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Valutata 1 stelle su 5

I have genuinely tried to be patient and polite while dealing with Cell C, but unfortunately, it seems that being reasonable and trying to resolve the issue nicely has made no difference. The p... Leggi di più

Valutata 1 stelle su 5

Absolutely trash service. I contacted them 4 times having to make multiple tickets for one problem. I advised that I was having my information stolen and that my own number was calling me (shouldnt be... Leggi di più

Valutata 5 stelle su 5

5 stars for me indeed! We had the most unforgettable trip out in the wild, and Cell C proved to be unstoppable! My girls and I were constantly connected, sharing laughs, memories, and even selfies... Leggi di più

Valutata 1 stelle su 5

I am only giving Cell C a 1 star because there is no option to select zero. I have been a customer for over 16 years but cancelling. I have struggled for over a week to get international roami... Leggi di più

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TrustScore 2 su 5

254 recensioni

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Tutte le recensioni

(254)

49 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Ten years of having a prepaid data…

Ten years of having a prepaid data bundle means nothing to this company that I've been associated with since its rebranding in 2010. October, Bill R211, November, R386, December, R428. Excuse? They must have tried to phone you to alert you that the contract is coming to an end, but couldn't get hold of you... what hogwash. People, be aware that you have choices. Now I've found that Cell C was not a good choice. When I tried to plead my case, a nonchalant "I'm sorry...". That really doesn't put my mind at ease. So after decades, it's goodbye to Cell C. Do yourself a favour, be extremely vigilant with this company. I was going to do fibre with them too, but that wish has flown as has my trust in Cell C.

5 gennaio 2026
Non scritta su invito
Valutata 1 stelle su 5

Consistently sending spam messages ten…

Consistently sending spam messages ten times a day and consistently sending spam messages through the Sim card settings rendering your phone useless running down the battery as the screen stays on bright till you have to press cancel three times before the phone will go back to normal this is a huge issue and inconvenience

29 dicembre 2025
Non scritta su invito
Valutata 1 stelle su 5

Cell C sold me a refurbished iPhone 12…

Cell C sold me a refurbished iPhone 12 after persuading me away from an iPhone 13. I was assured it was “as good as new.” It failed completely within months. Apple confirmed a hardware failure.

Despite complying immediately with all repair requirements, my phone was returned unrepaired after more than two weeks, with no clear explanation. I was never advised upfront of key requirements, received conflicting messages, and was left without a phone over the festive season.

No loan device, no proper escalation, and no ownership of the issue. I am still paying for a service and device I cannot use. I would not recommend Cell C to anyone.

22 dicembre 2025
Non scritta su invito
Valutata 5 stelle su 5

I had a great service at the airport…

I had a great service at the airport store in de Arrival hall at 8 november 2025. Cell C had a more than 50% cheaper/better deal than MTN or Vodacom. WE had the 15GB deal datadeal only for one month. It worked perfectly, we had no problems at all with it. Great reception at most places. I would definitely recommend this

8 novembre 2025
Non scritta su invito
Valutata 1 stelle su 5

Never rely on calls you receive

Never rely on calls you receive. I received a call after 3 years of contract when I was on monthly. The call was to downgrade my account since I was not using data and was about to leave South Africa for good. By making the downgrade Cell C extended my contract for 2 years. I left SA and was paying them for almost two years while I was not using data.

23 novembre 2024
Non scritta su invito
Valutata 1 stelle su 5

BAD SERVICE FROM CELL C....I WILL NOT…

BAD SERVICE FROM CELL C....I WILL NOT RECOMMEND THIS TO ANY OF MY FRIENDS OF FAMILY, I HAVE BEEN CALLING, EMAILING AND NO ONE CAN EVEN GIVE MY A POSITIVE OUTCOME TO WHY MY SIM CARD IS STILL NO ACTIVATED? PLEASE DONT TAKE A CONTRACT VIA BLUE LABEL CONNECT, THEY JUST AFTER YOU MONEY AND ONCE THE CONTRACT ENDS, NO ONE INFORMS YOU THAT YOUR SIM WILL BE DEACTIVED!!!

