I wanted to give zero stars but no option. I very rarely post reviews but had to do this because of the poor customer service from Chitram TV . You go to their website and when you click on subscripti... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Excellent TV channel network provider, I am using Chitram since 2018 in UK. Good quality HD channels and Movies. Auto recorder for all programs. Please remove "Shakshi" channel from Telugu news channe... Leggi di più
We have been using Chitram Tv for past 2 years now . Many regional channels to watch and lots of new movies . Can watch recorded programmes for 2 weeks. Big bonus is sports channels where we watched I... Leggi di più
If anything i would rate them negative. Contacted them to find out information and the customer service was asking for contact details along with address proof. When questioned why they need address... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Chitram TV is UK’s leading Indian TV Entertainment Company which provides unlimited live Indian TV channels In HD qulaity. we connect more than 80k indian customers in uk. our innovative Chitram TV Set top boxes packed with great features and high performance which offers you the best indian entertainment experience. to buy chitram tv set top box or the renewals with better discounts, visit our website www.chitramtv.uk.com.
Informazioni di contatto
Regno Unito
- chitramtv.uk.com
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I wouldn’t trust them with a penny
Awful product, awful service, and shady review practices. Customers deserve honesty, not manipulation. Stay far away.
Very Bad Experience
I enquired about their service and package on tv and the customer care representative called me scammer. This is the way they treat the new customer. Then he is asking me if i don't have any job then search a job. I think many would be having such experience with them. Horrible company. I would never recommend them to anyone.
My experience communicating with this…
My experience communicating with this seller on WhatsApp was disappointing. The tone of the responses felt rude and unprofessional, with incomplete replies that were often unclear. When I asked for a call to better understand, I was told to “write, I have work to do,” which I found dismissive and not respectful of a customer’s concerns. As customers, we expect clear communication and courteous service, and such tones are not appreciated. I hope this feedback helps improve future interactions.
Horrible and rude customer service through messaging
I was interested in getting a subscription and contacted through what's app.
The message was 'get lost you idiot' for just asking them what the channels were in the package!!!!
I would never trust them, if that's the way they behave to a potential customer. I've passed this information on to my friends who are existing customers of theirs, who have decided to terminate the existing subscriptions and pass this information around.
I wish there is a zero star option.
Poor & rude customer support
Poor & rude customer support. I tried to check for Renewal and their response were rude. Looks like they are scamming people and try to sell different product.
Absolutely terrible customer service
Absolutely terrible customer service. The person I spoke with was rude, arrogant, and completely unprofessional. Instead of answering basic questions, they gave attitude, dodged my queries, and even told me not to waste their time. No respect, no courtesy—just pure arrogance.
Good thing I contacted them before buying. If this is how they treat potential customers, I can’t imagine how bad it would be after purchase. They don’t even deserve 1 star. Avoid at all cos
I would give 0 star
I would give 0 star, if possible. Really bad attitude from a salesman, who did his best to sale chitram to us and after receiving the box , when I approached to ask doubt , he behaved very rude. I have screenshots of the messages. Very unprofessional, stay away from this stupid company. I would recommend all indians to avoid buying chitram.
Poor service and poor quality…
Poor service and poor quality streaming..
Very terrible and poor service
Very terrible and poor service ! Stay away !
I tried to contact through watz app and the attitude and the way they communicate shows the company has no idea about customer service so beware !!
Terrible customer care
Terrible customer care.
Called them for fixing the channel several times but no support.
I had a very bad customer care…
I had a very bad customer care experience. The person was so rude in addressing the issue and overall I am not happy with the service they provide.
Was abused by their staff
One of the most ridiculous customer service experiences I have had, asked solution for some technical problem and their customer support staff literally abused me, can share the screenshot, have their subscription for next few months and would not review it again
I was duped by this company last year
I was duped by this company last year. They took £104 pounds, no customer service, poor connection and three months later the box is dead. I have started the process to recover my money. They casually deny that the money was taken by TELZTROLTD and not BT Squire. The first company is registered under the director Eugene Jovitha Sivanathan in Aylesbury who is not picking up the phone.
Rude Customer service.
I messaged the company to ask for specific details about the service, costs, available channels etc. a few days ago, and the customer service was terrible. The person I contacted was extremely rude, and told me to not buy the item instead of comforting me and confirming that the product would work, when I asked if there was any aftercare for the channel, and if there was insurance in case there was a problem. When I asked about a few specific channels the person very rudely pointed to a previous message and did not reply to the question I asked properly. I felt misunderstood and misinformed. Definitely would not recommend.
Customer care is rude
Customer care is rude , please don't buy illegal streaming
Stupid, rude and useless sales team in UK
OMG, I've never seen such a worst customer service in history, they'll take at least 1 week to reply for WhatsApp message and after taking all the details from you they'll say we don't have now try again next week, utter stupid sales team and so rude and I hope they shut that down in uk and we'll continue to buy from france 🇫🇷 excellent sales team and you'll get it done in no time.
WORST CUSTOMER SERVICE EVER!
Wrost and rude customer service never…
Wrost and rude customer service never pick the phone even decline your call.Most arrogant and unprofessional people running the business how can they get way by providing such a service. Please avoid this terrible service good for nothing. Cheaters TV better name than chitram tv
Hopeless customer service never respond…
Hopeless customer service never respond to issues they say customer service is 24×7 however no one respond to technical issues really embarrassing service
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