Chilterndoors Recensioni 

300
TrustScore 5 su 5

4,9

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Valutata 5 stelle su 5

Just had external doors and replacement patio door installed.Cannot speak highly enough of the product or installation team and admin support. Fully intending to return to this company for window rep... Leggi di più

Valutata 5 stelle su 5

A brilliant experience from start to finish. Having researched the door I wanted myself I got in touch with Louis to ask questions & get an honest opinion on. Lousi was happy to answer all m... Leggi di più

Valutata 5 stelle su 5

I recently had a new front door installed by Chiltern Doors and I am very pleased with the final result. The two fitters arrived on time, were very polite and professional throughout, and took... Leggi di più

Valutata 5 stelle su 5

Today Chiltern Doors completed my front porch enclosure with two composite doors in the middle. It’s great quality product which was fitted with excellent workmanship. Really impressed with the end... Leggi di più

Dettagli dell'azienda

  1. Fornitore di porte

Scritti dall'azienda

We are a local family run Doors and Window business. We specialize in Composite, Upvc, Aluminum doors, Windows and Roller garage doors. We offer many payment options including interest free credit. We pride ourselves on great quality and a massive Range to choose from.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

300 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,9

Tutte le recensioni

(300)

48 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Amazing service!

I had the pleasure of interacting with Atom from Chiltern Doors, and I am truly impressed by the exceptional customer service he provided throughout the process.

The selection of doors he had offered was impressive. Whether you're in the market for a traditional, classic design or something more modern and contemporary, Chiltern Doors has a wide variety of styles, materials, and finishes to choose from. I was able to find the perfect door that not only improved the aesthetics of my home but also enhanced its security and energy efficiency.

The installation process was seamless. The installation team arrived on time, and they worked efficiently and with great attention to detail. They were respectful of my property, and they left everything clean and tidy once the installation was complete. The door was installed flawlessly, and it operates smooth.

I'll definitely be recommending your services to family and friends.

2 settembre 2023
Non scritta su invito
Valutata 5 stelle su 5

Prompt customer service

Placed my new composite front door & 2 side panels order with Chiltern Doors dealt with by Atom. He was prompt in answering all my queries. Always available when I needed to check something, went above & beyond to ensure the door was fitted. Despite a slight delay in door delivery (due to supplier) he constantly chased the supplier for me and ensured everything was completed speedily. The door was also excellent quality and I was pleased by the look of it once it was installed. Overall very pleased by the service I’ve received from Atom.

7 settembre 2023
Non scritta su invito
Valutata 5 stelle su 5

Excellent service from start to finish…

Excellent service from start to finish from Haris, the door was fitted professionally and within agreed timescale.

Really pleased with the service and quality received from Haris and the team, would recommend 100% to anyone 👍

5 settembre 2023
Non scritta su invito
Valutata 5 stelle su 5

New composite front door and two windows

Just had new front door and frame in blue and two windows replaced , the fitter was excellent and I am.very pleased with the results , Harris kept to his promise on timings of the job and I was kept informed from quote through to instalation, thanks very much

6 settembre 2023
Non scritta su invito
Valutata 5 stelle su 5

Great service and quality …

We’ve just had all our windows replaced and a new front door, the price was very reasonable and the service and communication was excellent. The fitting team were efficient and left no mess including hoovering after themselves which was a bonus. Would highly recommend this company.

26 agosto 2023
Non scritta su invito
Valutata 5 stelle su 5

We have just had an electric garage…

We have just had an electric garage door, a composite front door and two small windows fitted by Chilterndoors and have to say that the price was reasonable and the standard of work was excellent the workers were polite and friendly, I can honestly say one of the easiest companies to deal with, they did what they said they would on time and cleaned up after them. Thank you Harris

28 agosto 2023
Non scritta su invito
Valutata 5 stelle su 5

I highly recommend Chilterndoors

I highly recommend Chilterndoors. Haris kept me updated with the dates and time of when my front door will be fitted the door looks amazing the fitter did a brilliant job. I will definetly recommend Haris to my family and friends too.

26 agosto 2023
Non scritta su invito
Valutata 5 stelle su 5

5 Star family run business

Lui & the team have been amazing! We got 5 star service from the first consultation to completion. We bought bifolds and a window for our new extension and a new front door to replace our outdated one that was on its last legs.
There was never any pressure or hard selling tactics used (as we’d experienced from other companies). Lui was professional and more than happy to offer advice and answer questions. He took time to design the doors and window we wanted. The doors were delivered quickly and fitted well.
We did experience some minor damage to our bifolds on delivery, however, the parts were ordered and replaced (at no extra cost) and we got the quality products we paid for at a very fair price.
Would definitely recommend using this local, family-run company, they really have been great!

14 agosto 2023
Non scritta su invito
Valutata 5 stelle su 5

chilterndoors are the best for doors 💯

chilterndoors are the best for doors 💯. We had our door fitted in They are very quick and efficient, all done with in 2 hours I can't recommend them enough 👍💯
Can't wait to call them again to do my back door soon
Would highly recommend to everyone
Very happy with the amazing service and door
Thank you so much

23 agosto 2023
Non scritta su invito
Valutata 5 stelle su 5

Great service and door

Booked an appointment with Lui at the showroom, must say very impressive showroom. It was great to be able to open and close the doors. We selected a door at a very fair price and it was installed yesterday. Very happy with the service and the door, I would highly recommend.

18 agosto 2023
Non scritta su invito
Valutata 5 stelle su 5

Recently had a new front door fitted…

Recently had a new front door fitted Haris was very professional throughout the whole process kept me informed throughout. The front door is solid and very nice and will definitely keep the heat in the when winter comes and I feel more secure highly recommend this company thank you.

