We popped in last Saturday to the Altrincham branch to look for some ballet style pumps. Gemma was so helpful and professional without being pushy. Nothing was too much trouble for her and she totally... Leggi di più
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Excellent service and products, purchased a great pair of smart black trainers which were really comfortable. Aylott was very helpful and recommended them to me, will be back for sure!
Altrincham store. Anna was incredibly helpful and patient with fitting 3 kids for school shoes. Only giving 4 stars because they didn't have any decent shoes for one kid (awkward sized feet) but the s... Leggi di più
I received great service from Eve at Clark’s Altrincham! She measured and fitted school shoes for my two little ones and was so patient. So much appreciated her calmness and great product knowledge. K... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
Informazioni di contatto
49 George Street, WA14 1RJ, Altrincham, Greater Manchester, Regno Unito
- 01619282308
4,2
Molto buono
14 recensioni
Ha risposto al 98% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Nice product helpful staff.
Bit annoyed that I ordered one day and the following day the item was reduced. I re-ordered at the cheaper price and returned the first item I paid full price for.
Not their fault and the staff were help in store.
17 novembre 2025
Excellent service and products
Excellent service and products, purchased a great pair of smart black trainers which were really comfortable. Aylott was very helpful and recommended them to me, will be back for sure!
9 agosto 2025
Non scritta su invito
Klarna order&return to be paid for.
I have no issues with the quality but
my 3 star review is for the return charge of 2.95 gbp.
I have placed my order using klarna with store delivery as an option.
When I came to store to return 1 out of 3 items, I was told it cannot be accepted in store - it has to be sent via post due internal policies and procedures and Its 2.95 on top to post.
25 giugno 2025
Risposta di Clarks - Altrincham
Hi Jevgenij Peliovin,
Thank you for taking the time to leave us a review and I am very sorry to read of your experience on this occasion.
I have investigated your order and emailed you today with a resolution. Please allow up to 2 hours for this email to reach your inbox and check your junk or spam folders in case it has redirected there.
Thank you for highlighting your experience and allowing us the opportunity to assist you further. Please accept my apologies for any disappointment caused - Zubeida
Easy process ordering online ,great product
Easy process ordering online ,great product at a good price. Over the last 20 years I have worn only shoes bought from Clark’s and have always been delighted with my purchases.Bernard Whelan
19 giugno 2025
Lovely customer service at the branch…
Lovely customer service at the branch in Altrincham today, well recommended! The ladies were really helpful and lovely - thank you!
6 marzo 2025
Non scritta su invito
Jude helped us today and was brilliant
Jude helped us today and was brilliant! His manner with our toddler was lovely. He was very knowledgeable and explained everything to us along the way. A great experience.
14 settembre 2024
Non scritta su invito
Really efficient
Really efficient, friendly and knowledgeable, great service, thanks Emma.
30 agosto 2024
Non scritta su invito
Great service from Clarks Altrincham
I received great service from Eve at Clark’s Altrincham! She measured and fitted school shoes for my two little ones and was so patient. So much appreciated her calmness and great product knowledge. Keep up the good work!
27 agosto 2024
Non scritta su invito
Altrincham store
Altrincham store. Anna was incredibly helpful and patient with fitting 3 kids for school shoes. Only giving 4 stars because they didn't have any decent shoes for one kid (awkward sized feet) but the service was exceptional.
27 agosto 2024
Non scritta su invito
Great experience in the Altrincham…
Great experience in the Altrincham store today. Staff were amazing and very well organised. Thank you
19 agosto 2024
Non scritta su invito
The man serving was very helpful and…
The man serving was very helpful and attentive he made the experience with my little one very easy and not rushed
1 luglio 2024
Non scritta su invito
Gemma at Clarks Altrincham:So Good!
We popped in last Saturday to the Altrincham branch to look for some ballet style pumps. Gemma was so helpful and professional without being pushy. Nothing was too much trouble for her and she totally understood why and where some sizes amd styles were more comfortable than others, which showed how knowledgeable she is! She also recommended another variation to try. We were so happy to find two different styles that were so comfy that we bought both and we had only gone in for a quick look! Please inform the area managers if what an absolute asset Gemma is to your business! I would definitely go back to Gemma's shop im the futurr to receive that level of service to buy any future shoes!
27 aprile 2024
Non scritta su invito
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