Centre for Sight UK Recensioni 327

TrustScore 5 su 5

4,8

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Valutata 5 stelle su 5

I had a pre surgery consultation to determine if I was a suitable candidate for Lasik laser eye surgery. The team that served me were all highly skilled and extremely professional. At no point did I... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I had laser lens replacement in both eyes and now my vision is excellent. I had awful short and long vision, very dry eyes and hayfever so wasn’t an ideal candidate… Mr Khan is superb and put me at ea... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

The result of my eye surgery has been excellent - definitely 5 stars - no pain or complications and 20/20 near/mid and distance vision. Admin not quite so good - hence the 4 stars overall. Appointme... Leggi di più

Valutata 5 stelle su 5

I went for my first consultation yesterday and was greeted by Rachel a warm and very welcoming patient concierge, she took the time to put me at ease and explain exactly what would be happening with t... Leggi di più

Dettagli dell'azienda

  1. Centro oculistico
  2. Chirurgo LASIK
  3. Oculista
  4. Clinica oftalmologica
  5. Ospedale privato
  6. Chirurgo

Scritti dall'azienda

The most modern private eye hospital in the UK. Patients and visitors are usually astounded with the facility, it’s architecture, technology & ambience. Care is provided to the highest standards in a calm and efficient surrounding. Our award-winning Sussex centre has two state of the art operating theatres, where procedures of Laser Eye Surgery, Implantable Contact Lenses, Corneal Transplants & Stem Cell Surgery are performed. Consultations are also conducted at the East Grinstead hospital which is the headquarters of Centre for Sight. Visit us at Centre for Sight, we believe you will be very impressed with the facility, technology, our surgeons, supporting staff and the first class service. An international authority on refractive and laser eye surgery including Lasik ; Centre for Sight was one of the first UK providers of Lasik Laser corrective surgery. With close ties as a reference centre to the ophthalmic industry, the Centre remains at cutting edge offering the most advanced medical and surgical eye care. We pride ourselves in exceeding patients’ expectations both in terms of outcomes and experience. Yes we are unconventional from others – ensuring you have your own dedicated surgeon from start to finish and cared for in an award-winning purpose built hospital; a reputation for being an exemplary centre internationally as well as a reference centre and advisor to the eye care industry. We are proud to be recipients of numerous awards and are ISO 9001, 14001 and 27001 accredited. Although at 3 locations in London, Surrey and Sussex, Centre for Sight’s goal has never been to be the biggest, only to be the best. 0800 011 2882 (freephone) 01342 306020

The Centre for Sight difference.

Scritti dall'azienda

You are unique, and so are your eyes.
We promise to treat you as an individual and to only recommend the best course of treatment or your lifestyle and vision needs. With our extensive range of treatments, lenses and surgeon expertise, you can be rest assured you will only ever get the best quality of care.
Surgeon led. All the way.
At Centre for Sight we believe that a surgeons should be in charge of care, not a technician or a salesman. From you initial consultation, to your surgery, to your follow-up, your surgeon will be with you every step of the way.
The best technology.
At Centre for Sight, if we believe that an item will create a better outcome for our patient - We acquire it. No expense has been spared in providing the most cutting edge technology to improve your visual outcome.
The best treatment for all.
We offer a wide range of payment options to make sure our treatment isn't just for a select few, but for everyone. With up to 2 year interest free finance, now is a great time to see what the Centre for Sight difference is all about.

Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

327 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

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Valutata 1 stelle su 5

Dishonest staff

After my consultation with Mr Daya, where we discussed my treatment options I paid a deposit to Centre for Sight for a future operation and was told (by the black female on the reception desk in their Oxshott office) that the deposit of £500 was FULLY REFUNDABLE if I chose not to proceed with the treatment.
A few days later, I decided to have a second opinion, so the following week I went to see Moorfields Private. There, I was informed that, in their opinion, the treatment that I was recommended at Centre for Sight (Supracor LASIK in one eye and standard LASIK in the other) was not the optimal solution to correct my vision.
As such, I asked for a refund from Centre for Sight as I would not be proceeding with their treatment. I was then surprised to be told that there was a £100 fee for cancellation, contrary to what I was told at the time that I paid the deposit.
I wouldn't use the services of this company as its staff are basically dishonest.

11 marzo 2025
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Risposta di Centre for Sight UK

Dear Mr Ainsworth,

It is disappointing to read your review. Whilst I am unable to comment on individual cases due to confidentiality, I can confirm that all fees collected by Centre for Sight, are those agreed in advance and outlined within our terms and conditions signed by patients.

We wish you well with your planned surgery.

