City & Country Recensioni 

78
TrustScore 5 su 5

4,8

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Valutata 5 stelle su 5

I would highly recommend Diana at Manningtree Pk.From the beginning, she has been incredibly helpful, friendly and professional. She has always taken the time to answer my questions, explain things... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Outstanding service from a highly professional and friendly team and who respond to every situation with genuine care and consideration. New-build houses are always going to be fraught with issues dur... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Russell Hugo came today , he was punctual and highly professional friendly and polite and more importantly he did a very good Job. Many thanks.

L'azienda ha risposto

Valutata 5 stelle su 5

The sales lady Diane, was fantastic - showing great knowledge and a experience, she had a lovely manor. The Manningtree Park site is a credit to City and Country. It is well laid out with plenty of gr... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Sviluppo di aree residenziali
  2. Impresa di costruzioni
  3. Costruttore di case

Scritti dall'azienda

Where Heritage Meets Innovation. For more than six decades, City & Country has been creating homes and communities that stand apart. Rooted in a deep respect for Britain’s architectural heritage, we bring together the art of sensitive restoration with the craft of designing and building new homes that feel timeless from the very first day. Our reputation is built on meticulous attention to detail and a steadfast commitment to doing things the right way. From shaping entire neighbourhoods to refining the smallest architectural detail, every decision is made with care and purpose. The result is homes that not only respect their surroundings but enhance them – places that will be cherished for generations.


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

78 recensioni

5 stelle
4 stelle
3 stelle
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4,8

Tutte le recensioni

(78)

38 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Chad was incredibly helpful

Chad was incredibly helpful, friendly, and did a great job.

8 gennaio 2026
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Risposta di City & Country

Thank you for sharing this lovely feedback! We’re so pleased to hear that Chad was helpful, friendly, and delivered great service. We’ll be sure to pass your kind words on to him.

Valutata 5 stelle su 5

Gintas has been incredibly helpful and…

Gintas has been incredibly helpful and reliable with all maintenance tasks around the flat. He is always kind, respectful, and takes the time to make sure everything is fixed properly. His work is thorough, efficient, and done with great attention to detail. It’s a real comfort knowing that any issue will be handled promptly and with care. Thank you, Gintas, for your excellent support and positive attitude.

12 dicembre 2025
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Risposta di City & Country

Thank you for sharing your feedback! We’re delighted to hear that Gintas has provided such reliable and thorough support – feedback like this means a lot. If there’s ever anything else we can assist with, please don’t hesitate to reach out.

Valutata 5 stelle su 5

Chad Lord

Chad Lord just left house after morning of fixing outstanding issues. Work completed to a very high standard. Chad happy in his work and approachable. Very impressed with Chad

5 dicembre 2025
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Risposta di City & Country

Thank you so much for your feedback! We’re delighted to hear that Chad was able to resolve all outstanding issues to such a high standard. It’s great to know he was approachable and happy in his work – we’ll be sure to share your kind words with him. We really appreciate you taking the time to let us know, and we’re thrilled you’re impressed with the service.

Valutata 5 stelle su 5

Great experience

Fantastic experience from start to finish. Anna & Diane were very welcoming. Explained to me in detail about the process of buying an apartment at Manningtree park.

23 novembre 2025
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Risposta di City & Country

Thank you so much for your wonderful feedback! We’re delighted to hear that you had a fantastic experience from start to finish. Anna and Diane will be thrilled to know their warm welcome and detailed explanation made the process clear and enjoyable for you. Enjoy your new home.

Valutata 5 stelle su 5

Very helpful when sorting out any snagging issues.

The Customer Care team are very helpful and proactive, I’m new to the development and have needed to contact them a few times already and am pleased to have the assurance that they will help to resolve any problems and answer questions

Georgie is very friendly and helpful and tries her best to resolve problems or point you in the right direction if the problem isn’t in her jurisdiction.

Russell’s 2nd visit, 1st to fix catch on window and 2nd to fix missing bolts on balcony. He is thorough, courteous and willing to answer any questions you have about the apartment and site.

20 novembre 2025
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Risposta di City & Country

Thank you so much for sharing your feedback!
We’re delighted to hear that our Customer Care team has been able to support you during your move into the development. It’s great to know that Georgie’s friendly and proactive approach has made a positive impression and that Russell’s thorough work on your visits helped resolve those issues quickly.
Your comments mean a lot to us, as we strive to provide a smooth experience for all our residents. If you need any further assistance, please don’t hesitate to get in touch – we’re always happy to help.

