Difficult move and a difficult time - partner's mother had passed and hadn't clear and move the contents of the house quickly. From South West Wales to Manchester with a stop off in Wales. From initia... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Good quick house emptying done in a few hours . Boys were very careful and everything packed well for the move . Allowed us time to do final tidy of house before departure. Went on ahead to new proper... Leggi di più
L'azienda ha risposto
City Moves ensured our downsizing move, which had been potentially very stressful, was actually calm, efficient and speedy. We were delighted bytheir cheerful, calm and efficient approach to the task... Leggi di più
L'azienda ha risposto
The three gentlemen that came with the truck were amazing and incredibly professional. They started when they said they would on the first (pick up) and last (delivery) days. Somehow they got all of o... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
City Moves Removals & Storage are a family run company, that cater for Local, National, European, International & Commercial Relocations. We are a Fully Registered Company and can offer a wide range of services, there is no job too big or small. City Moves are one of the UK's largest Family Run Removals & Storage Company, with a large fleet of new vehicles, ranging from 3.5 Tonners up to 26 Tonners. City Moves are also one of the UK's largest packaging suppliers stocking a wide range of materials to help you pack up your property. Our Mission, City Moves aim to offer every customer the best service possible, with all members of staff being trained to the highest level, to ensure that we are able to undertake any job that you may need assistance with. With a Professional and Happy work force we are here to help in any way that we can.
Informazioni di contatto
Head Office - City House, Prospect Park, Queensway, SA5 4ED, Swansea, Regno Unito
- 08000 302090
- customerservices@citymoves.co.uk
- citymoves.co
4,9
Eccellente
2K recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 33% delle recensioni negative ricevute
Solitamente risponde entro 1 mese
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Would recommend without hesitation.
Although moving from small flat , still huge amount of stuff to move. Many thanks to 4 great guys for your efforts, you did a brilliant job. No breakages or losses, all so safely packed and moved. Cheerful and helpful, can’t praise them enough. Great service from the company, always happy to be contacted and answered all questions.
Very happy to recommend. Not planning on moving again anytime soon but would use this company again for sure.
Great job, well done.
7 aprile 2026
Non scritta su invito
Risposta di CITY MOVES
We really appreciate you sharing your experience with City Moves. Thank you for your kind words and for awarding us five stars.
It is always our aim to take as much of the pressure out of moving day as possible, and we are so pleased that our team was able to make a positive difference to your move.
Thank you once again for choosing City Moves and for recommending our service. We wish you all the very best for this exciting new chapter.
Warm regards,
The City Moves Team
Back to Yorkshire
City moves were very professional, diligent and we would give them a five star ⭐⭐⭐⭐⭐ Thank you for doing such a great job 🥇.
13 aprile 2026
Non scritta su invito
Risposta di CITY MOVES
Thank you for your fantastic five-star review and for trusting City Moves with your move.
Our team takes great pride in looking after every customer and their belongings with care, so it is lovely to hear that you found the service helpful, efficient and professional from start to finish.
Your feedback is truly appreciated by the whole City Moves family. We hope you are settling into your new home beautifully.
Best wishes,
The City Moves Team
Easy to book
Easy to book. Great communication. Dropped off boxes to pack. Turned up ready to go. Took care of the property and items and both ends. Very happy.
8 aprile 2026
Non scritta su invito
Risposta di CITY MOVES
Thank you for your brilliant feedback and five-star rating.
The City Moves team works hard to provide a friendly, careful and dependable service from the first enquiry through to the final box being placed in your new home. We are delighted that this came across during your move.
It was a pleasure to assist you, and we truly appreciate your recommendation. Wishing you all the best as you settle into your new home.
Best wishes,
The City Moves Team
Excellent service all round
Quick to respond and do delivery and for me to get my stuff out of storage. Great price and very friendly service. Thanks so much,
10 aprile 2026
Non scritta su invito
Risposta di CITY MOVES
We really appreciate you sharing your experience with City Moves. Thank you for your kind words and for awarding us five stars.
It is always our aim to take as much of the pressure out of moving day as possible, and we are so pleased that our team was able to make a positive difference to your move.
Thank you once again for choosing City Moves and for recommending our service. We wish you all the very best for this exciting new chapter.
Warm regards,
The City Moves Team
Stress? - none with City Moves
City Moves made the move go smoothly. They took down our wardrobes and reassembled them in our new house. All our possessions were moved within a few hours and with the care and attention as if the things were theirs! Would highly recommend. Thanks City Moves
15 aprile 2026
Non scritta su invito
Risposta di CITY MOVES
Thank you for your brilliant feedback and five-star rating.
