Chapel Dental Recensioni 

69
TrustScore 4.5 su 5

4,7

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Valutata 5 stelle su 5

The reception staff are very welcoming and the waiting area is always clean and pleasant to sit in. I saw Dr Afonso who has been my Dentist for 17 years. He is very caring and supportive and explains... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Another fantastic experience with Chapel Dental today. I first had an appointment at the Camborne practice for X-rays etc., and then the wonderful Lorraine kindly arranged for me to be seen later... Leggi di più

Valutata 5 stelle su 5

Maria and Leah were amazing. I first visited about a month ago after more than 30 years of being extremely nervous about going to the dentist and having not been for nearly 10 years. Today I’ve just... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We’ve been with Chapel Dental since they opened in Bottisham & have always had very good experiences with them, all staff friendly & helpful Yesterday I had a routine check up with Peitro Mannino &... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Dentista
  2. Dentista cosmetico
  3. Igienista dentale
  4. Periodontista per impianti dentali
  5. Servizio di pronto soccorso odontoiatrico
  6. Servizio di sbiancamento dei denti

Scritti dall'azienda

We are, at heart, a family practice – a team made up of Cambridgeshire’s own, that genuinely cares for the health of our community. Taking care of you, from the moment you walk through the door, offering a wide variety of dental treatments. We are driven to make the practice a leading dental provider in all of East Anglia, taking it from strength to strength both in the quality of dentistry it provides as well as the range of treatments it brings. We provide all kinds of NHS and private dental treatment, and patients from far and wide come to see us transform their smiles. We welcome you to Chapel Dental.


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

69 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,7

Tutte le recensioni

(69)

64 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Hygiene appointment

Flavio's manner is very calming and reassuring. He is also very gentle, and the work he does is never painful. As well as my regular hygiene appointment, he was also able to smooth off a rough edge of a crown that had recently broken. The reception staff were also helpful and attentive, asking if I'd had the crown sorted.

25 novembre 2025
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Risposta di Chapel Dental

Thank you so much for your kind feedback. We’re very pleased to hear that Flavio’s calm and gentle approach helped you feel comfortable throughout your visit, and that we were able to take care of you during your appointment. We’re also glad our reception team made you feel supported.
-chapel team

Valutata 4 stelle su 5

Chapel Dental

I have been a patient at Chapel Dental for many years. Clair has taken good care of my old teeth that were ruined by years of boiled sweets and aggressive dentistry by ‘school dentists’. I finally took the plunge and decided to have my teeth straightened with the Sparks system. I doubted that it could correct front my teeth that looked like a series of leaning tombstones. The process was managed by Ines Ribeiro who guided me through the process with great care and patience. The end results are amazing.
Overall, I have nothing but praise for Chapel Dental and the team there, from the reception staff to the clinicians and their assistants.

20 novembre 2025
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Risposta di Chapel Dental

Thank you for your wonderful feedback. We’re delighted that your experience with Clair, Ines, and the entire Chapel Dental team has been so positive, and we’re thrilled that you’re pleased with your Spark treatment results. We truly appreciate your trust and look forward to continuing your care.
- chapel dental team

Valutata 5 stelle su 5

Positive experience at Chapel Dental

I was referred to Afonso and Chapel Dental as my dentist felt unable to carry out dental implants due to a particular medication I had been taking. Afonso was prepared to carry out the procedure and clearly set out the risks and pros involved. I felt completely supported to make the decision to proceed.

I was impressed by the professional approach of Afonso and his team, explaining each part of the process, making sure I was comfortable and not in any pain - I wasn’t at any time. I have no hesitation in recommending this practice and staff. Thank you - it was worth the 2 hour return trip for each appointment!

19 novembre 2025
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Risposta di Chapel Dental

Thank you for your wonderful review. We’re delighted that Afonso and the team helped you feel informed, comfortable, and well cared for throughout your treatment. We truly appreciate your recommendation.

— The Chapel Dental Team

Valutata 5 stelle su 5

Great service!!!

