi di più


Dettagli dell'azienda

  1. Negozio di scarpe
  2. Negozio di stivali
  3. Calzaturificio

Scritti dall'azienda

At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.


Informazioni di contatto

  • 13 Petty Cury, CB2 3NE, Cambridge, Cambridgeshire, Regno Unito

  • 01223368486

4,6

Eccellente

TrustScore 4.5 su 5

129 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 98% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

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Valutata 5 stelle su 5

Fantastic experience at Clarks Cambridge!

We had a fantastic experience at Clarks Cambridge in the children section. Our retail assistant, Maysie, was very knowledgeable and suggested the products that perfectly suited our needs. Maysie was lovely and patient with the children. We will definitely come back to buy in store.

16 agosto 2025
Non scritta su invito
Valutata 4 stelle su 5

Great service

I had a great experience here today. Parham was really patient, kind and helpful helping me choose shoes for my daughter. He made everything so easy and didn’t rush us at all! The service was great. Overall great experience and great customer service from your staff. Thank you.

15 agosto 2025
Non scritta su invito
Valutata 5 stelle su 5

Fantastic service for our visually impaired toddler

Cambridge store 2nd August. Served by Aalok & Chloe. Fabulous service for our visually impaired child. He's 18 months old. He sees better in red and black. So Aalok and Chloe really took their time to try and find red or black shoes. Even showed online shoes we could order in if not in store. They really cared not just about fitting our sons shoes but took he's needs on to get the best colour match for his eyes. I highly recommend this store and staff. Thank you.

2 agosto 2025
Non scritta su invito
Valutata 4 stelle su 5

The Cambridge store’s walking shoes

The Cambridge store, where Rona assisted us for a pair of walking shoes, was an overall good experience. Rona was knowledgeable, communicative and efficient, not pushy. She proposed us a care kit, which for us was the right choice at the right moment. She also responded positively to our linguistic question. We think she’s a great asset to the store.

8 agosto 2025
Non scritta su invito
Valutata 5 stelle su 5

Great experience purchasing back-to-school shoes

Great experience purchasing back-to-school shoes for both of my daughters. The Cambridge store was busy, but we were seen very quickly and both daughters picked a pair of shoes with the kind and attentive help of Sophie! Thank you!

30 luglio 2025
Non scritta su invito
Valutata 5 stelle su 5

Patient and helpful

Bought school shoes for my daughter yesterday in the Clarks in Cambridge. Rose, the assistant, was apparently new but did a good job of helping very patiently with the many different styles and varieties we tried due to my daughter's awkward feet size/shape. I like that they have a tablet they can use to send out to the stock room for the various sizes.

Clark's isn't the cheapest, but for something as important yet tricky as children's feet, they have the breadth of sizes/widths that you just can't get elsewhere and I value my children's feet too much to go anywhere else!

28 luglio 2025
Non scritta su invito
Valutata 4 stelle su 5

Rishel at Cambridge Clarks store was…

Rishel at Cambridge Clarks store was fantastic. Despite the children's section of the store being very full, she remained calm and managed us all very well. She gave good advice and my children are happy with their new trainers.

24 luglio 2025
Non scritta su invito
Valutata 5 stelle su 5

Absolutely fantastic service from the Cambridge store

We had our daughter’s feet measured on thurday ready for school at the Cambridge Clark’s branch.
We were extremely well looked after by the most amazing assistant called Abin
I could not speak highly enough of our experience with Abin,he went above and beyond to get everything right for my very fussy 7 year old. I think in the end he got every style of shoe in a wide width. He was so extremely patient and fantastic with her.
We always get our kids shoes from Clark’s and although it’s always a great experience,I have to say that Abin went that little extra and I really hope he will be there in the future.
He insisted on my daughter trying other sizes in different styles and was just fantastic and made me feel so relaxed about my daughter trying so many diffent pairs on.
So a massive thank you to you Abin if you get to read this. You are an incredible human being.

24 luglio 2025
Non scritta su invito
Valutata 5 stelle su 5

Mahak - the best shop assistant ever.

I have a child with awkward shape feet who hates shoe shopping. Mahak in the Cambridge store was so kind and friendly and nothing was a bother. Every time she went off to find yet another pair of shoes, including in neighbouring sizes, similar styles when one was available, etc, my child was saying “she’s so lovely”. Absolute 5* service - and we even found a pair of shoes to fit. Child’s quote: “The best assistant you could ever have - she should be a teacher, she is so kind”

9 giugno 2025
Non scritta su invito
Valutata 5 stelle su 5

Excellent service

I visited Clarkes in Cambridge yesterday, and as usual I received Excellent service. I would like to say a special thank you to Rona, who looked after me. She also alerted me to other products that would protect my trainers, and make them look like new for longer, so thanks Rona. I always recommend family and friends to Clarks, as they are very good quality.

31 maggio 2025
Non scritta su invito
Valutata 1 stelle su 5

Very poor service

I went to the shop on Friday, about 15mins before closing. I asked the lady who was there for 3 pairs of shoes in my size. Shop was completely empty apart from one person who walked in after I asked for my shoes. I waited for good 5 minutes if not more (while the lady was chatting to the other customer) before lathe lady came back to me and told me that it’s too close to closing time and they won’t be bringing shoes to me anymore. No one said anything when we first walked in or when I asked for different size shoes. Very poor service, worst I’ve seen at Clark’s for sure

23 maggio 2025
Non scritta su invito
Logo di Clarks - Cambridge

Risposta di Clarks - Cambridge

Hi August,

Thank you for taking the time to leave a review of your recent experience in store and I am truly sorry that the service received did not meet the high standards we strive for.

I will ensure your feedback is shared with the store so that further coaching and support can be provided where necessary to avoid any future disappointment.

We are always looking for ways to improve the service we provide to our customers so thank you again for bringing this to our attention. I do hope that you will allow us the opportunity to show you that your experience is not typical of the service we offer and please accept my apologies again for the disappointment caused –

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