I would like to express my deepest thanks to Natalie at Wombourne Coop Funeral. When my husband passed away, Natalie showed the utmost professionalism, kindness and genuine care. She guided me thro... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Very helpful and caring staff. The process was excellent, all done via email as unable to visit the office. This was easy and efficient and everything was perfect on the day. Could not fault anyth... Leggi di più
L'azienda ha risposto
First class from start to finish from the lady at your office giving guidance to the lady conducting the service to the director and funeral cars the flowers every thing we required was provided. Wel... Leggi di più
L'azienda ha risposto
Co-op funeral staff chloe and Rachel went above and beyond to care for dad and his family from day one.Phoning many times to make sure all details and wishes for dad were correct.Even phoning the nig... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
OurCoop is the UK’s largest independent co-operative Society, with more than one million Members and 13,000 colleagues operating in communities nationwide. We were formed by bringing together Central Co-op, The Midcounties Co-operative and Chelmsford Star Co-op to create a stronger, member-owned organisation rooted in shared co-operative values. We trade nationally through our family of businesses while remaining deeply rooted in local communities. Our footprint spans Gloucestershire, Oxfordshire, Wiltshire and Bedfordshire in the South and West; the Midlands including Derbyshire, Staffordshire and Northamptonshire; the North including Cheshire, Greater Manchester, Lancashire and Yorkshire; and the East of England, including Essex, Norfolk and Suffolk. With over 500 food stores, alongside travel, Funeralcare, Early Years and mobile, energy and broadband businesses, OurCoop creates greater impact and opportunity for our colleagues, members and communities.
Informazioni di contatto
Queen Street, WS13 6QD, Lichfield, Regno Unito
- 01543 414 140
- enquiries@centralcoop.co.uk
- centralcoop.co.uk/funeralcare
4,9
Eccellente
625 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
My experience at Blaby co-op funeral
From the moment we went in to the co-op funeral Blaby Leicester to arrange my husbands funeral the girls were very kind got us a cup of tea there was no pressure they chatted though several options We were given time to think about coffins flowers order of service they day befor the funeral one of the girls talked me though the arrangements for the funeral
And on the day they were very respectful and professional an extra touch they put a loverly photograph of John on the coffin and gave it to me after the service I would recommend the coop at Blaby For making a difficult situation very easy and relaxed thank you you are a. Great team from start to finish
17 luglio 2026
Risposta di FuneralCoop
Thank you for your review. We’re truly grateful for your kind words about the Blaby team. From the moment you came in to arrange your husband’s funeral, it’s wonderful to hear the team made you feel cared for, offering kindness, time, and space to make decisions without any pressure. We’re pleased everything was clearly talked through, and that you felt supported both before and on the day of the funeral. Knowing the service was carried out with such respect and professionalism, means a great deal to us. If you ever need anything or have any questions, we’re always here for you.
Take care,
FuneralCoop
Grahame was very professional but had a…
Grahame was very professional but had a lovely way about him easy to talk to and listen to ! I would not hesitate to go again to see him for advice !
15 luglio 2026
Risposta di FuneralCoop
Thank you for your review. We’re really pleased to hear that Grahame was both professional and easy to talk to, and that you felt listened to throughout. It’s wonderful to know his support made such a positive difference. If you ever need any further advice or help, we’re always here for you.
Take care,
FuneralCoop
Risposta di FuneralCoop
Thank you for your review. We’re really pleased to hear everything was smooth running for you. If you ever need any help or have any questions, we’re always here for you.
Take care,
FuneralCoop
Couldn’t ask for a better service from…
Couldn’t ask for a better service from start to finish I felt comfortable with very friendly understanding staff . Lady named Sam was incredibly compassionate and when I needed to contact them it was no trouble and immediate .
Everything I asked for was done with no problems and they kept me informed of everything along the way . Funeral was done with the upmost respect , dignity and compassion . I couldn’t ask for more and recommend their services 100%
9 luglio 2026
Risposta di FuneralCoop
Thank you for sharing your experience. We’re truly grateful for your kind words about the service you received from start to finish. It’s wonderful to hear you felt comfortable and supported by our team, and that Sam showed such compassion whenever you needed to get in touch. We’re pleased everything you asked for was taken care of smoothly and that you were kept informed throughout. Knowing the funeral was carried out with respect, dignity and compassion means a great deal to us. If you ever need anything or have any questions, we’re always here for you.