The City Moves team works hard to provide a friendly, careful and dependable service from the first enquiry through to the final box being placed in your new home. We are delighted that this came across during your move.
It was a pleasure to assist you, and we truly appreciate your recommendation. Wishing you all the best as you settle into your new home.
Best wishes,
The City Moves Team
Excellent service
City Moves delivered an excellent service from beginning to end. They were very accommodating with our dates and specific needs, and their communication made the whole process smooth. The team arrived punctually, handled all our belongings with great care, and completed the move without any incidents. Everything was placed exactly where we asked, and the movers were friendly, professional, and efficient throughout.
Very grateful for their support — highly recommended.
15 aprile 2026
Non scritta su invito
Risposta di CITY MOVES
Thank you for your fantastic five-star review and for trusting City Moves with your move.
Our team takes great pride in looking after every customer and their belongings with care, so it is lovely to hear that you found the service helpful, efficient and professional from start to finish.
Your feedback is truly appreciated by the whole City Moves family. We hope you are settling into your new home beautifully.
Best wishes,
The City Moves Team
City Moves were very accommodating of…
City Moves were very accommodating of our late move date and went above and beyond to secure the date for us. On the day, a car hit the removals van after it had been loaded. This delayed the process by about 2 hours as the boys worked quickly to get things switched into another van. They worked tirelessly to get us into our new property.
We utilised the packing service as well and they were very efficient and personable.
We were recommended City Moves by a friend who had used them 6 months earlier and would highly recommend them.
Thank you!
2 aprile 2026
Non scritta su invito
Risposta di CITY MOVES
We really appreciate you sharing your experience with City Moves. Thank you for your kind words and for awarding us five stars.
It is always our aim to take as much of the pressure out of moving day as possible, and we are so pleased that our team was able to make a positive difference to your move.
Thank you once again for choosing City Moves and for recommending our service. We wish you all the very best for this exciting new chapter.
Warm regards,
The City Moves Team
Excellent in all areas
Incredibly friendly team, super efficient and well managed, they got stuck in at both ends of the move while always taking care with the contents and the property.
Was absolutely delighted with the whole experience and would happily recommend
1 aprile 2026
Non scritta su invito
Risposta di CITY MOVES
Afternoon Jack, thank you very much for your review. We are so pleased to hear we was able to provide you with the confidence to manage your move efficiently. We will pass your feedback into the team. Thank you for using City Moves and we wish you all the best in your new location.
Really good team
Really good team. The guys asked all the right questions but equally just grafted and got on with the job.
We moved from a bit of an awkward house below road height so all the steps wasn't pleasant for them either.
No breakages, and I barely lifted a finger. The team reassembled the furniture and beds the other side too - this saved me hours!
Thanks again guys
2 aprile 2026
Non scritta su invito
Risposta di CITY MOVES
Morning Matt, thank you very much for your review. We are so pleased to hear we was able to provide you with a great service right from the start and provide you with the confidence to manage your move efficiently. We will pass your feedback into the team. Thank you for using City Moves and we wish you all the best in your new location.
★★★★★
★★★★★
They were incredibly flexible with our schedule, made the entire process easy, and handled everything with absolute professionalism. Couldn’t have asked for a better removal company!
10 aprile 2026
Non scritta su invito
Risposta di CITY MOVES
Morning Chris, thank you very much for your review. We are so pleased to hear we was able to provide you with a great service right from the start and provide you with the confidence to manage your move efficiently. We will pass your feedback into the team. Thank you for using City Moves and we wish you all the best in your new location.
Great communication throughout and all…
Great communication throughout and all very friendly. Nothing seemed a bother and made the house move seamless. Protected all parts of the house during move. Would highly recommend
27 marzo 2026
Non scritta su invito
Risposta di CITY MOVES
Morning Olivia, thank you very much for your review. We are so pleased to hear we was able to provide you with a great service and provide you with the confidence to manage your move efficiently. We will pass your feedback into the team. Thank you for using City Moves and we wish you all the best in your new location.
Highly recommend City Moves
Highly recommend City Moves. They were able to accommodate our move at short notice helping to take away some of the stress of exchanging and completing on the same day. The expert removal team arrived on time and were extremely efficient, and took excellent care of our possessions. Thank you!
8 aprile 2026
Non scritta su invito
Risposta di CITY MOVES
Morning Ashley, thank you very much for your review. We are so pleased to hear we was able to provide you with a great service right from the start and provide you with the confidence to manage your move efficiently. We will pass your feedback into the team. Thank you for using City Moves and we wish you all the best in your new location.