27 ottobre 2025
Non scritta su invito
Valutata 4 stelle su 5

Didn’t expect it

Didn’t expect it, but Cell C really leveled up! Great network now. Before it just didn’t have great network especially when there isn’t electricity in my area but now Cell C is working great. It is now fast , reliable and has network anytime and at any give moment.

17 ottobre 2025
Non scritta su invito
Valutata 1 stelle su 5

Cell C Unsolicited Subscriptions

Cell C Unsolicited Subscriptions
I am a prepaid Cell C customer since 2014. I have lost R 800 in airtime since 01 June through unsolicited subscriptions even though my number ********** has always been blocked for subscriptions, I phoned numerous times since 12 September and spoke to Teddy, Zama, Zinanda, Luyanda, Emanuel, Melelisa, and another Luyanda. in the interim I was called back by Ms E Ziqubu and was refunded R 460 but the deductions continued, on Saturday 4 October when I spoke to Emanuel and explained again that only two deductions is admissible being for two routers @ R 5 each per month he advised that I put the router sim cards in a phone and check for subscriptions on them, I found that on sim card **********, that has always be in a router and never in a phone, was 5 subscriptions each named "Cell C Antivirus advice", I then spoke to Melelisa the same day to find out how subscriptions can arrive on a sim card that has only be in a router, she rep**** it happens automatically, I advised Melelisa that I need at least another R 340 refund, I received an SMS from Cell C that my my query was received and will be attended to shortly ref **********83. I advised Melelisa that if the R 340 refund was not forthcoming I intend writing reviews on Hellopeter, Google and a complaint will be sent to the Communications Ombud.

1 giugno 2025
Non scritta su invito
Valutata 5 stelle su 5

trust WhatsApp the most when using my…

trust WhatsApp the most when using my Cell C data. It never lets me down when I need to connect with family and friends. Messages, calls, and even video chats go through smoothly, and I don’t have to worry about missing important updates. It’s reliable, fast, and keeps me close to the people I love.”

18 settembre 2025
Non scritta su invito
Valutata 5 stelle su 5

5 stars for me indeed

5 stars for me indeed!
We had the most unforgettable trip out in the wild, and Cell C proved to be unstoppable! My girls and I were constantly connected, sharing laughs, memories, and even selfies without a single glitch. The signal never failed us, no matter how far off the beaten path we went.

After struggling with other networks before, I can finally say I’ve found the best one ,Cell C, you’ve earned my 5 stars! 🙌🔥

18 settembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Going the Xtra Mile

Employee Abdool Linda and Linda Dlamini from the City View Cell C in Durban were absolutely fantastic. The service received deserves recognition and these 2 guys worked tirelessly to get my new correct and new phone aligned. There were ongoing challenges and their patience and wonderful kindness was simply outstanding. Well done.

13 settembre 2025
Non scritta su invito
Valutata 1 stelle su 5

Cell c system scams on airtime advance …

Cell c is using some software which take airtime without service and if you log a complain they will tell yu to wait for their call hence they won't phone I'm really disappointed how many are being scammed with the same style always be careful when using your airtime and taking advance airtime they will milk y

12 settembre 2025
Non scritta su invito
Valutata 1 stelle su 5

Never get a Cell C contract

Never get a Cell C contract. I was spammed countless times and kept saying that I do not want to renew my contract. Then they billed me after clearly stating that I do not want to receive minutes or data from them. Their data would run out ridiculously quick throughout my contract period.

27 agosto 2025
Non scritta su invito
Valutata 1 stelle su 5

Beware! It's Impossible to Cancel a CellC Contrtact After Expiry!

I strongly advise against using CellC due to their questionable business practices. Despite following their exact instructions to convert an overdue contract to prepaid, I have received no acknowledgment from them. I sent formal requests on company letterhead on the following dates:

July 29, 2025, at 15:52
August 5, 2025, at 18:44
August 26, 2025, at 16:06

CellC requires 30 days' notice for such requests but fails to respond within this timeframe. My simple request to switch to prepaid has been ignored, leading me to seek a more reliable and trustworthy service provider.

Good bye CellC!

26 agosto 2025
Non scritta su invito

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