My experience with Chris and Frank has been great. They made me feel at ease with the whole process from the start. My attorney, Bree, has been clear about everything from the start. She’s answered al... Leggi di più
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I had such a wonderful experience with this law office after being involved in an accident. From the beginning, I felt supported and taken care of, and Lindsey in particular was absolutely amazing.... Leggi di più
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I have just started working with Chris and Frank Accident Attorneys, and so far I’ve felt supported and that it’s been a good experience. Damian was my first contact with the attorney office, and he a... Leggi di più
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Angel Salvador was a great first experience with the firm. He was very through and well spoken. Answered every question clearly and made me feel confident at the end of the call. Thank you! I know tha... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
Chris and Frank Accident Attorneys are a team of experienced legal professionals dedicated to helping individuals who have been injured in accidents in California. We pride ourselves on our exceptional customer service and proven track record of success, having won over $100 million for our clients. We are committed to providing personalized attention and fighting tirelessly to secure the best possible outcome for each case. Our commitment to excellence is reflected in our BBB A+ rating and numerous 5-star Google reviews. We offer free consultations and work on a contingency fee basis, meaning you only pay if we win your case.
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Informazioni di contatto
20250 SW Birch St, 92660, Newport Beach, Stati Uniti
- 800-799-1044
- trustpilot@chrisandfrank.com
- chrisandfrank.com
4,6
Eccellente
21 recensioni
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Horrible Experience
Horrible, unprofessional team. Very rude. Not once did we hear from our attorney until months later when we had to request to please speak to our actual attorney not assistants, case workers etc. Not once did our attorney call us, introduce themselves, send us a welcome letter, nor came to meet us as other firms do. When you call their office you get sent to a call center where the people are a 3rd party who can't answer any questions. We were assigned one attorney at the beginning of our case, Ivette Hernandez and then when we finally spoke to an actual attorney per our request, MONTHS into our case, it was a different attorney. We asked what happened to our assigned attorney and the new attorney had the audacity to LIE and say he was always assigned on the case. Since that conversation the firm admitted that he lied and that our original attorney was no longer working there. It's a huge mess. We were never notified of the change or the transition of attorney, if she quit, if she was fired, we were just left in the dark and lied to. Please save yourself the trouble and pick another professional team- one that has the courtsey to at the bare minimum introduce you to the attorney on your case.
Already posted this once and only AFTER it was posted did they reach out to apologize. We offered an olive branch and invited them to our home to discuss going forward and they declined to come. Their ego wouldn't allow them to come to us and suggested us going to them... after we were already in an accident, car totaled, not driving, & avoiding long drives, Ubers and freeways.
1 luglio 2024
Non scritta su invito
Risposta di Chris and Frank Accident Attorneys
We are so sorry that we let you down. We are always trying to learn, and how to improve with each customer contact. Thank you for sharing your honest thoughts with us here.
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