Chequers Cars Chobham Recensioni 

833
•
TrustScore 5 su 5

4,9

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Valutata 5 stelle su 5

Was put in contact with them via Motorway as we wanted to sell my wife’s car and they won the auction. They were absolutely fantastic from the very start. Good communication, fair price and work... Leggi di più

Valutata 5 stelle su 5

I sold my late wife's car though Motorway to Chequers Cars. Everyone I had contact with was lovely, in particular James, Simon and Peter. They were warm, compassionate (considering my circumstances)... Leggi di più

Valutata 5 stelle su 5

Excellent communication from my first contact with James through to completion of the purchase. Travelled by train from North West England down to Woking to test drive the vehicle and complete the pur... Leggi di più

Valutata 5 stelle su 5

Friendly, professional, family run business that makes you feel absolutely certain that you're getting the best possible deal. I've personally been in the sales side of the motor trade for over 30... Leggi di più

Dettagli dell'azienda

  1. Rivenditore di auto

Scritti dall'azienda

With over 30 years’ experience in all aspects of the motor trade, Chequers is the place to buy your next used vehicle.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

833 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,9

Tutte le recensioni

(833)

34 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

I sold my late wife's car to Chequers

I sold my late wife's car though Motorway to Chequers Cars. Everyone I had contact with was lovely, in particular James, Simon and Peter. They were warm, compassionate (considering my circumstances), helpful, efficient and extremely fair. I have not hesitation in recommending this family run independent car dealership.

26 agosto 2026
Non scritta su invito
Valutata 5 stelle su 5

Was put in contact with them via…motorway

Was put in contact with them via Motorway as we wanted to sell my wife’s car and they won the auction.

They were absolutely fantastic from the very start. Good communication, fair price and worked collection around our holiday. They didn’t try to haggle down the price when they arrived to inspect and collect. The driver, Simon was an absolute gent!

Would definitely recommend.

7 agosto 2026
Non scritta su invito
Valutata 5 stelle su 5

Excellent communication from my first…

Excellent communication from my first contact with James through to completion of the purchase. Travelled by train from North West England down to Woking to test drive the vehicle and complete the purchase. Was met at the station by James and taken back to Chequers. The fiat was exactly as described and this family business was so easy to work with because of good communication.

5 agosto 2026
Non scritta su invito
Valutata 5 stelle su 5

Best experience!!

Friendly, professional, family run business that makes you feel absolutely certain that you're getting the best possible deal. I've personally been in the sales side of the motor trade for over 30 years and I can honestly say that although Chequers is a modern, professional company, it's also a throwback to the good old days when customers weren't made to feel like just another number as they do now in PLC run dealer groups
Keep the great work up!
Andrew & Heidi

29 luglio 2026
Non scritta su invito
Valutata 5 stelle su 5

Amazing staff and service

Found Gavin and all the staff amazing. I felt very comfortable choosing to buy a car at Chequers as got a very good feeling about the place as felt they were very trustworthy. Had a bad experience buying a car last time and this has restored my faith . I would 100 % recommend .

22 luglio 2026
Non scritta su invito
Valutata 1 stelle su 5

Dreadful company

Dreadful company
Rude staff
Rip off merchants who play people’s vulnerabilities to their advantage

Even the response is in accurate and total lies ~ £200 was deducted. The found key was advised on the SAME via phone and email. The member of staff that wanted to FaceTime whilst I was at an airport WAS rude and hung up the phone when I didn’t agree with his narrative. No emails were ever responded to.

Now in hands if lawyers

4 giugno 2026
Non scritta su invito
Logo di Chequers Cars Chobham

Risposta di Chequers Cars Chobham

Good evening, Mrs Black,

Thank you for your review.

We apologise for the delay in responding, but it took some time for us to establish exactly who had left this review, as negative reviews are extremely rare for our business.

Now that we have clarified the situation, we feel it is only fair to explain what actually occurred, as we believe your review does not accurately reflect the events.

When we agreed to purchase your vehicle, we sent a follow-up email after our phone conversation outlining the requirements for collection. One of the key points discussed was that the vehicle would be supplied with two keys. You confirmed that both keys were available, and we proceeded with the deposit based on that understanding.

However, when we arrived to collect the vehicle after a two-hour journey, you informed us that the second key could not be found. To resolve the issue, we agreed to reduce our offer by £185, which was our trade cost for obtaining and programming a replacement key. We also made it clear that if the original key was subsequently found and provided, we would happily refund this amount.

Two days later, you contacted us to say that the missing key had been found and would be sent to us. Upon receipt, we discovered that the key supplied was not the correct key for the vehicle. We even offered to demonstrate this via FaceTime, showing that the key blade did not match and that the key would not operate the vehicle. Unfortunately, the conversation became quite confrontational at that stage.

To provide complete transparency, we also supplied copies of the invoice showing the £185 cost we incurred to have a new key cut and programmed so that the vehicle could be prepared for resale. This is not an expense we would have incurred had the correct original key been provided.

We have acted fairly and transparently throughout this process and honoured everything that was agreed. We therefore feel that this review is both unfair and misleading to potential customers.

Valutata 5 stelle su 5

Superb garage with a good selection of…

Superb garage with a good selection of cars. I went over to test drive one I had seen on line and bought it there and then. Absolutely superb customer service by James who I highly recommend. It’s my go to garage from now on.

16 maggio 2026
Non scritta su invito
Valutata 5 stelle su 5

James and the team are incredibly kind

James and the team are incredibly kind, welcoming and friendly. This is my second time purchasing a car from Chequers and my experience was just as brilliant as it was the first time.
James and the team answered my questions and ensured I was happy with my new car before driving it home. I live an hour away and it was definitely worth it!
Thank you ☺️

8 maggio 2026
Non scritta su invito
Valutata 5 stelle su 5

Highly recommend chequers

Highly recommend chequers. Amazing team, so helpful and honest. Made everything really smooth and stress free. Went above and beyond to get my car fixed as quickly as possible. Will continue to use them for any future car needs!

21 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

James and the crew were very attentive

James and the crew were very attentive, despite being short-staffed over the Easter holiday period. I needed to have the MOT before I could leave (the car sailed through, by the way) and they were able to turn it around within an hour. Very straightforward, no dramas.

11 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

A great personal experience from start…

A great personal experience from start to finish! Gavin was super helpful and very efficient. A no pressure sales team and thorough and organised!
A great selection of cars in the range that we were looking for! Would highly recommend Chequers cars!

6 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

Superb Service

Superb service from the moment I arrived, gave me an honest opinion on my car and the freedom to wonder the site and view the cars and easy to test drive

28 febbraio 2026
Non scritta su invito

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