18 agosto 2023
Non scritta su invito
Valutata 5 stelle su 5

Will Recommend to others 110%

Haris was very easy going when gaining a quote, he had lots of options too. It was a very comfortable build up prior to installing my front doors, i am sooooo happy with the new front door, it looks amazing and also helps me feel a little more secure. The quality is very high as he promised and im super happy, I 110% recommend him and his team, thank you very much Haris

15 agosto 2023
Non scritta su invito
Valutata 4 stelle su 5

great products, but awful customer service

Last August we decided to have a new front and back door, and choose Chiltern doors. we order the doors, and said we did not want them installed until end of October due to them being made and us being on holiday. took a few weeks to get the quote through after chasing, we got the quote and paid the deposit, then we got the design through for the front door the wrong glass was added so we got that changed. We had our door installed in the November, only the front door, the guy who come to install the door said as he loaded the back door in the van the glass blew so it needed a new glass adding, i said that was find not a problem accidents happen, he said should only take 2 weeks to get it repaired and the office will contact by the January i was contacting the office after not hearing anything from chiltern doors, the back door was booked in and then the night before got a call to say the fitter was ill we will call you back with a date, by the end of February no call back so back on the phone again to get it booked in so March back door was fitted. With in a few hours the door being fitted i soon got the finale bill in which i complained by the way i had being treated as a customer in which management called me and apologized and took money off the bill, they advised the error had been due to the new computer systems, but no my problems have not finished, the door bar end had come out twice now and Chiltern doors glued it the first time, the second time i requested it to be replaced, this was at the end of June i have had to chase and kept being told not in yet, last night after very little response i finale got hold of some one and they told me the items are in and this morning we had item glued back in. I have had a number of people saying love the door and glass where did you get it from i say Chiltern doors but i would not recommend due to the customer service is awful. I would certainly recommend the products, but be ready for not so good customer service and having to chase for answers.

12 agosto 2023
Non scritta su invito
Logo di Chilterndoors

Risposta di Chilterndoors

Hello Carol,

Thank you for taking time to leave us a review. We are glad you love the products!

I know we have spoken at length regarding the issue you had. Composite doors have drip bars at the bottom that have end caps on, They clip on at the bottom, Sometimes when people use the doors they can catch the drip bar with there legs or clothes and it clips off.
This may we add is a common thing with composite doors, Every door has a drip bar with end caps that are attached. They clip on and off.
This is what happened in this case, We logged it with the manufacturer and as expected they said can you clip or glue the end cap on please. We purchased a new drip bar as you seemed very upset by this clip coming off.

Today we came out and clipped on your weather bar. If this was to come off again please clip it back on and try to be careful catching anything on the drip bar please moving forward.

I must say I have looked at the pictures of the doors installed and the workmanship and quality of works is top quality, Sometimes it takes a little while to get new parts etc from suppliers and they we come out and install normally when we are in your area when its a gesture of good will over a manufacturing warranty claim.



Valutata 5 stelle su 5

Haris from chilterndoors

Haris from chilterndoors, he is an amazing person. From start to finish he regularly contacts me about the updates. The quality of the doors are very good. The persons who are come to fix the doors are very friendly and very experienced. I give them a five star rating. Thank you chilterndoors and Haris. Saju

4 agosto 2023
Non scritta su invito
Valutata 5 stelle su 5

110% recommend, very very happy

Haris was very easy going when gaining a quote, he had lots of options too. It was a very comfortable build up prior to installing my front doors, i am sooooo happy with the new front door, it looks amazing and also helps me feel a little more secure. The quality is very high as he promised and im super happy, I 110% recommend him and his team, thank you very much Haris

20 giugno 2023
Non scritta su invito
Valutata 5 stelle su 5

review

Good service

12 giugno 2023
Non scritta su invito
Logo di Chilterndoors

Risposta di Chilterndoors

Hello Adrian,

Thank you for your review. Having read your review I can see that you had a lovely new composite door installed within 4 weeks from ordering.

I can also see that on installation we noted that a Lion head knocker had been missing off of the order. The manufacturer have acknowledged this and our office administrator spoke to you at the early part of this week to arrange a date to get this installed for you.

We have not been made aware of any "Squeaky sound" but would happily look at this when we arrange to come out and install the knocker for you.

Our notes state that you have been away and we were to hold off from the knocker installation until you was back.

We want you to be 100% happy and try out best to keep every customer feeling that way. We do realize that sometimes items can be missed from the suppliers etc and We acknowledge it can be frustrating but do not worry by the end of this week you will have your knocker installed providing your back and we can attend as we need the door to be open to install.

If you have an queries or concerns please contact our office on 01582 858440 and someone always answers Monday to Friday.

UPDATE:

Adrian we have tried to call a good few times, But no answer. Please give us a call back and we will arrange to put the knocker on for you.

The manufacturer is a well reputable brand called Virtuoso, They give a 10 year guarantee, So we would be happy to look at any concerns you are now having. This is the first we have heard of this from you so Hopefully it is not just because you are unhappy about a knocker.

The administrator Angeline in the office has logged your conversation which stated dates that the knocker could not be installed due to you being away.

Adrian, We really value your business and really do not want to bicker over trust pilot. If you could answer your phone or call us back this is much easily resolved.

The ten year guarantee will eradicate any concerns you are now having and the knocker will take 5 minutes to install but we do have to get into the house and have the door open to install it, We cannot install from the outside.



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