this could have been a better experience in my opinion if the customer service would have improved. they could have enticed me to buy more
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Scopri cosa dicono le persone
Shipment was fast and jewelry box in perfect condition! I love that the drawers lock. Would love to have top lock too, as that is where the ring roll storage is. I think most women have more valu... Leggi di più
I have never ordered from Chasing Treasures but when I found the perfect jewelry box for my 16 year old I placed the order. I did not place the order until a few days before Christmas and selected... Leggi di più
wondering where my order is.....they mailed me a tracking number that for 4 days has said it is not in transit yet getting a little worried it won't make it for Chirstmas! Their customer tra... Leggi di più
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
Our specialty is jewelry boxes, our mission is to exceed your expectations with a unique selection of quality gifts, a safe place to shop, the best value, easy returns and excellent customer service.
Informazioni di contatto
10307 W. Broad St, Ste 153, 23060, Richmond, Stati Uniti
- 1-888-804-2542
- cs@chasingtreasure.com
- chasingtreasure.com
Le persone hanno visualizzato anche
No gift message allowed?
For an online store that specializes in giftware, there should definitely be a way to enclose a gift card. The gift I ordered arrived very promptly, but the recipient had no idea who it was from. Fortunately I followed up. Good price and otherwise good service. Giftwrap (for an upcharge) would also be a nice option.
Excellent Service!
I ordered a jewelry box for my 12 year old nieces birthday on somewhat short notice and requested to have the product shipped out asap in order for me to receive it in time. It was shipped the next day and was received 4 days after the order was placed. I was SO happy to have it before her birthday party.
Very satisfied .
I ordered it and paid extra for express shiping and I got the box in 3 days. Customer service responded fast to my questions and my husband loved his gift.
Poor since I have not received my order and my email to the company has gone unanswered, their phone number results in an answering machine
I placed an order in July, I have not received the product nor a reply from my email. Calling, resulting in a frustrating answering machine. I will be notifying the better business bureau and my credit card company to get my payment back
Nice Product
I ordered a wedding gift for my fiance and it was a very nice product. Unfortunately if arrived damaged. After multiple emails, I was able to have someone reply that I would receive a replacement. Now after a few days and multiple emails, I am still waiting on confirmation that a new box is on its way, hopefully in time for the wedding. As long as a receive my new box undamaged or a confirmation it was shipped out today or soon, then my experience would be 5 stars.
no one answers
Hi ,
I needed to exchange a jewelry box. The website boasts that "real people" answer calls. Well, how about no one answers the phone . They state to leave a message and they'll call back but no one returns calls either. I've made 3 attempts without success of getting my questions answered or receiving a call back.Therefore my only option is to GUESS how I can return and exchange an item
Where's my jewelry box?
So far you have been totally unresponsive, my money is gone and I have no idea where the goods are. They certainly aren't with me.
Would someone like to try to make a customer happy and tell me what's going on?
If not please cancel my order and refund my money.
Very sincerely.

Risposta di Chasing Treasure
beautiful jewelry box
The box came as described and in short order. My wife loved it!
Thanks for your timely delivery.
Great service, fast and effective
Very good descriptions,accurate and fair. Quick delivery.
This jewelry case is so rich looking and very well made. It is a great case to carry my jewelry in while traveling.
Awesome I bought two. One for me and one for a friend. I will be buying more for Christmas gifts...
I don't remember what this product was; you might want to mention it that would be ok with me; hard to rate appropriately
Friend, please name the product and I will review it. I don't keep the numbers in my memory
Website easy to navigate. Shipping prompt.
I sent my granddaughter a gift from your company and I was very pleased with the speed of delivery. The website is easy to use and I appreciate the quality of all wood products with quality craftsmanship.
What a beautiful piece!
This beautiful Mohagony armoire is well built and comes fully equipped with plenty of space for all the jewelry her heart desires. It even locks too! Makes for a great gift.
Five star products, service and followup.
If you need a jewelry box for your wife's birthday or for any occasion, you really can't go wrong if you check out Chasing Treasure.com.
Excellent Service and product!
Not only was the jewelry box we ordered delivered a day early (!), it was exactly what I'd hoped it would be. Our 10 year old granddaughter loved it and it was the perfect gift for her in celebration of her first ballet recital. Thank you so much for excellent service and product!
much needed
this size jewelry box is a much needed item for apartment dwellers I love the size
because it fits on my dresser and I keep my most used items in it- I wish they would
have made the drawers with stoppers so they wouldn't fall out -- be carefull. I may have to send it back - I didn't have a chance to try it - but the drawers may be an issue.
OUTSTANDING
When I was ordering they asked when you would like your order delivered. I said before May 31,2014. Received it within 5 days. Outstanding!
Style and Service at a Great Price !
My mahogany box was even nicer than expected-- simply beautiful. It also came at a great price, and was processed and shipped quickly. What more can I ask? Quality, style, great service and value... I would recommend Chasing Treasure to anyone!
find it funny when the survey comes before the product
Ordered a watch box for my fiance's birthday only a week ahead of time, so knew i was pushing it to receive an order on time. That was Sunday the 18th and have not heard from Chasing Treasures besides the email confirmation the first day. Went back onto the website recently and input my order number and date to get a tracking number. Have not heard back but it is Memorial Day weekend. Cannot yet ooh and ahh over the product quality.
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