I have been with Claire since she was n Bottisham. My crown presentation was not painful and I was at ease with Claire. She will be surely missed.This practice is great!

27 ottobre 2025
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Risposta di Chapel Dental

Thank you for your lovely review. We’re so pleased you felt at ease with Claire and had a great experience . She’ll be greatly missed, and we really appreciate your kind words and support!
-chapel dental

Valutata 5 stelle su 5

Flavio is the best!

We’ve been with Chapel Dental since they opened in Bottisham & have always been happy with Claire and her team. They have always taken note of any concerns I have had, and yesterday with Flavio was no exception. He always knows my foibles before I go in, and is very considerate of my sensitive teeth!

14 ottobre 2025
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Risposta di Chapel Dental

Thank you for your lovely review and for being with us since the beginning. We're really pleased to hear you feel well looked after and comfortable during your visits. It means a lot to know you feel in good hands. We look forward to seeing you again soon.
- chapel dental

Valutata 5 stelle su 5

The dentist was exceptional with a…

The dentist was exceptional with a really difficult extraction. He showed great concern for my wellbeing and stress. The whole process was swift and professional.

27 settembre 2025
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Risposta di Chapel Dental

Thank you for your lovely review. We're so glad to hear that your experience was handled with care and professionalism, especially during a challenging procedure. Your comfort and wellbeing are always our top priorities, and it's great to know that came through. We truly appreciate your kind words and trust in our team.
-Chapel dental team

Valutata 5 stelle su 5

Have been a patient for 9 years and…

Have been a patient for 9 years and always had excellent care from this surgery.

8 ottobre 2025
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Risposta di Chapel Dental

Thank you for your kind words and for being with us for 9 years. We truly appreciate your trust and are glad to have provided care you’re happy with.
- Chapel dental team

Valutata 5 stelle su 5

I had a broken tooth which happened…

I had a broken tooth which happened suddenly a few days ago. I was booked in really quickly and saw Pietro . He was very professional and calm and did an excellent job repairing my tooth with a filling. The dental nurse was very efficient and professional also and checked several times to make sure I was comfortable ( I opted to have no anaesthetic)

29 settembre 2025
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Risposta di Chapel Dental

Thank you for your lovely review. We're so glad we could see you quickly and made you feel comfortable throughout your treatment. We really appreciate your kind words and are pleased to hear you were happy with the care you received.

Valutata 5 stelle su 5

On my final visit

On my final visit, excellent service as always from a lovely dentist, thank you rachel x

29 settembre 2025
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Risposta di Chapel Dental

Thank you for your kind words, Rachel. It has been a pleasure having you as a patient, and we're delighted to hear you’ve been happy with your care. Wishing you all the very best for the future.

Valutata 5 stelle su 5

I received great care.

I received great care. The dentists were very kind and reassured me. They did a great job and it all went well.

27 settembre 2025
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Risposta di Chapel Dental

Good afternoon,

We are happy you had a great experience with us here at Chapel. Our patient journey is important to us. From myself and the team, thank you for your kind words and taking the time to leave us a review :)

Valutata 5 stelle su 5

I would like to amend my review due…

I would like to amend my review due to the fact this is all down to the NHS for my charges. Thank you for telling me this many thanks.

29 agosto 2025
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Risposta di Chapel Dental

Thank you for updating your review, we truly appreciate your thoughtfulness. We're glad we could provide some clarity on the situation. Should you need any further assistance or have more questions, please don’t hesitate to reach out.

Valutata 5 stelle su 5

I have been with Chapel Dental for many…

I have been with Chapel Dental for many years and have received excellent treatment in that time I have no complaints at all

26 agosto 2025
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Risposta di Chapel Dental

Thank you for your kind words and continued trust in Chapel Dental. We’re grateful for your loyalty and pleased to know you’ve been consistently satisfied with your care.

Valutata 5 stelle su 5

I have had nothing but 5* experience…

I have had nothing but 5* experience from this dental practice, since joining them over 20 years ago. I persuaded my husband to join the practice too.
The dentists and hygienists are very knowledgeable, have always kept me informed of all I have needed to know. Being with Denplan is an absolute advantage to both me and my husband.
Receptionists are polite, and efficient.

