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Valutata 5 stelle su 5

It’s my second time at Centre for Surgery and I would definitely recommend it. I was really stressed before the surgery but all staff made me feel so safe and calm. My nurse Patricia was really friend... Leggi di più

Valutata 4 stelle su 5

I'm now 6 weeks post surgery and super happy with my results so far! I visited Dr Jabir at the Centre for Surgery and he was immensely patient and actively listening to my concerns around my nasal pro... Leggi di più

Valutata 5 stelle su 5

This was my first surgery, and I felt extremely anxious going in, but the staff were all extremely calming and I’m very happy with how my results are healing! I had a double Periareolar (inferior... Leggi di più

Valutata 4 stelle su 5

I'm pleased with the facelift performed by Dr Vlachos. He's a very capable surgeon. I did struggle with the initial sketchy guidance last year and slightly disappointing result but after raising my... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Clinica di chirurgia plastica

Scritti dall'azienda

Centre for Surgery is a leading cosmetic surgery clinic in London, UK. We provide the full range of surgical and non-surgical treatments. All cosmetic surgeons are on the GMC specialist register for plastic surgery. We are well known as a centre of excellence for rhinoplasty, breast augmentation and liposuction. Our treatment philosophy is based on having the mostly highly skilled practitioners using tried and tested techniques to ensure safe outcomes for all our patients. We offer a wide range of flexible finance options. Our flagship location at 95-97 Baker Street, in the heart of  London's medical district is a centre of excellence for day case cosmetic surgery. Patient experience is at the very centre of everything we do. We thought long and hard about how to deliver cosmetic procedures in the safest and most effective manner possible. Our mantra has always been about ‘putting patients first’. At Centre for Surgery, we are committed to day surgery, where patients are able to have their procedure and be safely discharged into the comfort of their own home later that same day. Published medical research consistently demonstrates that patients who choose to have their procedure as a day case have much better outcomes with a reduced risk profile. Our operating theatres are state of the art and are fully equipped with the latest equipment which match anything to be found in a much larger university hospital. Of course, the facilities and equipment are only one part of delivering a first class end to end service for patients. Our biggest asset is our people. We pride ourselves on carefully handpicking all our clinical staff and our nurses are highly skilled in all aspects of the patient journey. Many of our nurses have worked with us for a number of years and love the strong family-like culture that has flourished over time. Many previous patients tell us how they felt so well cared for as if looking after a member of one's family. Having a cosmetic procedure can potentially be a nerve-wracking experience. From the moment you arrive for your procedure, our nurses will do their utmost to keep you comfortable, relaxed and well-informed. Equally important as your care on the day of your procedure is the aftercare. We are well known for our proactive approach to postoperative care. It is better for patients to be assessed regularly to ensure healing is occurring as planned. Regular post-operative check-ups provide an ideal opportunity for the early recognition of concerns which are better managed when identified early.


Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

249 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 50% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

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Valutata 5 stelle su 5

Breast augmentation experience

Throughout my experience getting breast augmentation was a little bit of challenge as a transgender patient (MTF). However Yasmin is my patient coordinator and Natalie from the support team help me. Throughout the experience by helping me getting the documents I need to get and advising me what need to be done and calming me down about all the worries i had about the procedure and especially pricing of the surgery. Yasmin is really nice person and understanding person that actually listen to you and dosen't try to get you on surgery table fast as possible and move on the next patient or anyone in CFS that I've spoken to throughout the whole experience.

As for the surgeon Dr Erel he did amazing job. We didn't see eye to eye at first but found middle ground (this was partly me having somewhat unrealistic goal to achieve after one surgery) he was more concerned about my safety, well-being and to inform me the implications of this procedure and to make sure that i understand before the procedure take place.

For anyone thats is transgender either MTF or FTM make you sure you can find clinical psychologist that can do the assessment for surgery ASAP as this will be probably hardest document to get (for me it was)

Overall the staff are super friendly and helpful and informative. The surgeon did a great job and the size im happy with them and pricing is reasonable. I'd be coming back for future procedure

4 giugno 2021
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Risposta di Centre for Surgery

Hi Yousuf,

Thank you so much for your review - we're thrilled you had such a wonderful experience throughout. We've also taken steps to improve our partners for clinical psychologists to make the process even smoother.

