The hearing aids work well and I am generally happy. HOWEVER, the right one is intermittently refusing to charge despite my cleaning contacts and properly seating it with the orange light properly lig... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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The hearing aids work well and I am generally happy. HOWEVER, the right one is intermittently refusing to charge despite my cleaning contacts and properly seating it with the orange light properly lig... Leggi di più
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Been a customer for about 2 years, solved my hearing loss issues for the most part. Everyone in my life is thrilled that I got these little hearing aids. Great little product, fantastic customer serv... Leggi di più
The hearing aids (and my zepp smartwatch) work incredibly well and the customer service comes with real people who are super helpful and get you what you need quick. They also give you access to an a... Leggi di più
It is very convenient since it lasts a whole day I put it into my ears until I go to bed when I put it into a charger. Now I can hear sounds that I totally missed and my conversations with my family a... Leggi di più
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Zepp Clarity - A Division of Zepp Health Founded in 2013, Zepp Health is a global smart wearable brand with 40 million users in 90 countries and 200 million units sold. Our products, including smart wristbands, watches, and headphones, help users achieve daily health and fitness goals.
10050 North Wolfe Rd, 95014, Cupertino, Stati Uniti
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
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I was amazed by the power, versatility and ability to customize 8 different programs. Truly a game changer. My loss is severe to profound and although these would not enhance what I am not able to hear, they had enough power to enhance the high frequency sounds that I could hear. That took me from about a 70% loss down to 20% loss. It is a huge difference! The Pixie itself seems solid and well made. I cannot feel them in my ears and they are completely invisible. My one complaint is that they only make 2 sizes of the ear domes. My ear canals are slightly larger the medium dome and it takes some finagling to limit the occasional squealing. I was not able to use their “open” dome as it was too small. The “closed” dome offered a better fit at the sacrifice of my own voice sounding more natural. They really need to make a sized “Large” dome. It would open up a larger customer base to what otherwise is a superior product. I find it baffling that they don’t have it. (Literally every other OTC hearing aide comes with multiple (S, M & L) domes. If you are able to make it work with the small or medium sized domes then go for it. you won’t be disappointed.

Risposta di Zepp Clarity
I had a very positive buying experience with Zepp Clarity, but more importantly, the customer service that you receive is second to none. Very helpful in answering any questions you might have as well as following up to make sure you are satisfied.
customer service acted quick to a malfunctioning device.
Your product is incredible! I have never had hearing aids that work as well as the Pixie Clarity. Customer service is second to none, because of Jana. Exceptional product and service!
The ITC hearing aids are excellent. The company is very professional, and as a follow-up, an audiologist contacted me about a week later to address any concerns and to help with any adjustments. Having an app to fine tune the volume (either each ear separately of together) and the bass/midrange/treble frequency range in different hearing environments is a big plus! And everyone I spoke with was wonderful.
Worked with Janna, wonderful and very knowledgeable.
Very good experience.
The service of the Dynamic Duo … Stephanie and Janna …. Outstanding Professional’s !!!
Very good customer service- always retuned my calls.
I was a Eargo customer and tried the Pixie for half the price. Two weeks into it I am loving the hearing aids. Customer Service and the follow up has been amazing. Thank you and keep up the great work.
janna unruh is a very helpful and friendly rep.
we tried to get my omni hearing aids to stream phone calls but was unsuccessful
Excellent product, customer service, and speedy delivery. I will tell others about your products and exceptional pricing!
Highly recommended, they treat you like a family, very respectful very professional.
Sandra was very helpful and prompt in resolving the issue I was having. My replacement hearing aids were delivered very quickly. I am happy with the service and the product.
I am very impressed with their customer service people and their audiologists. I purchased a pair of their hearing aids and was a bit apprehensive because they didn't have a physical store I could go to with questions and have someone demonstrate how to use use them, make adjustments, etc. I can't say enough good things about how the folks at Zepp Clarity to the time (with patience!) to walk me through different steps to help me get the most of my hearing aids. The first pair were holding a charge and without question they send me another pair over night and helped me with those. I'd certainly recommend Zepp Clarity to others without hesitation.
From the very beginning, talking to Jenna and very knowledgeable but just very sweet and professional. Then talking to the doctors. Exceptionally great staff.
Quick response made it work flawlessly..
Excellent customer service
Miss Sandra is absolutely fantastic and your product. I love it. Miss Sandra did such a fantastic job. Please give her a raise and a promotion as soon as you can.
The woman was Great and helped me, but I think I need to see an ENT to review my problem at this time.
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