Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Dettagli dell'azienda


Informazioni di contatto

2,4

Scarso

TrustScore 2.5 su 5

17 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Huge scammer

Huge scammer, ghosted me after giving me an offer letter and making me wait 2 months for it, and begged me to work with them a year ago, offered less pay than what was discussed. Do not work with Brittney

9 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

A customer for life !

I’ve known this brand for years and pieces are always so unique and fit perfectly. I especially appreciate how well they communicate and that they ensured I was fully updated while waiting on my order to arrive. Thanks Ciao!!

20 novembre 2025
Non scritta su invito
Valutata 2 stelle su 5

Two stars is generous

Two stars is generous, because my suit actually came, but only after making a public TikTok video and blasting them for their abysmal business practices. They also emailed me and asked me to make a review, so here you go!

I ordered the Omega Blazer in December and the Omega Trousers in January. I did not receive either item until February after making a video about them, and they begged me in my DMs to delete the video stating that it was “disheartening” to their business. But you know what’s truly disheartening? After ordering, being told my order was not going to ship until December 30th. Then being told it would ship January 11th. Then being told it would ship January 22nd. Then being told it would ship January 30th. Then being told February 4th. THEN being told February 13th. May I also mention, none of these shipping dates were distributed until emailing the brand SEVERAL times to ask for updates on my order and being given the run around as to shipping dates. May I ALSO mention the utter lack of communication from the brand via email and social media; instead, they chose to turn off and delete comments on posts where other people were calling them a scam, demanding answers, or even asking for an update on an order. Additionally, I tried to extend this brand grace because it is a Black woman-owned business, and we typically do not get the same resources everyone else does. However, when you have celebrities getting custom orders, your founder is on Instagram living her best life, and people that have ordered in September, October, November, AND December still not receiving their items – grace is a luxury. A luxury that Ciao by CC claims to be but does not fit the standard. If you are having shipping delays and issues you need to communicate that. If there is a back up on fabric, orders, etc, then you need to communicate that. However, the lack of communication and absolute dismissal while you prepare to launch a bridal line is concerning. Will brides be waiting 3-4 months for items? Or will you attempt to satiate them with false shipping dates? Additionally, it was not stated anywhere on the website when I ordered that all items were presumed to be under preorder. How convenient when emailing for shipping updates did they decide to say everything is a preorder.

Anyway, save your time and money and order somewhere else. Though the items are beautiful, you could spend your money on getting an item from their website custom made or just ordering somewhere else.

And no, Ciao by CC, does a 10% discount do anything when you had me waiting MONTHS for a suit that over $300. Keep the 10% and give it to a bride who will have an unfortunate experience with you.

13 febbraio 2026
Non scritta su invito
Valutata 5 stelle su 5

Ordered a Valentina Dress from this…

Ordered a Valentina Dress from this brand for Black Friday. I was hesitant because I saw the reviews after i purchased and it was pre order, however i received my dress and I absolutely LOVE IT!!! Wore it for my engagement party . The team was informative and my rep Amanda was extremely helpful, will shop again

1 febbraio 2026
Non scritta su invito
Valutata 1 stelle su 5

SCAM

I worked with Ciao by CC from October 2025 until November 2025 and it was a total scam. The owner did not pay the agreed amount on the contract and came up with several excuses and attempting to contact her was answered with silence and ghosting.
Not professional, unethical and disrespectful towards employees and clients. Do NOT work with this brand nor purchase from them.

1 ottobre 2025
Non scritta su invito
Valutata 1 stelle su 5

Scammer

I can’t believe how she continues to scam people. Brittney Campbell hires freelancers and then refuses to pay them. From what I’ve seen, this is a pattern, three people, including myself, were scammed by her. Customers are scammed as well. Be careful. Avoid working with her at all costs.

24 settembre 2025
Non scritta su invito
Valutata 1 stelle su 5

Do not trust this brand

It’s a scam
I ordered three items, a coat, a dress and a kaftan in June, it is now January 2026 one cancelled piece (refunded) but the rest, no news, no refund, nothing…
I keep emailing costumer service and no response…

9 gennaio 2026
Non scritta su invito
Valutata 1 stelle su 5

Scam

I placed an order in September, and it is now January 2026.
Every month, they come up with a new excuse for not shipping my order.

I have still received nothing. No product, no proper solution, just repeated delays and poor communication.

I strongly do not recommend buying from Ciao by CC. Based on my experience, this feels like a scam.

16 settembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Absolutely love Ciao by CC

Absolutely love Ciao by CC! I received the Omega blazer and trousers right on time and in perfect condition. The quality and fit are amazing, and you can really tell how much care goes into the pieces. I can’t wait for the new collection to drop—I’ll definitely be buying more. Truly love this brand.

26 agosto 2025
Non scritta su invito
Valutata 1 stelle su 5

freelance designer

I’m sharing my experience as a freelance designer who worked with this brand.
I completed the agreed project and delivered the final files, but I never received payment for my work and my follow-up messages were ignored.
Because of this, I, unfortunately, cannot recommend working with this brand from a professional collaboration point of view.

12 dicembre 2025
Non scritta su invito
Valutata 1 stelle su 5

A scam a brand

A scam! Do not order from this brand! Ordered a kaftan on July, now October and I have no item and no refund. Was lied too on multiple occasions about the status of the order , I was even told it was shipped at one point and it was not. Was then told the order was cancelled due to issues with production then it was issued with customs. 2 weeks on from saying it was cancelled and a refund issued I still have no money back and I am now being totally ignored by them via email and social media. DO NOT ORDER!

2 ottobre 2025
Non scritta su invito
Valutata 1 stelle su 5

This company took my money and never…

This company took my money and never shipped my dress. They ignored my messages until I made a comment on one of their instagram posts about what they did (comment they obviously erased). Then they sent me what looked like a screenshot to show me my order had just been canceled because of “quality issues”. And they still have not refunded me my money so now I’ve to open a claim with my bank. This company is a scam.

20 settembre 2025
Non scritta su invito
Valutata 1 stelle su 5

DO NOT ORDER from this store

DO NOT ORDER from this store. Waiting on order from August 13. It’s now September 19. No email communication and deleting Instagram comments. Very unprofessional. Changed shipping dates on website by 30 days without any notice and not responding to requests for cancellation and refund. Save yourself the headache.

13 agosto 2025
Non scritta su invito
Valutata 1 stelle su 5

This is a complete scam store

This is a complete scam store, they don't deliver the quality products nor pay the salaries and payments to the contractor, the owner of this store is also a scam, think twice before working with them.

10 maggio 2025
Non scritta su invito
Valutata 1 stelle su 5

Do not recommend

I am writing to address an issue with my recent order placed on July 6, 2024, which I completed via credit card. The order included the following items: The Quinn coat in yellow Kris suit blazer in purple The Michelle blazer in yellow and black Upon receiving the shipment, I found that the Michelle blazer was missing and the two items that did arrive were of poor quality. I have attempted to return the received items, but my request was declined. Additionally, I do not currently see an option to leave a review on the website. I kindly request a refund for the missing Michelle blazer and would appreciate it if you could accept the return for the items that were delivered. Thank you for your time and consideration. I look forward to your prompt response. Best regards, Brittany Mason

6 luglio 2024
Non scritta su invito

Questa è la tua azienda?

Reclama subito il tuo profilo per accedere agli strumenti business gratuiti di Trustpilot e avvicinarti ai tuoi clienti.

Crea un account gratuito

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più