Chipperfield Garden Machinery Recensioni 

295
•
TrustScore 4 su 5

4,0

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Valutata 5 stelle su 5

A very pleasant and helpful company to deal with. We ordered a reconditioned lawnmower but they later phoned to say that they didn’t have any more so were sending us a new one for the same price. Very... Leggi di più

Valutata 1 stelle su 5

Not surprisingly with the evidence I had, I took to Small Claims Court, & today have received from HMPG a cheque for £1499.98 which includes Court & bailiff charges, my expenses & interest at 8%. I... Leggi di più

Valutata 4 stelle su 5

Cannot fault your product (petrol trimmer) does fantastic job and fab price with extra 10% off - excellent. But you really should look into your delivery drivers. Our parcel was left on the path... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I wanted a simple and reliable mower, my last Mount field had lasted 20 years. This seemed to be the natural successor and Chipperfield could supply it at a very good price went elsewhere it was mostl... Leggi di più

Dettagli dell'azienda

  1. Negozio di tosaerba
  2. anche in
  3. Vivaio e articoli per il giardino

Scritti dall'azienda

Best Priced Lawn Mowers for Sale. We have Mountfield, Efco, Hayter and Maspot Lawn Mowers, Lawnflite, Moutfield Lawn Tractors on Sale. Free Next Day Delivery on All New Mowers.


Informazioni di contatto

4,0

Molto buono

TrustScore 4 su 5

295 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,0

Tutte le recensioni

(295)

0 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

All good thanks.

8 novembre 2020
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Risposta di Chipperfield Garden Machinery

Good evening Mr Grimes

Many thanks for your review, we are very happy to hear about you experience with Chipperfield and hope to see you again soon.

Kind regards
Sally

Valutata 5 stelle su 5

Very impressed

Very impressed - easy to assemble. easy to use and very effective. So good, I have ordered one for our son and daughter.

5 novembre 2020
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Risposta di Chipperfield Garden Machinery

Good evening Terry

Its good to hear that you are impressed with the Racing 2600EB Electric 3 in 1 - Blower-Vac and Shredder and even better that you have purchased them for your family as well.

Kind regards
Sally

Valutata 4 stelle su 5

Good value and Efficient service.

I know I odered during lockdown when staffing was short but eventually my order was fulfilled and my Chipper arrived fully assembled. I think it is worth the wait and i have ordered other equipment from mow direct as they are good value.

4 novembre 2020
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Risposta di Chipperfield Garden Machinery

Good evening Mr Hayward

Im pleased to hear that your Chipper has finally arrived and hope it will be worth the wait.

Kind regards
Sally

Valutata 4 stelle su 5

The delivery was on Monday at 8.30 am…

The delivery was on Monday at 8.30 am and assembly of the unit was not the easiest as the connections were very tight. Otherwise I will reserve my comments. It seemed much heavier than I expected.

27 ottobre 2020
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Risposta di Chipperfield Garden Machinery

Good morning

Thank you for your order. Im sorry to hear that the assembly wasnt the easiest, obviously if there are any further issues please contact customercare@buyanddrop.co.uk

Kind regards
sally

Valutata 5 stelle su 5

I was happy to purchase this ride on…

I was happy to purchase this ride on mower at a very good price and sold to me by a very good and friendly salesman.arrived today but won’t know anything much about it as to be a Christmas present but thank you.

26 ottobre 2020
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Risposta di Chipperfield Garden Machinery

Good morning Mr Crichton

Im very pleased to hear that the salesteam done a good job. If you need any assistance once you get to use the tractor please do not hesitate to call us. You will need to charge the battery for an initial 24-48 hours and then keep it on a trickle charge if it is not going to be used for a couple of months.

Kind regards
Sally

Valutata 5 stelle su 5

Very quick and efficient delivery

Very quick and efficient delivery, item bought turned out to be faulty. The response was excellent. Customer service was extremely efficient with really good communication and the problem corrected very quickly

26 ottobre 2020
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Risposta di Chipperfield Garden Machinery

Dear Ed, Many thanks for your review. We hope to see you again soon! Thanks Chipperfield

Valutata 5 stelle su 5

Great service

24 ottobre 2020
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Risposta di Chipperfield Garden Machinery

Good morning Steve

Thank you for your custom and your order.

Kind regards
Sally

Valutata 5 stelle su 5

Brill

Yes, this is a great Scarifier. Could not believe the thatch and moss collected from my lawn. It is true that the collection case is a complete waste of time. I don't know why they bothered. Even if my lawn had minimal moss to collect I don't think this would ever be big enough. In saying that the biggest I have seen offered is 55l, I don't think that would do the deed either. So just find that rake and dig out the old wheel-barrow and your off.

24 ottobre 2020
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Risposta di Chipperfield Garden Machinery

Good morning Vanessa

Its great to hear that you are very satisfied with your scarifier , i will forward your comments on regarding the collection bag. Hope to see you again in the future.

Kind regards
sally

Valutata 5 stelle su 5

First class service and product appears…

First class service and product appears very good at first sight. The only silly thing was the inclusion of a hard to use form of screwdriver, no need for it, just use your own proper ones,much easier!

