Armando was fantastic, His knowledge from being Neopolitan was amazing. Lots of tips of best places to eat & drink. His knowledge of the city’s history, culture is second to none, Highlighted places t... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Jose David was an outstanding guide and a true highlight of our time in Kyoto. He brought deep knowledge, warmth, and flexibility to the day, adjusting the schedule effortlessly to fit our interests... Leggi di più
L'azienda ha risposto
We spent a lovely afternoon in the company of our local guide Dalit. She was warm, friendly and entertaining. She had lots of interesting facts to impart to us about her adopted home city and entert... Leggi di più
L'azienda ha risposto
Our three-hour walking tour with Craig was the perfect way to kick off our stay in Amsterdam. Craig was super friendly, entertaining, and a wealth of information. He gave us great insight into the his... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Agenzia di escursioni turistiche
- Fornitore di escursioni culturali
- Agenzia per escursioni
- Tour operator
- Attrazione turistica
Scritti dall'azienda
City Unscripted is a different kind of city experience. Instead of fixed itineraries and crowded group tours, we pair you with a local host who shapes the day around you — your pace, your interests, and the things you actually want to see. Our hosts aren't tour guides reading from a script. They're passionate locals showing you their city the way they'd show a friend visiting for the weekend. The iconic landmarks, yes — but also the neighbourhoods, cafés, and stories you'd only find with someone who genuinely lives there. Every experience is private and built around you. Tell us a bit about what you're curious about, and your host takes it from there. No two days look the same, because no two guests do either. If you're after something more personal than a standard tour and more structured than going it alone — that's us.
Why travelers choose City Unscripted
Scritti dall'azienda
- Personalized experiences hosted by locals
- City Unscripted isn't a traditional tour company. Every experience is tailored to your interests and hosted by a local who shares the city they love through stories, hidden gems, culture, and everyday life. It's like exploring with a knowledgeable friend, not following a script.
Book with confidence with City Unscripted
Free Cancellation • 24/7 Human Support
Enjoy complete peace of mind when booking with City Unscripted. We offer a free cancellation up to 24 hours before your experience, and 24/7 support from a real human team with responses in under 10 minutes for urgent enquiries. From booking to experience day, we're here whenever you need us.
Informazioni di contatto
International House, 64 Nile Street, N1 7SR, London, Regno Unito
- +44 (0)1234 230 093
- info@cityunscripted.com
- cityunscripted.com
A different kind of City Experience
4,8
Eccellente
271 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Our guide Jason was very polite and…
Our guide Jason was very polite and professional right from the start. We met at the hotel lobby and worked up a tour plan for Dublin, then set out on foot. He as very knowledgeable and also told great stories. We covered a lot of ground on our tour and had a great time. He also provided recommendations for other site and things to see and do around Dublin during the rest of our stay there.
2 luglio 2026
Risposta di City Unscripted
Hi Joe,
What a lovely review to read!! We're so glad you enjoyed discovering Dublin at your own pace and that Jason's stories and recommendations helped make the rest of your stay even more memorable.
Ruslan and the City Unscripted team
Andrew was very engaging and very…
Andrew was very engaging and very knowledgeable. He was relatable to us as newbies to Seoul. I appreciate his flexibility and ability to put together a tour that provided us with an overview of the culture, architecture and the history.
We loved our time in Seoul!!!
23 giugno 2026
Risposta di City Unscripted
Hi Wanda and Candace,
We're smiling after reading this, thank you! Knowing you left Seoul with such wonderful memories is exactly what we hope for every guest.
Ruslan and the City Unscripted team
Great 2 hour Naha introduction
Maria was a great guide. She customized the tour for my family and we saw exactly what we wanted to with some history, culture and lifestyle discussions thrown in. The pace was easy and the tour was very memorable. I recommend her fully.
1 luglio 2026
Risposta di City Unscripted
Hi Aavishkar,
We're so glad Maria could shape the experience around your family and that the mix of history, culture, and local life made your time in Naha such a memorable one. Thank you so much!
Ruslan and the City Unscripted team
Great guide, great experience
Felicity, our guide was great. She let us ask as many questions as we wanted and was very knowledgeable. Our walk through the market was very interesting and eye opening.