Centre for Surgery Team

Valutata 5 stelle su 5

Breast enlargement- happy!

I got a breast enlargement through Centre for Surgery with Dr Erel Ertan and honestly the whole experience from Lidia making the arrangements to the check ins, information provided and the surgery itself were all great. Also, im really pleased with the results. 5 star experience

26 maggio 2021
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Risposta di Centre for Surgery

Hello Alicia,

Thank you for your lovely review - we're thrilled you had such a 5* experience and can't wait to see the results.

Centre for Surgery Team

Valutata 1 stelle su 5

Load of rubbish

Load of rubbish! I’m surprised anyone actually gets surgery here as I haven’t even been able to get a consultation! I had one in the diary which I had made plans for and paid a deposit, however I got a phone call yesterday saying they had to reschedule it due to someone taking my spot! This was 2 days ago and I still haven’t received contact from them in regards to a new date so I phoned them up, they said someone would get back to me in 10 mins still haven’t heard anything from them. Going to fight to get my deposit money back as they had to cancel the consultation. Very very disappointed and now booked in to see another doctor. Shame because they lost my business

25 maggio 2021
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Risposta di Centre for Surgery

Hi Brandon,

Thank you for your feedback.

As we work with specialist surgeons and prioritise an individual model (not back to back procedures) our diaries are currently very busy and can change last minute to ensure patients receive optimum time with the surgeon - not a rushed consultation.

Unfortunately I cannot locate a record of your booking however do get in touch and we can organise the refund of your deposit as soon as possible.

CFS Team

Valutata 5 stelle su 5

Excellent service - Absolutely the best

I had a breast lift and augmentation (300 cc) on 23rd April 2021 at Crawford Street.

My breasts look amazing and scars at 4 weeks aren't event noticeable.

I would like to thank my excellent surgeon Dr. Mitsakos and amazing nurse Sophie, friendly Gregory and Christina in support team, Diane Fitouri, Lidia Mazzone (my patient coordinator), Rema, Michael Smith-Hardy, Natalie Durkin and the front desk team at Crawford Street.

Thank you also to everybody else who helped me pre and post op at the Centre for Surgery - you are all excellent and certainly at the top of my list regarding surgical procedures.

I have my follow up appointment in 2 weeks and looking forward to it.

Best,

Erica

25 maggio 2021
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Risposta di Centre for Surgery

Hi Erica,

Thank you for your wonderful feedback - we are thrilled you had such a great experience with the whole team and will make sure to let them know.

Best of luck with the rest of your recovery and see you soon!

CFS Team

Valutata 1 stelle su 5

Unreliable staff.

Unprofessional and unreliable staff in my experience with this clinic and this has been a let down for me.
They cancelled my first appointment without informing me. I had called in on the day of my appointment and it was confirmed it was infact cancelled. Luckily I had telephoned otherwise I would have turned up for nothing. They dont return calls either when they say they will. Yazmin was also unreliable with me which I found unprofessional. I text her for prices for more treatments and had no response to my texts. Then on another occasion when I spoke to her in person after eventally getting a consultation appointment, she promised me a call back that day to go over further pricing for other treatments and surprise surprise I never heard from her and never received the call back. The staff in my experience are unreliable which in my view is unprofessional. This is unacceptable for me. This has set of alarm bells for me and put me off wanting to proceed with any operations or treatments. I feel that if they can be so unreliable like this to me then I can imagine what a nightmare it would be for me chasing them for support or concerns after treatment if I were to have gone ahead. This is what put me off to proceed with any surgery in the future. Due to my experience I'd rather go elsewhere where I feel a clinic/company is more reliable and I'm not constantly chasing them on the phones.

25 maggio 2021
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Risposta di Centre for Surgery

Dear Pen

Firstly I am so sorry to hear this and that you feel the service you have received is substandard. We pride ourselves on the supportive nature of our team and we fully understand the commitment to medical treatments from a practical and emotional perspective. I would like the opportunity to discuss this more with you in detail. As the limited information on your review means you are unidentifiable may I ask you give me the opportunity to chat with you to begin with?.