Professional and reliable
Professional and reliable, made the move easy. Very polite and friendly.
1 aprile 2026
Non scritta su invito
Risposta di CITY MOVES
Morning Donna, thank you very much for your review. We will pass your feedback into the team. Thank you for using City Moves and we wish you all the best in your new location.
Fantastic service
Fantastic service. Both guys were friendly and extremely helpful on the day.
Used this company 3 times now for long distance and short distance moves, and would highly recommend.
16 marzo 2026
Non scritta su invito
Risposta di CITY MOVES
Morning Mrs Tyrrell, thank you very much for your review. We are so pleased to hear we was able to provide you with the confidence to manage your move efficiently for a 3rd occasion. We will pass your feedback into the team. Thank you for using City Moves and we wish you all the best in your new location.
Excellent moving
Excellent pre moving packing. On the day, fast and efficient in both loading and unloading. The four guys worked like troopers! And there were no breakages. Highly recommend!
17 marzo 2026
Non scritta su invito
Risposta di CITY MOVES
Morning Shaun, thank you very much for your review. We are so pleased to hear we was able to provide you with a great pack & move service and provide you with the confidence to manage your move efficiently. We will pass your feedback into the team. Thank you for using City Moves and we wish you all the best in your new location.
Removal men were superb
Removal men were superb. Dai, Edwin, Justin were lovely. Very helpful.
24 marzo 2026
Non scritta su invito
Risposta di CITY MOVES
Morning Katrina, thank you very much for your review. We will pass your feedback into the team. Thank you for using City Moves and we wish you all the best in your new location.
City Moves were exceptionally helpful…
City Moves were exceptionally helpful before the move, assuring us that they would manage any changes to the booking which made my wife and I feel at ease with the process.
As promised, City Moves were able to “price match” their services without hesitation.
On the day, the men had a big move, with two lorries and some very heavy furniture. Without complaint or any damage to belongings, they worked very hard to make the move as stress free as possible.
27 marzo 2026
Non scritta su invito
Risposta di CITY MOVES
Morning, thank you very much for your review. We are so pleased to hear we was able to provide you with a great service right from the start and provide you with the confidence to manage your move efficiently. We will pass your feedback into the team. Thank you for using City Moves and we wish you all the best in your new location.
Polite, friendly, professional and patient
City moves helped us in February - could not rate the service any higher. The guys were polite, friendly, professional and patient. Everything arrived safely and they were so respectful of both properties. Thanks so much for your help!
25 febbraio 2026
Non scritta su invito
Risposta di CITY MOVES
Morning Alice, thank you very much for your review. We are so pleased to hear we was able to provide you with a great service right from the start and provide you with the confidence to manage your move efficiently. We will pass your feedback into the team. Thank you for using City Moves and we wish you all the best in your new location.
Excellent team - no stress whatsoever!
We had a stressful property sale/purchase so by the time move day finally arrived we were flagging. It turned out that choosing the guys from City Moves to complete our move was the easiest part of the whole process!!
The initial Whats App call was simple, as was making amendments over the phone. Communication was excellent throughout.
On move day the truck and the removal team arrived bang on 8am and everything was fully loaded in no time at all. They didn't rush and were good fun to have around. The contents of our house, garage and garden were all handled with no trouble. They made it look easy and many of our items were heavy!
We didn't have to lift a finger at either end, everything was done for us. This service was worth every penny to avoid the stress of doing things yourself on what is inevitably a busy day. It meant we could clean our property from top to bottom before handing over the keys knowing that when we got to our new home the truck would be there waiting for us.
I would recommend the team at City Moves to anyone and if you get Chris, Adey and Jacob you will be in safe hands! Thank you again guys!
11 marzo 2026
Non scritta su invito
Risposta di CITY MOVES
Morning, thank you very much for your review. We are so pleased to hear we was able to provide you with a great service right from the start and provide you with the confidence to manage your move efficiently. We will pass your feedback into the team. Thank you for using City Moves and we wish you all the best in your new location.
Absolutely brilliant from start to…
Absolutely brilliant from start to finish. Arrived on time, respected the property we moved out of and in to. Efficient with rushing. Couldn't fault anything about them.
4 marzo 2026
Non scritta su invito
Risposta di CITY MOVES
Afternoon Richard, thank you very much for your review. We will pass your feedback into the team. Thank you for using City Moves and we wish you all the best in your new location.
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.