7 luglio 2026
Risposta di City Unscripted
Hi Wes,
There's nothing better than hearing an experience that sparked so much curiosity. Thanks for taking the time to share this, and we're so glad the market visit was such a highlight for you!!
Ruslan and the City Unscripted team
A great private bespoke tour
The tour was easy to book. Nadia, the guide, communicated promptly, asking us for details of our preferred style of tour. The tour was great and Nadia was knowledgeable and personable. Due to the unusually hot weather, she made sure we kept to the shade and had enough water and sunscreen.
23 giugno 2026
Risposta di City Unscripted
Hi Jeff,
Reading this really made our day! We're so glad Nadia could tailor the experience to your interests and help you make the most of your time in Rome, even in the summer heat.
Ruslan and the City Unscripted team
Risposta di City Unscripted
Hi Michael,
Thanks so much for your kind words and for taking the time to recommend us!
Ruslan and the City Unscripted team
A lovely depiction of Bruxelles/Brussel
From the reminders, to connecting with our tour guide well in advance, the whole experience was enjoyed thoroughly. Francis (our tour guide) was sincerely mindful of us (my brother and I) - what we specifically wanted the tour to go like, and navigated the city of Brussels in a fun way while learning so much. He is of course knowledgeable, but is also kind, funny, and overall exudes genuineness. From Melissa and Emilio from NJ/NY, USA, thank you Francis for the curation of our tour of Brussels, we had a blast.
15 giugno 2026
Risposta di City Unscripted
Hi Melissa,
What a joy it was to read your review!
Thank you again for choosing City Unscripted and we hope this is just one of many memorable adventures, and whenever you're ready for the next one, we'd be delighted to help you discover another city through a local's eyes.
Sheenah and the City Unscripted team
A Tour My Client Will Never Forget
Working with City Unscripted was an absolute pleasure from start to finish. They went above and beyond to take exceptional care of my client, making him feel welcome and ensuring he had a memorable time.
My client had an absolute blast on the tour and couldn't stop talking about how much he enjoyed it. Yuzuki was accommodating and knowledgeable throughout the day. As a travel advisor, it gives me a lot confidence knowing I can trust my clients with someone who genuinely cares about their experience.
I highly recommend City Unscripted and look forward to working with them again in the future.
20 giugno 2026
Risposta di City Unscripted
Hi Kerrie,
It truly means a lot to hear that both you and your client had such a positive experience with City Unscripted. Knowing that your client had such a memorable day with Yuzuki is wonderful, and we're especially grateful for your trust in recommending us to your clients.
We sincerely appreciate your recommendation and look forward to working with you again to create more unforgettable experiences for your clients.
Sheenah and the City Unscripted team
The tour guide gives many explanation…
The tour guide gives many explanation of the venue.
13 giugno 2026
Risposta di City Unscripted
Hi Yung,
We believe that sharing the stories, history, and local insights behind each place makes an experience even more meaningful, so it's wonderful to know you appreciated that.
We hope to welcome you on another City Unscripted experience in the future!
Sheenah and the City Unscripted team
Great local experience
20 giugno 2026
Risposta di City Unscripted
Hi Mark,
Creating experiences that feel personal, flexible, and full of genuine local insight is exactly what we aim for, so it's wonderful to know your time together delivered just that.
Sheenah and the City Unscripted team
Thank you - Pedro - you are the BEST !
I had the most wonderful experience in Madrid, all thanks to Pedro!
From the very beginning, he was incredibly helpful with the pre-tour planning and went above and beyond to accommodate our requests and preferences. Pedro has a remarkable ability to bring Madrid's history to life, seamlessly blending fascinating historical insights with his extensive knowledge of architecture.
He was engaging, personable, funny, and an excellent communicator throughout the tour, making the experience both informative and enjoyable. His passion for the city was evident in every aspect of the walk.
To top it all off, Pedro surprised us at the end with some delicious local treats, which was such a thoughtful and memorable touch.
This was truly one of the highlights of our visit to Madrid, and we cannot recommend Pedro highly enough. If you're looking for an authentic, insightful, and enjoyable experience, look no further!
17 giugno 2026
Risposta di City Unscripted
Hi Vicky,
Creating experiences that feel personal and unhurried is something we care deeply about, and we're so pleased that his storytelling, architectural insights, and genuine enthusiasm for Madrid made such a lasting impression.
