Difficult move and a difficult time - partner's mother had passed and hadn't clear and move the contents of the house quickly. From South West Wales to Manchester with a stop off in Wales. From initia... Leggi di più
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Good quick house emptying done in a few hours . Boys were very careful and everything packed well for the move . Allowed us time to do final tidy of house before departure. Went on ahead to new proper... Leggi di più
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City Moves ensured our downsizing move, which had been potentially very stressful, was actually calm, efficient and speedy. We were delighted bytheir cheerful, calm and efficient approach to the task... Leggi di più
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The three gentlemen that came with the truck were amazing and incredibly professional. They started when they said they would on the first (pick up) and last (delivery) days. Somehow they got all of o... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
City Moves Removals & Storage are a family run company, that cater for Local, National, European, International & Commercial Relocations. We are a Fully Registered Company and can offer a wide range of services, there is no job too big or small. City Moves are one of the UK's largest Family Run Removals & Storage Company, with a large fleet of new vehicles, ranging from 3.5 Tonners up to 26 Tonners. City Moves are also one of the UK's largest packaging suppliers stocking a wide range of materials to help you pack up your property. Our Mission, City Moves aim to offer every customer the best service possible, with all members of staff being trained to the highest level, to ensure that we are able to undertake any job that you may need assistance with. With a Professional and Happy work force we are here to help in any way that we can.
Informazioni di contatto
Head Office - City House, Prospect Park, Queensway, SA5 4ED, Swansea, Regno Unito
- 08000 302090
- customerservices@citymoves.co.uk
- citymoves.co
4,9
Eccellente
2K recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 66% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Hassle and stress free - reliable too
City Moves have been our Go To Movers for the last two moves and we would definitely use them again!
From the first visit to give a quote, they are professional and courteous and they stick to what they say with no hidden costs!
The guys that moved us were great on each occasion and were so quick.
Nothing broken or damaged and floors all protected too which was a godsend on a very wet October day!
To be honest I don’t have a negative word to say - if you want the hassle and stress taken out of moving then City Moves are for you! I’ve moved 38 times in total so I feel I’m a good person to judge!
24 ottobre 2025
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Risposta di CITY MOVES
Afternoon Helen, thank you very much for your review. We are so pleased to hear we was able to deliver to such high standards for you right from the start and we were able to deliver a stress free move for you. We will pass on your positive feedback to the team. Thank you for using City Moves and we wish you all the best in your new location
Excellent service from start to finish
Excellent service from start to finish. Very helpful and professional staff. Removed all the stress from moving. Would recommend City Moves to any one who needs a professional service.
17 novembre 2025
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Risposta di CITY MOVES
fternoon Neil, thank you very much for your review. . We will pass on your positive feedback to the team. Thank you for using City Moves and we wish you all the best in your new location
5 days to move!!
We only had 5 days from exchange to completion from a 4 bed house to another 4 bed house and City Moves stepped up and were readily available to help us and pulled out all the stops to help us at the very last minute when a previous agreed removal firm couldn't commit anymore. The team also dropped loads of boxes prior to moving day to help too. The 5 man strong team arrived promptly on the day in a giant truck and were courteous and respectful of our belongings and they were also genuinely nice people. The move process was streamlined by the team and they couldn't have done enough for us, no problem was too big for them. Would highly recommend them to anyone who wishes to move home.
10 novembre 2025
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Risposta di CITY MOVES
Afternoon Mathew, thank you very much for your review. We are so pleased to hear we was able to deliver to such high standards for you right from the start and we were able to deliver a stress free move for you. We will pass on your positive feedback to the team. Thank you for using City Moves and we wish you all the best in your new location
Bungalow move
The boys were spot on time. They were very fast and efficient. Handled furniture and belongings with care. I would recommend them to anyone.
14 novembre 2025
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Risposta di CITY MOVES
Afternoon Mrs James, thank you very much for your review. We will pass on your positive feedback to the team. Thank you for using City Moves and we wish you all the best in your new location
Superb service and value for money
We had a really tricky situation with our move due to complications in our chain but the guys at City Moves went above and beyond to be accommodating, understanding and genuinely made the moving part one fewer headache for me.
