Chitramtv.uk.com Recensioni 

691
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TrustScore 2 su 5

2,2

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Valutata 1 stelle su 5

I wanted to give zero stars but no option. I very rarely post reviews but had to do this because of the poor customer service from Chitram TV . You go to their website and when you click on subscripti... Leggi di più

Valutata 5 stelle su 5

Excellent TV channel network provider, I am using Chitram since 2018 in UK. Good quality HD channels and Movies. Auto recorder for all programs. Please remove "Shakshi" channel from Telugu news channe... Leggi di più

Valutata 5 stelle su 5

We have been using Chitram Tv for past 2 years now . Many regional channels to watch and lots of new movies . Can watch recorded programmes for 2 weeks. Big bonus is sports channels where we watched I... Leggi di più

Valutata 1 stelle su 5

If anything i would rate them negative. Contacted them to find out information and the customer service was asking for contact details along with address proof. When questioned why they need address... Leggi di più

Dettagli dell'azienda

  1. Impresa nel settore dei mass media

Scritti dall'azienda

Chitram TV is UK’s leading Indian TV Entertainment Company which provides unlimited live Indian TV channels In HD qulaity. we connect more than 80k indian customers in uk. our innovative Chitram TV Set top boxes packed with great features and high performance which offers you the best indian entertainment experience. to buy chitram tv set top box or the renewals with better discounts, visit our website www.chitramtv.uk.com.


Informazioni di contatto

2,2

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TrustScore 2 su 5

691 recensioni

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2,2

Tutte le recensioni

(691)

19 recensioni negli ultimi 12 mesi

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Valutata 1 stelle su 5

Very Bad Experience

I enquired about their service and package on tv and the customer care representative called me scammer. This is the way they treat the new customer. Then he is asking me if i don't have any job then search a job. I think many would be having such experience with them. Horrible company. I would never recommend them to anyone.

4 settembre 2025
Non scritta su invito
Valutata 1 stelle su 5

My experience communicating with this…

My experience communicating with this seller on WhatsApp was disappointing. The tone of the responses felt rude and unprofessional, with incomplete replies that were often unclear. When I asked for a call to better understand, I was told to “write, I have work to do,” which I found dismissive and not respectful of a customer’s concerns. As customers, we expect clear communication and courteous service, and such tones are not appreciated. I hope this feedback helps improve future interactions.

2 settembre 2025
Non scritta su invito
Valutata 1 stelle su 5

Horrible and rude customer service through messaging

I was interested in getting a subscription and contacted through what's app.
The message was 'get lost you idiot' for just asking them what the channels were in the package!!!!
I would never trust them, if that's the way they behave to a potential customer. I've passed this information on to my friends who are existing customers of theirs, who have decided to terminate the existing subscriptions and pass this information around.
I wish there is a zero star option.

23 agosto 2025
Non scritta su invito
Valutata 1 stelle su 5

Absolutely terrible customer service

Absolutely terrible customer service. The person I spoke with was rude, arrogant, and completely unprofessional. Instead of answering basic questions, they gave attitude, dodged my queries, and even told me not to waste their time. No respect, no courtesy—just pure arrogance.

Good thing I contacted them before buying. If this is how they treat potential customers, I can’t imagine how bad it would be after purchase. They don’t even deserve 1 star. Avoid at all cos

9 giugno 2025
Non scritta su invito
Valutata 1 stelle su 5

I would give 0 star

I would give 0 star, if possible. Really bad attitude from a salesman, who did his best to sale chitram to us and after receiving the box , when I approached to ask doubt , he behaved very rude. I have screenshots of the messages. Very unprofessional, stay away from this stupid company. I would recommend all indians to avoid buying chitram.

24 aprile 2025
Non scritta su invito
Valutata 1 stelle su 5

Very terrible and poor service

Very terrible and poor service ! Stay away !

I tried to contact through watz app and the attitude and the way they communicate shows the company has no idea about customer service so beware !!

17 aprile 2025
Non scritta su invito
Valutata 1 stelle su 5

Was abused by their staff

One of the most ridiculous customer service experiences I have had, asked solution for some technical problem and their customer support staff literally abused me, can share the screenshot, have their subscription for next few months and would not review it again

11 marzo 2025
Non scritta su invito
Valutata 1 stelle su 5

I was duped by this company last year

I was duped by this company last year. They took £104 pounds, no customer service, poor connection and three months later the box is dead. I have started the process to recover my money. They casually deny that the money was taken by TELZTROLTD and not BT Squire. The first company is registered under the director Eugene Jovitha Sivanathan in Aylesbury who is not picking up the phone.

20 novembre 2024
Non scritta su invito
Valutata 1 stelle su 5

Rude Customer service.

I messaged the company to ask for specific details about the service, costs, available channels etc. a few days ago, and the customer service was terrible. The person I contacted was extremely rude, and told me to not buy the item instead of comforting me and confirming that the product would work, when I asked if there was any aftercare for the channel, and if there was insurance in case there was a problem. When I asked about a few specific channels the person very rudely pointed to a previous message and did not reply to the question I asked properly. I felt misunderstood and misinformed. Definitely would not recommend.

21 gennaio 2025
Non scritta su invito
Valutata 1 stelle su 5

Stupid, rude and useless sales team in UK

OMG, I've never seen such a worst customer service in history, they'll take at least 1 week to reply for WhatsApp message and after taking all the details from you they'll say we don't have now try again next week, utter stupid sales team and so rude and I hope they shut that down in uk and we'll continue to buy from france 🇫🇷 excellent sales team and you'll get it done in no time.

8 settembre 2024
Non scritta su invito
Valutata 1 stelle su 5

Wrost and rude customer service never…

Wrost and rude customer service never pick the phone even decline your call.Most arrogant and unprofessional people running the business how can they get way by providing such a service. Please avoid this terrible service good for nothing. Cheaters TV better name than chitram tv

27 agosto 2024
Non scritta su invito

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