Thank you for your generous recommendation, and we hope to welcome you on another locally led adventure in the future.
Sheenah and the City Unscripted team
Lisa was such a great guide
Lisa was such a great guide. She took us to lots of different places. She was so sweet. My son and liked her very much. If I could give her more than 5 stars I would. It was a great time spending with Lisa.
19 giugno 2026
Risposta di City Unscripted
Hi Gayle,
Your kind words and that "more than 5 stars" compliment mean a great deal. We hope your travels bring you back for another adventure with us!
Sheenah and the City Unscripted team
Our guide was very knowledgeable and…
Our guide was very knowledgeable and adapted well to our needs. He mixed history of the city and at the same time discussed its current changes. Described life in Amsterdam with a unique flair.
19 giugno 2026
Risposta di City Unscripted
Hi Martin,
We love creating experiences that spark conversations and reveal the character of a place beyond the guidebooks. Thank you for exploring with us and we hope to see you again in another city.
Sheenah and the City Unscripted team
Marianne was a great local guide
Marianne was a great local guide, made a clear impact in how experienced Oslo
She designed an amazing costumed itinerary for our family, adults and children.
It included walking tours and local transport
Marianne is very kind, knowledgeable and flexible
I highly recommend Marianne
19 giugno 2026
Risposta di City Unscripted
Hi Soiby,
Designing an experience that works for both adults and children is no small feat, and it's wonderful to know her thoughtful planning, local insight, and adaptable approach made such a positive impression.
Your recommendation means a great deal to us, and we hope your family enjoys many more memorable adventures together.
Sheenah and the City Unscripted team
Barcelona Food Tour with Frederico
Frederico led my family of 8 adults on a great food tour of Barcelona. We had several tapas at 2 different places, then chocolate and churros at the third.
25 giugno 2026
Risposta di City Unscripted
Hi Virginia,
Exploring the city through its food is a wonderful way to experience the local culture, and it sounds like the selection of tapas, chocolate, and churros made for a memorable outing.
We appreciate you choosing to explore with us and hope to welcome your family back for another adventure in the future!
Sheenah and the City Unscripted team
Great experience
The communication from City Unscripted and our tour guide Robert was fantastic. I appreciated that we were asked for our preferences and interests, to put together an unforgettable day.
8 febbraio 2026
Risposta di City Unscripted
Hi Tara,
We're delighted to hear that both our team and Robert helped make the experience feel personal from the very beginning. Taking the time to understand each guest's interests is a big part of creating experiences that feel truly tailored, so it's lovely to know that approach made your day so memorable.
We hope to welcome you on another adventure soon!
Sheenah and the City Unscripted team
Our guide was very nice
Our guide was very nice, it was a hot day and we had a child he was able to attend our needs and made us feel comfortable.
Very interseted tour.
14 giugno 2026
Risposta di City Unscripted
Hi Maria,
We're delighted to hear that your host made you and your family feel comfortable, especially on a warm day. Thank you for your kind feedback, and we hope to welcome you back for another memorable City Unscripted experience in the future!
Sheenah and the City Unscripted team
Our tour guide was very good
Our tour guide was very good.
Very informative, tried to engage with everyone. We were a party of 8 persons.
Ages between 49 -15.
15 giugno 2026
Risposta di City Unscripted
Hi Melanie,
Leading a tour for eight people while making everyone feel included is no small feat, and we're delighted to know your host made the experience enjoyable for everyone.
We truly appreciate your kind words and hope to welcome you and your group on another City Unscripted adventure in the future!
Sheenah and the City Unscripted team
Risposta di City Unscripted
Hi Ongopotse,
Thank you for your kind review! We truly appreciate you choosing City Unscripted and hope to welcome you back for another memorable experience in the future!
Sheenah and the City Unscripted team
excellent
excellent; good orientation tour
guide had a great depth of knowledge
would recommend for a great start
21 giugno 2026
Risposta di City Unscripted
Hi Kenneth,
Giving guests a confident and enjoyable start to their trip is exactly what we aim for, and we're delighted that your host's knowledge made such a positive impact.
We truly appreciate your recommendation and hope to welcome you back for another personalized experience with City Unscripted in the future!
Sheenah and the City Unscripted team
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.