Valutata 5 stelle su 5

Snagging issues sorted out

We are very happy with our house. Our snagging items and other issues have always been dealt with fairly and promptly by the directors, customer relations and other staff. Chad Lord in particular has gone above and beyond expectations in sorting out numerous issues.

13 novembre 2025
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Risposta di City & Country

Thank you so much for sharing your feedback!
We’re delighted to hear that you’re happy with your home and that our team has been able to support you throughout the process. It’s great to know that our directors, customer relations team, and staff have met your expectations, and we’re especially pleased that Chad has gone above and beyond to assist you.

Valutata 5 stelle su 5

Russell Hugo

Russell Hugo. Dealing with issues inside & outside my flat Russell has been superb. Today he straightforwardly sorted a difficulty & then checked throughout the flat that no related problems would occur. He explained pleasantly why the problem had occurred and how to avoid it in future. He personifies 'Customer Care'. Thank you Russell.

11 novembre 2025
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Risposta di City & Country

Thank you for sharing such wonderful feedback! We’re thrilled to hear that Russell was able to resolve the issue so efficiently and take the extra step to check for any related problems. His clear explanations and proactive approach truly reflect the level of customer care we strive for. We’ll make sure Russell sees your kind words – they’ll mean a lot to him. Thank you again for taking the time to let us know!

Valutata 5 stelle su 5

A big thanks to Gintas who helped us…

A big thanks to Gintas who helped us settle in very nicely by being on hand to fix the minor snags we raised after moving in. Gintas was extremely reliable and completed each job to perfection - thank you Gintas .

5 novembre 2025
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Risposta di City & Country

We’re delighted to hear that Gintas was able to make your move-in experience smooth and stress-free. He takes great pride in ensuring everything is just right, so your feedback means a lot. We’ll be sure to share your appreciation with him. Wishing you many happy moments in your new home!

Valutata 5 stelle su 5

Will be happy to buy from city and country again

We purchased and moved in Factory No. 1 (Bedminster, Bristol) couple of years back. Our experience with city and country has more or less been positive. Our interface with the developer have been mostly through the sales and customer care teams and in both cases our interactions have been satisfactory. In particular, work of Mr. Russell from the customer care team stands out. In the first two years while builder's warranty was still active, he visited frequently to fix the small issues that arise in any new property. Every time he visited, he was professional, respectful and did his job with utmost care and precision.

25 luglio 2025
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Risposta di City & Country

Thank you, Megha, for your fantastic 5-star review! We're delighted to hear that your experience with City & Country has been so positive.

Valutata 5 stelle su 5

Russell Hugo has been great at sorting…

Russell Hugo has been great at sorting any snagging issue I've had. He's so helpful & I'm really happy with everything he has done.

6 novembre 2025
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Risposta di City & Country

Thank you so much for your kind words! We're thrilled to hear that Russell has been so helpful in resolving your snagging issues. It's great to know you're happy with everything he's done — we'll be sure to pass on your lovely feedback!

Valutata 5 stelle su 5

Chad

Had a visit today from Chad Lord to deal with some snagging issues which have been dealt with in a very professional manner.
On the few visits Chad has made to our house we have found him to be extremely polite, helpful and always in good humour. Thank you very much Chad.

5 novembre 2025
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Risposta di City & Country

Thank you so much for your lovely feedback! We're really pleased to hear that Chad handled your snagging issues so professionally and made a great impression during his visits. We'll be sure to pass on your kind words — he’ll be delighted to know his efforts are appreciated!

Valutata 5 stelle su 5

First-class service from start to finish

We’ve had the pleasure of being supported by several members of the C&C team—Julian, Tracy, and others—who consistently showed the highest level of professionalism throughout our home-buying journey.
A special shout-out goes to Rachel, who was simply exceptional. She answered every question with endless patience and made the entire process feel smooth and stress-free. Her kindness and efficiency were truly appreciated in every situation.
We’re absolutely thrilled to have purchased our new home through C&C. The team has been nothing short of outstanding, and we couldn’t be happier with the experience.

13 settembre 2025
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Risposta di City & Country

Thank you so much for your 5 star feedback! We're absolutely delighted to hear that your experience with Julian, Tracy, Rachel, and the rest of the City & Country team has been so positive. It’s fantastic to know that Rachel’s exceptional support made your home-buying journey smooth and stress-free. We’re thrilled you’re happy in your new home — congratulations, and thank you for choosing City & Country!