Please email support@centreforsurgery.com and I look forward to speaking with you.

Kind regards

Centre for Surgery

Valutata 5 stelle su 5

Septo-Rhinoplasty Procedure

I had a Septo-Rhinoplasty done. My patient co-ordinator was a lovely lady called Linda, who supported me from the start and took every call, answering every question I had. She helped to reassure me and reduce my anxiety ahead of my operation and continued to check up on me post-op. My doctor was Mr Ertan Erel and I cannot stress how amazing he was. I had watched hours of YouTube vlogs and read dozens of articles about the recovery process, and they honestly traumatised me. This was completely the opposite of my experience. Due to Mr Erel’s steady hand, my face received minimal bruising and swelling all of which was gone within 8 days post-op! During my recovery I continued to receive regular check-up phone calls from the team, mainly Gregory. I’m in love with my results, even though I’m still in the early stages of recovery. If you’re thinking about selecting this surgery, I would certainly recommend them due to the support they offer, amazing customer service and care they put into their procedures!!

24 maggio 2021
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Risposta di Centre for Surgery

Hi Angelika,

Thank you for such wonderful feedback - we're thrilled your experience was so wonderful and will make sure to pass this on to the team.

We cannot wait to see your full results and wish you the best of luck for the rest of your recovery,

CFS Team

Valutata 3 stelle su 5

Great environment and great friendly…

Great environment and great friendly staff. One thing I strongly advise is please take your own pain killers as they are abit weird about giving you some, and trust me you will need some.

23 maggio 2021
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Risposta di Centre for Surgery

Hi Yas,

Thank you for your feedback we're pleased you found our staff and environment so friendly.

As you can imagine we are highly regulated and we do ensure pain management during your procedure is managed to maximise your comfort. Post-procedure all patients receive a prescription for pain medication which is advised by the surgeon.

Do get in touch if you have any further concerns,

CFS Team

Valutata 5 stelle su 5

The best in the business !

I had a breast augmentation 6 weeks ago. And I couldn’t be happier! It’s the best choice Iv ever made! They have dropped and look so natural I feel like the old me. The me before kids. The recover was around 5 days of feeling abit high from all the meds but I was never in pain and from day 6 I was honestly back to normal. Of course I took it slow but I was so happy nothing else matters. Thank you so much Dr. Tillo and the amazing staff kind and caring staff at centre for surgery! What a pleasant experience from start to finish!

18 maggio 2021
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Valutata 5 stelle su 5

AMAZING service!

I did a lot of research ahead of my procedure and had many consultations with various surgeries to be 100% sure that they were the right place for me. Centre For Surgery stood out to me by miles as their surgeon specialised in what I wanted. They were professional and their customer service throughout has been brilliant. Post op service has been fantastic, constantly checking in to see how I am. I honestly couldn’t recommend them more! Exceeded all my expectations!

18 maggio 2021
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Risposta di Centre for Surgery

Hi Megan,

Thank you for your lovely review - we're please Centre for Surgery was the team for you.

Best of luck for the future,

Centre for Surgery Team

Valutata 5 stelle su 5

Rhinoplasty

I can not recommend enough! From my first phone call with Yazmin the patient coordinator, Who was extremely helpful. To Meeting my amazing surgeon Dr Ertan Erel. I instantly liked him and felt very comfortable and confident.On the day of surgery the nurses and staff were brilliant,reassuring and I was made to feel at ease. I even had a coffee waiting for me after surgery as I joked with the nurse befor hand how I’d missed my morning coffee. Every day since Iv had a phone call from Gregory to make sure I was ok and able to give any advice I may need. The after care has been truly amazing! And even tho it’s early days so far the results have exceeded my expectations. I could not be happier and would advise any one considering center for surgery to go ahead.

7 maggio 2021
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Risposta di Centre for Surgery

Hi Caz.

Thank you for your feedback - Mr Erel and the team will be thrilled you were so at ease.