Take care,
FuneralCoop
Risposta di FuneralCoop
Thank you for your review. We’re really pleased to hear that our staff were kind and courteous during your time with us. If you ever need any help or have any questions, we’re always here for you.
Take care,
FuneralCoop
Exceptional support
Exceptional support, compassion and professionalism throughout this very difficult time for our loss. Highly recommend the Walsall branch- big thank you to Louise and all the care team
9 luglio 2026
Risposta di FuneralCoop
Thank you for your review. We’re truly grateful for your kind words about the exceptional support, compassion and professionalism you received during such a difficult time. It means a great deal to know the Walsall team were there for you when you needed them most. If you ever need anything or have any questions, we’re always here for you.
Take care,
FuneralCoop
They were very helpful nice and…caring
They were very helpful nice and friendly They helped us and did not rush us They were there every step of the way They did a very good service would recommend them to anyone
19 giugno 2026
Risposta di FuneralCoop
Thank you for your review. We’re so pleased to hear the team were helpful, friendly and supported you without rushing at any stage. It means a lot to know they were there for you every step of the way and that the service felt very good. If you ever need anything or have any questions, we’re always here for you.
Take care,
FuneralCoop
We used the Heanor funeral home for my…
We used the Heanor funeral home for my Mum's Funeral. I can only say that the staff in-particular Katie, Bex, Steve and Bryan were amazing. From meeting Bex and Steve when they picked My mum up to all the care and support they gave me and my brother in this very difficult time was outstanding. We can't thank them enough.
9 giugno 2026
Non scritta su invito
Risposta di FuneralCoop
Thank you for your review. We’re so pleased to hear that Katie, Bex, Steve and Bryan supported you and your brother with such care throughout your Mum’s funeral arrangements. Knowing their compassion and professionalism made a difference at such a difficult time means a great deal to us. Thank you for your kind words.
Take care,
FuneralCoop
All the staff were very kind
All the staff were very kind, understanding and very helpful and professional,😊😊😊, between all of them they managed to give our dad a lovely send off .much appreciated many thanks
18 giugno 2026
Risposta di FuneralCoop
Thank you for your review. We’re so pleased to hear the staff were so helpful and compassionate, and that you felt everything was handled as well as it could be. Your kind words mean a great deal to us.
Take care,
FuneralCoop
Mum's funeral. Considering the severity and emotion of…
Considering the severity and emotion of a death and conseqent bookings and operational logistics ,the staff at the funeral parlour could not have been more helpful and also on a " not so serious note". The staff were up there with the best. A personal touch, I put a handkerchief and a cravat of my father's in my mother's blazer in which she would be cremated in, so Mum and Dad were together. I visted Mum in the chapel of rest, to find they had put the hanky in mum's hand and tied the cravat around mum's collar. What a touch. The whole journey with you guys was seamless and helped us all. Thank you one and all for all your help.
28 maggio 2026
Risposta di FuneralCoop
Thank you for sharing such a heartfelt review. We’re so pleased to hear the team supported you with care and understanding through the emotion and complexity of the arrangements. Your story about placing your father’s handkerchief and cravat with your mother is incredibly touching, and we’re glad the team honoured that gesture in such a thoughtful way. Knowing this brought comfort to you and your family means a great deal to us. Thank you for your kind words.
Take care,
FuneralCoop
Everything from start to finish was…
Everything from start to finish was excellent. Julie was very helpful and couldn't do enough for us.
The day of the funeral very compassionate.
23 giugno 2026
Risposta di FuneralCoop
Thank you for your review. We’re so pleased to hear everything was excellent from start to finish, and that Julie was so helpful and supportive throughout. It’s lovely to know the team’s compassion on the day brought comfort to you and your family. Your kind words mean a great deal to us.
Take care,
FuneralCoop
Difficult times made a bit easier by Oxley staff
We used the Oxley branch and Ros made the process as painless as possible for us. The fact that she remembered who we were and which ashes we were there to collect without us having to say a word was very much appreciated.