On moving day everything was flawless, arrived on time (with one more person than I was actually expecting), were careful and considerate with our belongings and had us moved out and into the new house incredible quickly.
Overall a 10/10 experience for a reasonable price, cannot fault them.
30 ottobre 2025
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Risposta di CITY MOVES
Morning Rowan, thank you very much for your review. We are so pleased to hear we was able to deliver to such high standards for you right from the start and we were able to deliver a stress free move for you. We will pass on your positive feedback to the team. Thank you for using City Moves and we wish you all the best in your new location
Please choose City Moves
Well, what can I say about City Moves.......professional, friendly and extremely efficient.
The move was a difficult one for us after 43 years in the same house! City Moves made sure it went well. Nothing was too much trouble with the packing or moving, especially as the weather was appalling.
I must thank the office too for keeping us sane and reassuring us that things would go well!
Many, many thanks to all at City Moves, we can't recommend them highly enough.
31 ottobre 2025
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Risposta di CITY MOVES
Afternoon Linda, thank you very much for your review. We are so pleased to hear we was able to provide you with confidence to manage your move efficiently and ease of stress from day 1 providing you with the highest standards of service. We will pass your feedback into the team. Thank you for using City Moves and we wish you all the best in your new location
Professional & Friendly
City Moves were professional, friendly and provided a great service! Everything was packed carefully, dismantled and reassembled with ease. I would definitely recommend this company for a stress free move!
24 ottobre 2025
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Risposta di CITY MOVES
Afternoon Sara, thank you very much for your review. We are so pleased to hear we was able to provide you with confidence to manage your move efficiently and ease of stress from day 1 providing you with the highest standards of service with not only your move but also in regards to the pack as well. We will pass your feedback into the team. Thank you for using City Moves and we wish you all the best in your new location
Simply Awesome Service
Highly professional, mindful, caring and worked very hard to deliver an extremely large, heavy and delicate mirror. Would highly recommend to anyone and definitely use again if the need arises.
4 novembre 2025
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Risposta di CITY MOVES
Afternoon D Llew, thank you very much for your review. We will pass your feedback into the team. Thank you for using City Moves and we wish you all the best in your new location
From the time of booking to the day of…
From the time of booking to the day of removals I was kept up to date with the schedule and times of arrival, I didn’t have to call once to check everything was ok. The guys packed the van quickly and efficiently and were a pleasure to deal with.
Excellent service 👍
23 ottobre 2025
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Risposta di CITY MOVES
Afternoon Arthur, thank you very much for your review. We are so pleased to hear we was able to provide you with confidence to manage your move efficiently and ease of stress from day 1 providing you with the highest standards of service with not only your move but also in regards to the pack as well. We will pass your feedback into the team. Thank you for using City Moves and we wish you all the best in your new location
Excellent helpful removal firm.
I used Citymove to move and store furniture between sale of one property and my onward purchase. I found all the staff helpful with any queries and totally understanding when dates were moved.
The removal staff themselves were friendly and worked hard to move my possessions with care. Thank you 😊
15 ottobre 2025
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Risposta di CITY MOVES
Afternoon, thank you very much for your review. We are so pleased to hear we was able to provide you with confidence to manage your move efficiently and ease of stress from day 1 providing you with the highest standards of service with not only your move but also in regards to storing your furniture. We will pass your feedback into the team. Thank you for using City Moves and we wish you all the best in your new location
Excellent company
Excellent company. From stat to finish went above and beyond. Would highly recommend.
20 ottobre 2025
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Risposta di CITY MOVES
Afternoon Lynda, thank you very much for your review. We will pass your feedback into the team. Thank you for using City Moves and we wish you all the best in your new location
Great Service would recommend City Moves
Would recommend using city moves to anyone who is moving house. The customer service team are very helpful and always on hand to answer any queries prior to our move date. Everything ran to time and the lads took great care of our possessions when transporting to our new property. No damages at all and a very friendly services.
10 ottobre 2025
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Risposta di CITY MOVES
Afternoon Chris, thank you very much for your review. We are so pleased to hear we was able to provide you with confidence to manage your move efficiently and ease of stress from day 1 providing you with the highest standards of service. We will pass your feedback into the team. Thank you for using City Moves and we wish you all the best in your new location
The guys were excellent.
