107/109 High Street, BR1 1JQ Bromley, London, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

We went to Clarks Bromley to get our 1 year old some shoes since he started walking. We were approached by Ché and he couldn’t have been more helpful and forth coming with information.

Valutata 5 stelle su 5

Muna was really thorough and had a lovely approach with my two children during our booked feet measuring and school shoe fitting appointment. She spoke directly to my son and treated him in such a lov... Leggi di più

Valutata 5 stelle su 5

Absolutely outstanding service by Antonella. She was patient with my teenage son who was being a classic teenager!Her help and advice guided us to a great fit with an insole. We tried several styles... Leggi di più

Valutata 5 stelle su 5

Great service at the Bromley store on a very busy Sunday afternoon - the day before school starts, had both my children feet measured by the lovely and helpful Melvin who accommodated my 9 year old A... Leggi di più


Dettagli dell'azienda

  1. Negozio di scarpe
  2. Negozio di stivali
  3. Calzaturificio

Scritti dall'azienda

At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.


Informazioni di contatto

  • 107/109 High Street, BR1 1JQ, Bromley, London, Regno Unito

  • 02084603937

4,5

Eccellente

TrustScore 4.5 su 5

49 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 98% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Excellent Service - Mounira Nouni

I visited your Bromley store for the first a few weeks ago to find some long boots. The sales assistant that looked after me was excellent, I felt valued, important and seen. I visited every store that sold long boots in Bromley and the service at your store was by far, the best. Other stores either ignored me or made me feel everything was just too much trouble. The difference in service levels was very apparent, I went back to the store and asked for the ladies name as she was absolutely fantastic! Her name was Mounira Nouni and she is a credit to your store

21 gennaio 2026
Non scritta su invito
Valutata 3 stelle su 5

Shoes were returned

Shoes were returned as they came up big

16 ottobre 2025
Logo di Clarks - Bromley

Risposta di Clarks - Bromley

Hi

Thank you for taking the time to leave us a review and I’m sorry that your purchase wasn’t quite right on this occasion.

We try to be as consistent as possible with our sizing and all styles are fit tested as part of our product development process. Styles may fit differently due to differences in design and customers may need to select a bigger or smaller size to find the most suitable fit. If you get the opportunity, we’d recommend visiting a Clarks store locally where you can try a variety of different sizes and styles to find a pair that are comfortable.

Thank you again for leaving us a review and I do hope that you are able to find a suitable alternative from our current range -

Valutata 2 stelle su 5

Very little choice

Not much choice of school shoes (boys 12 & 16, girl 9). Staff too laid back to even suggest looking online.

15 settembre 2025
Logo di Clarks - Bromley

Risposta di Clarks - Bromley

Hi Gillian,

Thank you for taking the time to leave us a review and I’m sorry that your purchase wasn’t quite right on this occasion.

We try to be as consistent as possible with our sizing and all styles are fit tested as part of our product development process. Styles may fit differently due to differences in design and customers may need to select a bigger or smaller size to find the most suitable fit. If you get the opportunity, we’d recommend visiting a Clarks store locally where you can try a variety of different sizes and styles to find a pair that are comfortable.

Thank you again for leaving us a review and I do hope that you are able to find a suitable alternative from our current range - Zubeida

Valutata 5 stelle su 5

Great service at the Bromley store on a…

Great service at the Bromley store on a very busy Sunday afternoon - the day before school starts, had both my children feet measured by the lovely and helpful Melvin who accommodated my 9 year old ADHD daughter’s multiple requests for a different style of shoe.
Would visit again and so glad for having a physical store and great customer service. Thank you Clarks!

31 agosto 2025
Non scritta su invito
Valutata 5 stelle su 5

Muna is a superb Clarks employee!

Muna was really thorough and had a lovely approach with my two children during our booked feet measuring and school shoe fitting appointment. She spoke directly to my son and treated him in such a lovely way, showing that she understood the decision on the comfort and fit of the shoes was down to him and not the parent! She put us all at ease and was really kind.

22 agosto 2025
Non scritta su invito
Valutata 5 stelle su 5

Always love Clark shoes because of…

Always love Clark shoes because of their quality, durability and comfort.
Though expensive but you will always get value for your money.
However, the experience online with the system appears not to be great, most especially if you have a discount code and applying at checkout proved abortive and frustrating. I had to go to the shop to sort this out and without any problems. I experienced a good customer service.

12 agosto 2025
Valutata 5 stelle su 5

Excellent customer service at Clarks Bromley

We visited the Bromley store with our brother - who has learning difficulties on the 11th October and were promptly assisted by Emma S. She was extremely patient with him, particularly as verbal communication is difficult for him. She provided excellent advice and recommendations. We are very happy with the shoe purchased.

11 ottobre 2024
Non scritta su invito
Valutata 1 stelle su 5

Gift Voucher

Sourced a pair of boots I wanted and they cost £112 a slight reduction due to Black Friday reduction. Went into store and they had my size. I had a Love2Shop voucher which can be used in Clarks. I tried to use the gift voucher but it would not scan. It had a £100 on it. The lady in shop said it was a paper not plastic card and their readers did not read paper cards. Went a few shops down the road and bought similar boots which happened to be far cheaper in Marks and Spencer and the gift card scanned no problems. Wont be shopping in Clarks again. Be warned your gift voucher may well not work in Clarks. No apology nothing just a feeble excuse about their card readers.

25 novembre 2024
Non scritta su invito
Logo di Clarks - Bromley

Risposta di Clarks - Bromley

Hello Karen,

Thank you for your review. I was sorry to hear of your disappointment when trying to redeem your Love2Shop voucher.

So that we can assist further, may I kindly ask that you contact us via https://www.clarks.com/en-gb/contact-us and quote ticket number 629886. Please also include the date and approximate time that you visited our Bromley store. 

We look forward to hearing from you again soon.

Many thanks - Candice

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