Valutata 5 stelle su 5

One Year On

The care, consideration was exceptional. Miss Espinosa and her team were all very focused on keeping me appraised on what to expect, the procedure and they were only too happy to explain if I was unsure.

17 giugno 2024
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Risposta di Centre for Sight UK

Thank you so much for the review, we will share with the team.

Valutata 5 stelle su 5

Excellent job!.

I was a patient in Queen Anne Street.
Thank you to Mr Daya his excellent in his work and very friendly. Top man!
I am glad to meet Adora she is very friendly and easy to talk too, very professional in her work.

13 giugno 2025
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Risposta di Centre for Sight UK

Thank you for so much for your lovely feedback. We will pass on to Mr Daya and Adora.

Valutata 5 stelle su 5

I can’t thank Mr Sheraz Daya and the…


I can’t thank Mr Sheraz Daya and the team at Centre for Sight enough for the exceptional care and expertise I received.

After cataract surgery at Moorfields using EDOF premium lenses, I was left with a significant refractive surprise — extremely short-sighted, which I had never been before. It was incredibly upsetting and knocked my confidence. Mr Daya reviewed my case and explained that the original lenses were likely not suitable for my eyes based on the initial biometry.

He recommended a lens exchange, starting with my right eye, using a trifocal lens. Given that these particular EDOF lenses are very difficult to remove — especially a year post-implantation — I was understandably nervous. However, I was given ample time to ask every question I had over several consultations, with extremely thorough testing and clear, detailed follow-up notes each time.

The level of care and customer service at Centre for Sight has been consistently excellent. The surgery itself went smoothly, and the improvement in my vision has been dramatic: from 6/45 to 6/9.5. I can now manage without glasses for most tasks, which is a huge relief.

I’m still considering whether to have the left lens replaced or stick with blended vision — a more complicated decision due to floaters and scarring from the original surgery — but I know I’m in the best possible hands.

Highly recommended for anyone seeking honest, expert advice and world-class eye care

13 giugno 2025
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Risposta di Centre for Sight UK

Thank you so much for taking the time to write a review. We are delighted that you are now able to carry out many tasks glasses free and that you feel you are in the best possible hands at Centre for Sight.

Valutata 5 stelle su 5

Mr David Shahnazaryan

I’m writing regarding my experience with Mr David Shahnazaryan who has looked after my eyesight for the past two years. I’ve found him to be exceptional in his field of expertise. His attention to detail and care when examining my eyes is always very thorough. I am hugely reassured by his caring manor and ability to discuss with me the various stages of the medical investigations and potential treatment options. I have huge confidence in him and his attentive staff.

6 gennaio 2025
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Risposta di Centre for Sight UK

Thank you so much for your review. We are delighted that you feel reassured under the care of Mr David Shahnazaryan.

Valutata 1 stelle su 5

Will not be returning

I had an appointment with Dr. Shahnazaryan this morning, which I ultimately chose to leave before its conclusion due to his deeply unprofessional conduct. From the beginning, his manner was dismissive and needlessly condescending. He spoke to the nurse, who was both kind and highly efficient, in a patronizing way that I found completely inappropriate, and his tone toward me was even worse.

Despite multiple scans of my eyes, Dr. Shahnazaryan stated that he was unsure whether he could perform the procedure I had been referred for, yet he suggested numbing my eyes “just in case he was mistaken ( this would put me out of action for hours).” I found this approach to be careless and lacking in both clarity and confidence. His communication style felt abrupt and disrespectful throughout, which made it extremely difficult to trust his clinical judgment or feel comfortable under his care.

In all my experiences within medical settings, I have never encountered such rudeness or felt so belittled by a healthcare professional. It was both upsetting and unacceptable, and I will not be returning for any future appointments with him. Thank you for responding - I am sure his recollection does indeed vary but you only need to look at previous feedback to see that my experience was not a one off. I am surprised that as a business you would ignore such behaviour. Best wishes.

3 giugno 2025
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Risposta di Centre for Sight UK

Thank you for taking the time to share your feedback. We are deeply concerned by the comments you have made and are genuinely sorry to hear that your experience with us did not meet your expectations.
We have thoroughly investigated the situation with the team members who were present during your visit, including the consultant involved in your care. Based on these discussions, we understand that their account of the events differs from the one you have described.

At Centre for Sight, we are committed to treating every patient as an individual. Our process involves completion of a detailed health questionnaire along with carrying out a comprehensive range of diagnostic tests and assessments, before any recommendations are made. These tests are essential to enable our consultants to determine the most appropriate procedure and lens for each patient’s specific visual needs and lifestyle.
We regret that your experience left you dissatisfied and should you wish to discuss your concerns please contact us.