Valutata 5 stelle su 5

Brilliant build & Superb customer service

Delighted with our new home and with the customer service received from City & Country. We had outstanding customer service from 3 people in particular- David who helped with sales progression, Natasha who has coordinated our snagging repairs and Chad for completing the snagging repairs.
Highly recommended!

1 ottobre 2025
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Risposta di City & Country

Thank you so much for your brilliant review! We're delighted to hear you're happy with your new home and the service you've received. It's fantastic to know that David, Natasha, and Chad provided such outstanding support throughout your journey — we’ll be sure to pass on your kind words to them. We truly appreciate your recommendation!

Valutata 5 stelle su 5

Great Support with snagging issues

Since moving in, we have had a few snagging issues, as expected, but they have been resolved promptly and efficiently. Chad Lord, especially has gone over and beyond what we expected and are extremely grateful for his help in resolving all issues we faced. He is an asset to their team.

31 ottobre 2025
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Risposta di City & Country

Thank you for your kind review! We're so pleased to hear that your snagging issues have been resolved promptly and efficiently. It's especially wonderful to know that Chad went above and beyond to support you — we completely agree, he's a real asset to the team. We truly appreciate your feedback!"

Valutata 5 stelle su 5

Great experience at 1840

City & Country have been brilliant throughout our purchase and move into our fabulous new apartment at 1840. Really pleased with it. They have a refreshing can do attitude.

1 settembre 2025
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Risposta di City & Country

Thank you so much for the 5 star review, it is lovely to hear the buying process has been brilliant. We hope you enjoy your new home at 1840.

Valutata 5 stelle su 5

Approachable, friendly and honest.

Thank you so much to Rachel and Julian for all your help in assisting me with the purchase of a lovely property in Manningtree Park. You were always available to answer any questions, kept me up to date and were honest in your approach. It was a pleasure working with you both and I appreciated your support throughout. Thank you!
Penny

31 luglio 2025
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Risposta di City & Country

Thank you Penny for your 5 star review. It is lovely to hear Rachel and Julian were a pleasure to work with.

Valutata 5 stelle su 5

⭐⭐⭐⭐⭐ Outstanding Craftsmanship, Service & Community – A Dream Home!

I recently moved into my stunning new apartment in Regent House at Factory No. 1, Bristol, and I couldn’t be more thrilled with the quality and service provided by City & Country. From the very beginning, their dedication to restoring this historic building with such attention to detail and craftsmanship has been nothing short of exceptional.

The apartment itself is a perfect blend of character and modern luxury—the high ceilings, unique features, and impeccable finishes truly make it stand out. It’s clear that City & Country takes great pride in their work, ensuring that every element, from design to materials, is of the highest standard.

Beyond the beautiful home, the entire purchasing experience was seamless. The team was professional, friendly, and incredibly helpful, keeping me informed throughout the process and ensuring everything was just right upon move-in. The aftercare service has also been fantastic, with any queries promptly addressed.

One of the best surprises has been the wonderful sense of community that has developed here. It’s a pleasure to be surrounded by friendly neighbors who share an appreciation for the building’s history and charm. The communal spaces and courtyard create a welcoming environment, making it easy to feel at home.

I feel incredibly lucky to call this place home—thank you, City & Country, for creating something so special! If you’re looking for a home that blends history with high-end living, I can’t recommend them enough.

29 luglio 2025
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Risposta di City & Country

Thank you Silver for your 5 star review. It is lovely to hear that Factory No.1 are beautiful home and the entire purchasing experience was seamless. We wish you all the best in your new home.

Valutata 5 stelle su 5

The attention to the customer was…

The attention to the customer was outstanding.
Rachel and Julian were patient. Everything was explained fully.
I was made to feel at ease.

12 luglio 2025
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Risposta di City & Country

Thank you Catherine for your 5 star review, it is lovely to hear Rachel and Julian provided outstanding customer service.

Valutata 5 stelle su 5

Sarah Stubbs has been great throughout…

Sarah Stubbs has been great throughout the process, balancing solid contractual advice with friendly demeanour. The whole experience is professional, guided and speaks to a keen eye for detail and quality. Would definitely recommend.

20 giugno 2025
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Risposta di City & Country

Thank you Christopher for your 5 star review and recommendation. It is lovely to hear Sarah has been professional and great throughout the sales process. We wish all the best in your new home.

Valutata 1 stelle su 5

The most dishonest and deceitful

The most dishonest and deceitful organisation that I have ever experienced

24 maggio 2025
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Risposta di City & Country

We would welcome the opportunity to discuss this matter further. Please feel free to contact us via email at Customercare@cityandcountry.co.uk

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