Basically everything how it should be from placing the order to receiving it. Rather than just getting a text I've received a phone call notifying me the item was ready for collection. The item that I... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Basically everything how it should be from placing the order to receiving it. Rather than just getting a text I've received a phone call notifying me the item was ready for collection. The item that I... Leggi di più
L'azienda ha risposto
Great service. Ordering online easy. Then got a swift refund when I had to return it. Staff very good.
L'azienda ha risposto
My new hedge cutter by Makita is brilliant. C E F made it easy to order from them really easy to collect from my local C E F branch. I would have given 5 stars but felt the box had been opened before... Leggi di più
L'azienda ha risposto
The local branch [Shipley] to our head office has a knowledgeable staff with a wealth of experience and thanks to being a loyal customer for over 30 years their commitment to good customer service... Leggi di più
L'azienda ha risposto
Scritti dall'azienda
We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.
CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.
CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.
Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.
Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.
In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.
Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.
By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.
Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories
Scritti dall'azienda
Unit 10a, Sapper Jordan Rossi Business Park, BD17 7AX, Shipley, Regno Unito
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Great service. Ordering online easy. Then got a swift refund when I had to return it. Staff very good.

Risposta di CEF - Shipley Store
Basically everything how it should be from placing the order to receiving it. Rather than just getting a text I've received a phone call notifying me the item was ready for collection. The item that I bought was a really good price compare to other diy stores.

Risposta di CEF - Shipley Store
The local branch [Shipley] to our head office has a knowledgeable staff with a wealth of experience and thanks to being a loyal customer for over 30 years their commitment to good customer service is what has kept CEF as one of our main electrical wholesalers. Anything less and we would not be able to keep our customers happy.
The product line-up is great offering high quality items at a reasonable price but also offer alternatives that can satisfy a project on a tighter budget.
Our only criticism would be getting the same level of service from out of town branches but that's not to say all branches have poor service most of the time they deal with our requests with a high level of quality customer service it's just the odd time some branches can be a little less helpful and those branches can tarnish CEF's reputation which isn't fair when you consider the service from elsewhere.
We also find their online ordering service one of the best in the business with a sleek looking intuitive layout and any queries can be dealt with professionally through their online assistance and if need be dealing direct with our local branch.
Overall we highly recommend City Electrical Factors and we are pleased to consider them a loyal customer.

Risposta di CEF - Shipley Store
My new hedge cutter by Makita is brilliant. C E F made it easy to order from them really easy to collect from my local C E F branch. I would have given 5 stars but felt the box had been opened before and not back in the packaging as would have been originally. Will use C E F again.

Risposta di CEF - Shipley Store
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