Valutata 5 stelle su 5

An excellent result

I was suprised how calm I felt having decided on getting multifocal lenses. I was put at ease by Mr Daya when he talked me through the process at my initial consultation. The operation was very straightforward and I hardly knew when it was all over. I am delighted with the result 20/20 vision. I can read any small print!

7 aprile 2025
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Risposta di Centre for Sight UK

We are delighted that you now have 20/20 vision and that Mr Daya put you at ease. Thank you for your review.

Valutata 5 stelle su 5

I have received excellent treatment at…

I have received excellent treatment at cfs, from the skill of the surgery to the support team, the staff are always helpful, caring and hardworking, in particular Adora has been very kind and informative. I am impressed .

20 maggio 2025
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Valutata 5 stelle su 5

10/10

Mr. Daya, Joe and the rest of the team were fantastic. Throughout my journey with them they have been kind, professional, efficient and reassuring and I could not recommend them highly enough. They exceeded my expectations in every aspect of my care.

19 maggio 2025
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Risposta di Centre for Sight UK

So sorry for the delay in responding to your feedback. We are delighted that the team exceeded your expectations in every aspect of your care.

Valutata 5 stelle su 5

Outstanding care, wonderful people, an amazing result.

The staff, including the surgeon Mr Dyer, were extremely friendly, informative and efficient, explaining the process and potential downsides clearly. Any initial concerns about the surgery were addressed and on the actual day everything went smoothly, you could almost call it a nonevent. I’m very happy and would recommend the surgery and centre for sight. I’ve had my final appointment today, I can’t get used to having such incredible eyesight, it’s amazing and I’m sure I’ll be able to take it for granted soon.

7 maggio 2025
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Risposta di Centre for Sight UK

Thank you for your review Craig, we are delighted that you now have incredible eyesight and that we addressed your concerns regarding surgery.

Valutata 5 stelle su 5

A first class experience

The whole process, start to finish, is first class. The facility at East Grinstead is superb and the staff were friendly and professional. The consultant, Saj Khan, is fantastic, a great communicator as well as being a leader in his work.
I had replacement lenses, after 3 months they became a little cloudy, distorting my vision. This is a known problem. I booked a consultation, within 2 hours I had been assessed and had laser treatment. No fuss, no problem, job done 👍.

4 febbraio 2025
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Risposta di Centre for Sight UK

Thank you for your review, we will pass on this wonderful feedback to Mr Khan.

Valutata 5 stelle su 5

Mr Dyer, East Grinstead Centre for Sight

Mr Dyer at East Grinstead was outstanding in his quick response to a difficult situation. Following consultations he found narrow angle glaucoma in my left eye. The ‘choice ‘ of having lens replacement surgery became a matter of an emergency. The skill and care literally saved my eyesight. Thank you.

19 marzo 2025
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Risposta di Centre for Sight UK

Thank you for your review, we are delighted that Mr Daya has saved your eyesight.

Valutata 5 stelle su 5

Incredible

I have experienced the most outstanding quality of service from the centre for sight. The kindness and efficiency of reception and administration staff, the technicians, nurses, anaesthetist & theatre staff have all been exemplary.
My experience could not have been better for my trifocal lens replacement. This straightforward and pain free surgery was quick and efficient. Mr Daya is both highly skilled and very kind. I felt confident and calm during the procedure which lasted no longer than half an hour. This is a life changing operation for me. I am absolutely thrilled with the resulting perfect vision. I cannot thank everyone at Centre for sight in East Grinstead enough.i am eternally grateful.

19 marzo 2025
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Risposta di Centre for Sight UK

Dear Lydia,
Thank you so much for your lovely review. We're delighted to hear you had such a positive experience with us from start to finish, and that you're happy with your results. Wishing you a smooth and speedy recovery!
Warm Regards,
Tamsin, Marketing Executive.

Valutata 5 stelle su 5

I’ve worn glasses since I was six... no more!

I’ve worn glasses since I was six, and I am now sixty-six. After a successful NHS procedure to repair a detached retina, I was informed that I would eventually develop a cataract in that eye. Once that happened, it was only a matter of time before I would need treatment.

After carrying out extensive research, I decided to consult with Mr Daya at Centre For Sight. The entire process has been seamless, and just two weeks after my initial consultation, I underwent lens replacement surgery on both eyes. The results have been life-changing — I no longer need glasses for anything; whether it’s reading, distance vision, working on a small-screen laptop, or driving.