On the day everything went smoothly and Lisa who was coordinating was extremely helpful in letting us know what to do when. Thank you.
2 luglio 2026
Risposta di FuneralCoop
Thank you for your review. We’re so pleased to hear that Ros made the process as gentle and straightforward as possible, and that her care and attention meant so much to you. It’s lovely to know everything went smoothly on the day and that Lisa’s guidance helped you feel supported throughout. Your kind words mean a great deal to us.
Take care,
FuneralCoop
The staff were very helpful and…
The staff were very helpful and compassionate and could not have done better.
9 luglio 2026
Risposta di FuneralCoop
Thank you for your review. We’re so pleased to hear the staff were so helpful and compassionate, and that you felt everything was handled as well as it could be. Your kind words mean a great deal to us.
Take care,
FuneralCoop
taking good care of all our needs
Very helpful when we needed help in our very sad time of my dear sister Linda Woolfson
27 giugno 2026
Risposta di FuneralCoop
Thank you for your review. We’re so pleased to hear the team were able to help and support you during such a sad time following the loss of your dear sister. Your kind words mean a great deal to us.
Take care,
FuneralCoop
Very sympathetic and professional in…
Very sympathetic and professional in their approach. Every request we made were dealt with promptly.
22 maggio 2026
Risposta di FuneralCoop
Thank you for your review. We’re so pleased to hear the team supported you with such sympathy and professionalism, and that every request was handled promptly. Your kind words mean a great deal to us.
Take care,
OurCoop
The two ladies at the Whittlesey…
The two ladies at the Whittlesey branch Nadine and Gemma were helpful from start to finish
They kept us up to date every step of the way. Always available to answer any questions.Both very passionate about their job role lots of care and compassion for my family on the death of my dad.Thank you to you both
26 maggio 2026
Risposta di FuneralCoop
Thank you for your review. We’re so pleased to hear that Nadine and Gemma supported you with such care from start to finish. It’s wonderful to know you felt fully informed at every stage and that their compassion made a difference to your family during the loss of your dad. Your kind words mean a great deal to us.
Take care,
FuneralCoop
So very helpful
All concerned at the CO OP couldn't have been more respectful and considerate.
22 giugno 2026
Risposta di FuneralCoop
Thank you for your feedback. We’re glad the team’s respect and consideration helped support you during a difficult time. Your appreciation is sincerely valued.
Take care,
FuneralCoop
Very open and friendly
Very open and friendly, provided me with all i needed to help make everything go smoothly
29 maggio 2026
Risposta di FuneralCoop
Thank you for your review. We’re so pleased to hear you found the team open, friendly and supportive, and that they provided everything you needed to help things go smoothly. Your kind words mean a great deal to us.
Take care,
FuneralCoop
The staff were amazing so helpful…
The staff were amazing so helpful especially Tracey who is definitely in the right job. Her compassion and thoughtfulness was just what I needed to cope with a very difficult time. At no time were we rushed when we came to see my husband and on the day the the respect and courtesy shown by everyone including wearing blue ties in line with our Birmingham city football club theme. We are a big family and the funeral could not have been more perfect for Dave. Thank you
15 giugno 2026
Risposta di FuneralCoop
Thank you for your review. We’re so pleased to hear how supported you felt, especially by Tracey. Her compassion and thoughtfulness clearly made a meaningful difference at such a difficult time. It’s lovely to know you never felt rushed when visiting your husband, and that the team’s respect, including the blue ties for your Birmingham City theme, helped create a truly fitting and personal farewell for Dave. Your kind words mean a great deal to us.
Take care,
FuneralCoop
Caring and Compassionate Staff
Caring and compassionate staff who guided us every step of the way during a difficult time. As we look back we are comforted in the knowledge that we gave our family member a good send off.
17 giugno 2026
Risposta di FuneralCoop
Thank you for your review. We’re so pleased to hear the team guided you with such care and compassion, and that you feel comforted knowing you were able to give your family member a good send‑off. Your kind words mean a great deal to us.
Take care,
FuneralCoop
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.