The guys were excellent.
Helpful, going above and beyond.
21 ottobre 2025
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Risposta di CITY MOVES
Morning Paul, thank you very much for your review. We will pass your feedback into the team. Thank you for using City Moves and we wish you all the best in your new location
Really efficient and professional
Really efficient and professional. Very quickly moved us from one house to another.Highly recommended simple as that. Look no further than City Moves, our thanks to you all.
20 ottobre 2025
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Risposta di CITY MOVES
Morning Ralph, thank you very much for your review. We are so pleased to hear we was able to provide you with the highest standards. We will pass your feedback into the team. Thank you for using City Moves and we wish you all the best in your new location
Excellent from start to finish.
We recently moved house using City Moves who were excellent from start to finish. Easy to contact and arrange a quote and didn't ned to pay in full until a few days before. We had the packing service which was excellent value and would highly recommend. The lads who packed our belongings and then moved them the next day were all such hard workers and very efficient. The aftercare with collecting empty boxes on several days was very helpful too. I would highly recommend City Moves to anyone moving house.
9 ottobre 2025
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Risposta di CITY MOVES
Afternoon David, thank you very much for your review. We are so pleased to hear we was able to provide you with confidence to manage your move efficiently and ease of stress from day 1 providing you with the highest standards of service. We will pass your feedback into the team. Thank you for using City Moves and we wish you all the best in your new location
Stress free move …
The team made the move stress free from the initial booking to the move itself. Flexible when we needed to move the date. Moving day went smoothly, team were fantastic and the move itself went without a hitch. We highly recommend.
13 ottobre 2025
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Risposta di CITY MOVES
Afternoon Hayley, thank you very much for your review. We are so pleased to hear we was able to provide you with confidence to manage your move efficiently and ease of stress from day 1 providing you with the highest standards of service. We will pass your feedback into the team. Thank you for using City Moves and we wish you all the best in your new location
Great experience
Great experience, made things nice and simple and would definitely recommend to others
30 settembre 2025
Non scritta su invito
Risposta di CITY MOVES
Afternoon Connor, thank you very much for your review. We are so pleased to hear you had a great experience with us. We will pass your feedback into the team. Thank you for using City Moves and we wish you all the best in your new location
From start to finish - Fantastic!
From start to finish I was hugely impressed by the service we received from City Moves. A family run business with good old fashion values, great service and a very competitive quote. Even when I was concerned a few days before that we may need more capacity than had been planned, it was sorted with ease. The day of the move could not have gone more smoothly, and the team were excellent. I cannot recomend City Moves highly enough. (When researching different companies I had reached out to four other companies - the price varied massively and so did the service). Don't waste your time looking elsewhere, these guys are top of their game of what they do and reasonable. Whats not to like?
5 settembre 2025
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Risposta di CITY MOVES
Morning Richard, thank you very much for your review. We are so pleased to hear we was able to provide you with confidence to manage your move efficiently and ease of stress from day 1 providing you with the highest standards of service. We will pass your feedback into the team. Thank you for using City Moves and we wish you all the best in your new location
I rented a storage unit with City Moves…
I rented a storage unit with City Moves for 18 months and they were brilliant! Anytime I wanted to visit I was accommodated and it was very safe. I also booked them to do the move from Wales to London and it was excellent. Arrived right on time and everything was in perfect condition. I will be using them again and I cannot recommend enough! Lovely people too :)
17 settembre 2025
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Risposta di CITY MOVES
Morning Georgia, thank you very much for your review. We are so pleased to hear we was happy with our storage and also able to provide you with an excellent move. We will pass your feedback into the team. Thank you for using City Moves and we wish you all the best in your new location
Moved a short distance but the company…
Moved a short distance but the company were brilliant two different crews both were friendly polite efficient and thorough
I paid for packing service and was very impressed
3 ottobre 2025
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Risposta di CITY MOVES
Morning Phillipa, thank you very much for your review. We are so pleased to hear we was able to providing you with the highest standards of service with both the packing service and the move. We will pass your feedback into the team. Thank you for using City Moves and we wish you all the best in your new location
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