On Mr Daya’s recommendation, I had trifocal lenses fitted, and my vision for all distances is now perfect. I cannot recommend Centre For Sight highly enough. A huge thank you to Mr Daya and his entire team — from the reception staff to the technicians who carry out screening checks, to the professionals in the operating theatre.

Word of mouth is invaluable, so I’m writing this to help support anyone who may be unsure about taking the next step. Accept this as a solid recommendation to follow my path - you will be delighted.

25 marzo 2025
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Risposta di Centre for Sight UK

Dear Phillip,
Thank you so much for your kind review and recommendation, we are delighted. What an incredible vision journey you have had, we are so pleased to have been a part of it. Wishing you a speedy recovery.
All the Best,
Tamsin, Marketing Executive.

Valutata 5 stelle su 5

Life Changing Surgery

I just completed surgery to remove cataracts and trifocal lens replacement. I spent one week, from the first tests to the final consultation. The eye tests are comprehensive, taking over three hours. The final part is a consultation with Mr Daya who clearly explains the issues and the proposed solutions. It is daunting surgery, however, Mr Daya is a true and considerate expert in his field, so your concerns are quickly put to rest. As well as introducing you to videos to watch on what the surgery entails.
On the day of surgery, the clinical staff explain the exact steps that will follow. I found this very comforting. At times, I did feel.the preparation was taking time; however, the preparation is meticulous. The actual surgery is pain free and quick. I had one eye done at a time.
As I write this - five days after the first eye was done, I can see clearly! I'm hoping for further improvement as the coming weeks pass.
Overall, the team are extremely professional, all led under the leadership and expertise of Mr Daya. He only has one objective - to make your vision better. And that he has achieved.
Thank you so much.
Best wishes,
Nick

24 febbraio 2025
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Risposta di Centre for Sight UK

Dear Nick, Thank you so much for your review. We are delighted that you can see clearly and that you felt comforted with the detailed explanation from the clinical team. We wish you all the very best for your continued recovery. Kind regards Nicola

Valutata 1 stelle su 5

WHAT A SHAMBLES THIS COMPANY IS IN

WHAT A SHAMBLES THIS COMPANY IS IN. ORIGINALLY I HAD AN APPOINTMENT ON 3 FEBRUARY 2025 WHICH THEY CANCELLED AND RESCHEDULED FOR 25 FEBRUARY 2025. I CHECKED ON 30 JANUARY 2025 AND WAS TOLD THAT THAT APPOINTMENT HAD BEEN CANCELLED AND I WAS TO ATTEND ON 3 FEBRUARY 2025. I WAS NOT ABLE TO ATTEND AND WAS TOLD THEY WOULD CALL ME ON 3 FEBRUARY 2025. NEEEDLESS TO SAY, I AM STILL WAITING.

6 febbraio 2025
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Valutata 1 stelle su 5

They ruined my eyes!

They ruined my eyes!! Nearly 10 years on after multifocal lens exchange and I have not been able to work as a camera person since.

They kept telling me it would go away. The severe high preventing need to be able to drive, the severe dry eye, the poor neuro adaptation to the lenses never got better.

Not once they ever informed me that there were something whereby the brain doesn’t work with the multifocal lenses they put in. This is not rare. I have learned a lot about how the brain works with these lenses. If you have any kind of processing issues such as ADHD, SPD, et cetera. Your eyes most likely will not adapt to these lenses. I’m now having to seek treatment in the United States for special reflective lenses that will help to correct these issues. This is going to cost me nearly as much as it cost to have the lenses put in. This company‘s absolutely disgusting Mr. Daya is unbelievably arrogant. I asked for him to refund me because of the extreme issues I had after the operation and he flat out refused. He’s got insurance. My life was ruined. Please do your research before you get lenses a single focal distance lens is not a problem. It’s the multifocal lenses that I was pushed into getting saying that they were all singing dancing and would correct everything but in fact they ruined my eyes. They know there’s a statute of limitations as to being able to take a claim against them so they just keep telling you it’s going to get better and you believe them. Shame on this company.

1 febbraio 2025
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Valutata 5 stelle su 5

Painless and Quick Process.

What made my experience great was that I was so nervous to have both eyes done at once however the experience was totally painless and professional and quick I had panicked for no reason.

10 dicembre 2024
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Risposta di Centre for Sight UK

Dear Steven, Thank you so much for your review. We are delighted that you are happy with the results.

Valutata 5 stelle su 5

Very good outcome

Very good outcome, very impressed with the surgent.
very happy with my new life lasting vision

30 novembre 2024
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Risposta di Centre for Sight UK

Thank you so much for your kind review! We're so pleased that we have exceeded your expectations! All the best, Tamsin.

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