26 agosto 2025
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Risposta di Chapel Dental

Thank you for your kind feedback and loyalty over the years. We’re pleased to hear that you and your husband have had positive experiences with our team and Denplan. We look forward to continuing to care for you both.

Valutata 5 stelle su 5

Simply the Best 🙌

I have been with Chapel Dental since they were located in Bottisham . Always had the best experience and best care - faultless
I had the misfortune to require an implant last week . Alfonzo Carreira has always been my dentist , and he did the implant last week - amazing piece of work , no swelling or bruising just a few days later ! Great care from Alfonzo and the team , and always delivered with the biggest smile !

27 agosto 2025
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Risposta di Chapel Dental

Thank you so much for your lovely feedback. We're really glad to hear that you had a positive experience and that you felt well looked after throughout your treatment. It means a lot to the whole team to know their care is appreciated.

Valutata 5 stelle su 5

From the speedy response to telephone…

From the speedy response to telephone calls, to fantastic and kind treatment and the whole general ambience of the beautifully restored chapel...all amazing...even the car park is a joyful experience...today with apples on the trees and jolly dahlia. 5+ star

26 agosto 2025
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Risposta di Chapel Dental

Thank you so much for your lovely feedback. We’re thrilled to hear that you enjoyed not only the care you received but also the atmosphere and surroundings during your visit. It’s wonderful to know that even the little details made a difference.

Valutata 1 stelle su 5

I fine it hard to be charged 27.50…

I fine it hard to be charged 27.50 appx. To get a prescription from my dentist .only in the chair 3 mins.not happy.

18 agosto 2025
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Risposta di Chapel Dental

Thank you for sharing your feedback. We completely understand that it can feel frustrating to be charged £27.40 for what seems like a short appointment. We’d like to reassure you that this isn’t a practice-specific fee, it’s the standard NHS Band 1 charge, set nationally. This covers your diagnosis, advice, and the issue of a prescription if needed, regardless of the time spent in the chair.

We do appreciate your concerns, and if you’d like, we’d be more than happy to go through how NHS dental charges work so it feels clearer for future visits.

Valutata 5 stelle su 5

For a person who really does not like the Dentist

For a person who really does not like the dentist, i find this dental practice comfortable and happy place. I have been coming here for a few years now and always been greeted by admin staff and dentist Afonso with a smile they always put you at ease.The building is very pleasant and the rooms bright and easy on the eye. I woulkd recommend this practice to anyone.

20 agosto 2025
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Risposta di Chapel Dental

Thank you for your kind feedback. We’re delighted to hear that our friendly team and pleasant environment have made your visits enjoyable and comfortable. Providing a welcoming and positive experience for every patient is very important to us. We truly appreciate your recommendation and look forward to continuing to care for you.

Valutata 5 stelle su 5

Amazing practice

As a patient who has been coming to the practice for many years it was such a relief to be able to have an emergency appt on the day. The receptionist was able to assess the situation and ensure I was seen. The dentist Sarah listened, was able to reassure me about my teeth and took a holistic approach rather than your teeth are ok so go away which I often hear from friends.

18 agosto 2025
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Risposta di Chapel Dental

Thank you for your kind feedback. We’re pleased to hear that you felt listened to and reassured during your visit. Providing patient-centred care is very important to us, and we appreciate your trust in our practice. We look forward to continuing to support your dental health.

Valutata 5 stelle su 5

Great dental practice, lovely staff

Great dental practice in a beautiful building with pleasant, bright treatment rooms which instantly put you at ease. Lovely staff and a great experience from reception to your dentists chair. Have known my dentist Claire Jackman for over 25 years - she's more a friend than drill wielding dentist. Highly recommend.

6 agosto 2025
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Risposta di Chapel Dental

Thank you for your thoughtful review! We're truly grateful for your continued trust and loyalty over the years. It's always our goal to provide a comfortable and reassuring experience, and we're delighted to know that has come through. We look forward to continuing to care for your smile for many years to come.

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