Looking forward to seeing the results,

Centre for Surgery Team

Valutata 4 stelle su 5

All staff was lovely

All staff was lovely. I got a breast augmentation. The process was smooth & there was nothing to fault. My breasts look amazing I’m so happy with the results!

6 maggio 2021
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Risposta di Centre for Surgery

Hi Star,

Thank you for your review - so please there was nothing we could improve.

Best wishes,

Centre for Surgery Team

Valutata 5 stelle su 5

Rhinoplasty review.

I had been looking to have a Rhinoplasty procedure for some time but for various reasons I had been unable to find a clinic and surgeon that I felt entirely comfortable with. I came across the Centre for Surgery and decided to contact them.

My first contact was with Yasmin. I found her to be very sympathetic and willing to help. My initial Consultation went well and I soon arranged a date for my surgery. The process of preparing for surgery, the surgery and aftercare went smoothly and as well as I could've hoped for. This was down to the efforts of the entire team at the Centre for Surgery who are very well organised, caring and friendly!

A month after my surgery, I am very pleased with the results and I would highly recommend the Centre for Surgery and their excellent Surgeon Mr Alok Misra.

5 maggio 2021
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Risposta di Centre for Surgery

Hi Yaqub,

Thank you for your review - we're so happy you're pleased with the results.

Centre for Surgery Team

Valutata 5 stelle su 5

osteoma removal

Very pleased with my surgery kind and supportive team would definitely recommend

4 maggio 2021
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Risposta di Centre for Surgery

Hi Rhys,

Thank you for your review and wish you the best of luck for the furture.

Centre for Surgery Team

Valutata 5 stelle su 5

Great experience- Rhinoplasty

I’ve had a great experience at centre of surgery, all the team was lovely from yasmin as the patient coordinator being super kind and helpful, always making me feel at ease and being so friendly and easy to talk to.

The support team ringing me everyday following my surgery, who were also very friendly and caring.

And of course Dr Onur Gilleard who is very talented in what he does and has given me my dream nose. Also reassuring me and messaging me if I ever had any concerns. He is truly a great surgeon and such a lovely person!

Also all the nurses on my surgery day was wonderful and so kind and caring and made me feel comfortable all the way through.
All the receptionists are also so lovely and friendly from the minute you walk in!

If there was one criticism I could give, it would be that they didn’t always get back to me straight away but I understand as they were very busy. But always super apologetic when they would return my call.

My overall experience however was amazing and I really recommend this place to anyone looking to get surgery, and I highly recommend Dr Gilleard as he is an amazing surgeon and an overall kind person, and I love my new nose!

29 aprile 2021
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Risposta di Centre for Surgery

Hi Chloe,

Thank you for your feedback - we are thrilled you found the team so caring and supportive. It's important you feel supported during the process.

We've made a note about improving response times and look forward to seeing you in clinic soon.

Centre for Surgery Team

Valutata 5 stelle su 5

Professional service

Would highly recommend Centre for Surgery. Very professional staff who supported me through my entire journey from initial consultation to the procedure. Always on hand to answer any questions I had and thoroughly explained the procedure and associated risks to ensure I was well-informed.

16 aprile 2021
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Risposta di Centre for Surgery

Hi Aisha,

Thank you so much for your feedback - we always endeavour to ensure patients are supported and informed and are thrilled this is the case.

Hope to see you soon,

CFS Team

Valutata 5 stelle su 5

OUTSTANDING!!!

Amazing, exceptional, professional and quality service! From the initial request for more information until the day of procedure and after the procedure. The constant calls and emails from the team made me feel as if I was relevant and showed me that my business was important to them. Dr. Mitakos, Carolyn, Samira and Natalie (recovery nurse) OUTSTANDING, OUTSTANDING, OUTSTANDING!!!

Dr. Mitakos was thorough and made sure to be honest about the procedure and my results. It’s been a week post-op and I’m in love! Even with swelling in some areas!! I couldn’t have asked for a better Dr. He was very professional, kind and genuine.

Carolyn, Samira and Natalie are angel sent! They were so kind, caring and ensured that I was well taken care of days leading up to the surgery, on the day of surgery and during recovery.