24 ottobre 2020
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Risposta di Chipperfield Garden Machinery

Good morning Steve

Its good to hear you found our service first class especially in these trying times. Hope we an help you again in the future.

Kind regards
Sally

Valutata 5 stelle su 5

Goods arrived on time and in good…

Goods arrived on time and in good condition.

24 ottobre 2020
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Risposta di Chipperfield Garden Machinery

Good morning Mr White

Thank you for your order hope all is ok with it when you get round to using it.

Kind regards
Sally

Valutata 5 stelle su 5

Buying from Chipperfield has been a…110% positive expereince.

Buying from Chipperfield has been a first class expereince and strange to tell of a supplier that seems to hold the customer service above all else.
Congratulations guys would highly recommend to any prospective buyer, talk to them for knowledgeable, quick and polite treatment

23 ottobre 2020
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Risposta di Chipperfield Garden Machinery

Good morning

Thank you for your 5 star review and very kind words. Please do tell all of your friends and family about us that would be great.

Kind regards
Sally

Valutata 4 stelle su 5

After my initial query regarding slight…

After my initial query regarding slight transit damage to A Frieder ride on bought a few weeks ago & my one star previous review, I was contacted by a senior person who got all my issues delt with. i.e. a replacement for the damaged grass cover & a proper engine manual.
thank you.
NZ Perth UK

22 ottobre 2020
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Risposta di Chipperfield Garden Machinery

Good morning Mr Zoha

Thank you so much for updating your review. Im so pleased to hear that everything was sorted in the end. Please do not hesitate to contact us again if we can be of any more assistance in the future.

Kind regards
Sally

Valutata 5 stelle su 5

Goof leaf blower

I ordered a leaf blower which arrived very quickly. It was a bit fiddly to put together but not that difficult. It works well, better on blow than on suck.

22 ottobre 2020
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Risposta di Chipperfield Garden Machinery

Good morning Mr Smith

Thank you for your order and your review. Hope we will see you again in the future.

Kind regards
Sally

Valutata 5 stelle su 5

Excellent customer service

Excellent customer service. Friendly customer rep on the phone and lawnmower arrived promptly and undamaged

22 ottobre 2020
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Risposta di Chipperfield Garden Machinery

Good morning Annette

Its great when we get 5 stars for customer service especially in these difficult times, so thank you very much.

Kind regards
Sally

Valutata 4 stelle su 5

After an initial very poor show by…

After an initial very poor show by sending a 2nd hand machine covered in scratches, dents and dirt and baisicly just left with me by a 3rd party delivery driver, email didnt arrive after ordering as they took the wrong details down (twice) they came good. Took over 6 weeks to sort after it was clear after no phone calls came or emails something wasnt right! After a couple of calls (after the damaged/poor machine got delivered) it got sorted and for all the problems they gave me an upgraded machine to make up for all the nonsense and poor service. Would have been 5 stars for sorting it out correctly in the end thank you, but that would slighlty false as it hasnt the best of sales. Sort out the communication by switchboard staff, warehouse etc and im sure customer exp would be excellent. Now at the nearly the end of october i wont actually get to use it until the spring :( The gentleman that delivered today by the way was first class, thank you

22 ottobre 2020
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Risposta di Chipperfield Garden Machinery

Good morning Mr Wheatley

Thank you for your review. Im so sorry to hear that your experience hasnt been the best but hopefully everything is sorted now. If there are issues in the future please do not hesitate to contact me again. We do take constructive criticism on board and will certainly look at our processes.

Kind regards
Sally

Valutata 5 stelle su 5

Somehow my order was lost but after a…

Somehow my order was lost but after a quick call it was delivered the following morning with a friendly chap all made up and put in my garden down 6 steps so very helpful indeed.

22 ottobre 2020
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Risposta di Chipperfield Garden Machinery

Good morning Mr Mckenna

Im sorry to hear that your order was lost but it all worked out for the best in the end.

Kind regards
Sally

Valutata 4 stelle su 5

the mower looks great,although there…

the mower looks great,although there are some minor problems with it. 1)the height mechanism would only operate on 2 heights so I had to make an adjustment to the bracket so all heights could be used, 2) the guide on starting the machine are totally wrong and i had to trial different ways of starting it. 3) when emptying the grass box it can be a pain getting the mower to to fire up straight away 4) the clutch on the mower does not seem to like slight inclines and the mower needs a push to get it started, apart from that the mower works well.

22 ottobre 2020
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Risposta di Chipperfield Garden Machinery

Good morning Mr Cartwright

Thank you for leaving your findings on the machine i will certainly forward them on to the relative people.

Kind regards
Sally

Valutata 3 stelle su 5

incomplete order.

Advert said ride on mower comes complete with towing bracket following numerous calls and emails never arrived had to buy one separately costing £55.00.

Mower was good price and following they apology i would shop again with them.

22 ottobre 2020
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Risposta di Chipperfield Garden Machinery

Good afternoon Mr Ball

Im very sorry you didnt receive your tow bar however i understand my colleague Jake has spoken to you and as a gesture of good will he is going to send you a goody bag for all the inconvenience you have been caused.

Kind regards
Sally

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