I would recommend Centre for Surgery to anyone who wants to get surgery to feel better about themselves.

13 aprile 2021
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Risposta di Centre for Surgery

Hi Tache,

What fantastic feedback to receive - we are thrilled you had such a wonderful experience and are loving your results so far.

We will make sure to pass on your kind words to the whole team.

CFS Team

Valutata 5 stelle su 5

Top Notch

Amazing service from start to finish, extremely professional staff and surgeons.
Special thanks to my Consultant Plastic Surgeon Dr Ertan Erel was brilliant and made me feel so calm and confident from the moment we met through my consultation .
He is definitally second to none..
I would recommend Centre for Surgery in a heart beat.

4 aprile 2021
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Risposta di Centre for Surgery

Hi Jacop,

Thank you for your wonderful feedback - we shall make sure to pass your kind words on to your surgeon.

Best of luck for the future,

CFS Team

Valutata 5 stelle su 5

Recommend highly!

Recommend highly!! Always wanted a breast augmentation and never had the nerve to go through with it. Until i got Recommended center for surgery and spoke to carolyn and the ball got rolling :) meeting dr tillo for a couple consultation made me certain i wanted it and i would be in great hands. The day of the surgery i was nervous but having such a great support team from the nurses and care team was a massive relaxation. And the aftercare is amazing. They check in with you every over day and i could contact them if needed for anything. I could name so many great people that helped me throughout my journey but dr tillo is amazing with what he does. And carolyn was and still is the best person to organise and help me with everything throughtout.

2 aprile 2021
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Risposta di Centre for Surgery

Hi Stacey,

Thank you for your feedback and recommendation - we're passionate about ensure patients feel they can contact us for their continued care and are glad you felt this was the case.

Have a wonderful day,

CFS Team

Valutata 5 stelle su 5

Absolutely amazing service from start…

Absolutely amazing service from start to finish. I have been looked after the whole way through the process, from initial conversations, consultation, to having my surgery and being looked after by the brilliant aftercare team. I could not recommend Dr Omar Tillo enough, lovely surgeon who was honest with me throughout and made me feel so comfortable.

1 aprile 2021
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Risposta di Centre for Surgery

Hi Hayley,

Thank you for your feedback - we're thrilled you felt looked after during this experience.

Looking forward to catching up with your results.

CFS Team

Valutata 5 stelle su 5

Really wonderful experience,

Really wonderful experience,
Jasmin the receptionist was very helpful and sweet she assisted me throughout my appointments, bookings and payment.

The day of my surgery I was extremely nervous and very anxious, I was booked in for upper eyelid surgery
( Blepharoplasty )
First I was met with the lovely Gregory who I could not have asked for such a lovely kind person to be the Surgeons right hand man, he made me feel at ease straight away and as comfortable as possible. I then met my Surgeon Dr Ertan Erel who was also wonderful ( I had previously met him 2 weeks before for my consultation) I had a instant liking to him and felt comfortable with him performing the procedure on me. I had the treatment with Local anesthetic so I was fully awake and aware of what was going on, again I was extremely nervous and felt like I was having a small mini panic attack when we started but both Dr Ertan Erel and his assistant Gregory both made me feel at ease and as relaxed as they possibly could, we even had some 80s music on that helped to calm me down, Gregory was holding my hand the majority of the time and was having a chat with me that made me feel so relaxed, I could not have asked for 2 lovely men to have worked on me. Both the Surgeon and his assistant are as important as each other when you have a very nervous patient like myself.

I have not had any complications since leaving the clinic and so far I am really so happy I can already see the amazing results.
Dr Ertan returned my call back two days later to make sure everything was ok and how I was getting on ( that was very reassuring )

Very exited to get my stitches out in a few days. I could not give less than 5 stars so thank you very much. I will definitely be recommending.

Verity.

24 marzo 2021
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Risposta di Centre for Surgery

Hello,

Thank you for your feedback - we're thrilled you had such a lovely experience and will ensure to let the team know. Who doesn't love 80's music?

Best of luck for your recovery and see you soon!

CFS Team

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