We ordered a specific cabinet for major electrical work. They supplied a different product which was the wrong size, which resulted in the work being aborted for which we had to pay a cancellation cha... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Delivery of the order was really quick and exact. We had to return the order but this was made easy by your staff at the Orpington depo
L'azienda ha risposto
The staff at Orpington were extremely helpful. Thank you for your help.
L'azienda ha risposto
The staff were very helpful
L'azienda ha risposto
Dettagli dell'azienda
- Grossista di apparecchiature elettriche
- Società di distribuzione via cavo
- Grossista di elettrodomestici e apparecchiature elettriche
- Grossista di articoli per l'illuminazione
- Fornitore di viti
- Fornitore di attrezzature per l'energia solare
Informazioni su CEF - ORP
Scritti dall'azienda
We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.
CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.
CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.
Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.
Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.
In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.
Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.
By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.
Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories
CEF - Your local Electrical Experts
Scritti dall'azienda
- Over 390 Stores Nationwide
- You'll be sure to find a CEF near you
- Next Day Delivery
- On all orders placed before 6pm
- Free Delivery
- Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
- Reserve and Collect
- Reserve your products online and collect them from your nearest store
- Customer Service
- Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm
Informazioni di contatto
Units 4-6, Faraday Industrial Park, BR5 3QW, Orpington, Faraday Way, Regno Unito
- 01689 874086
4,2
Molto buono
8 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
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Le persone hanno visualizzato anche
Risposta di CEF - ORP
Thank you very much for your review Christine.
Best Regards
Adele Feller (Customer Services Manager)
Delivery of the order was really quick…
Delivery of the order was really quick and exact. We had to return the order but this was made easy by your staff at the Orpington depo
30 settembre 2025
Risposta di CEF - ORP
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Seriously let down by CEF
We ordered a specific cabinet for major electrical work. They supplied a different product which was the wrong size, which resulted in the work being aborted for which we had to pay a cancellation charge of £1000. This was all down to CEF's mistake. They rejected our claim for the payment and refuse to enter into any negotiations for settlement. Wouldn't touch them if I were you!
5 marzo 2024
Non scritta su invito
Risposta di CEF - ORP
Thank you for your review and feedback Neil.
We are extremely sorry that on this occasion we have not provided you with an acceptable level of service, please accept our sincere apologies.
I would like to get this looked into but I am afraid no contact details are provided against this review and your order number is not noted for me to obtain, so we are unable to get in contact with you by phone or email, please could you e-mail customerservices@cef.co.uk with your contact details and that this is in reference to a Trustpilot review and one of our team will contact you by return to discuss this issue.
Best Regards
Adele Feller (Customer Services Manager)
Ease of order
19 marzo 2023
Risposta di CEF - ORP
Thank you very much for your review David.
Best Regards
Adele Feller (Customer Services Manager)
The staff at Orpington were extremely…
The staff at Orpington were extremely helpful. Thank you for your help.
7 febbraio 2023
Risposta di CEF - ORP
Thank you very much for your review and feedback Iain.
Best Regards
Adele Feller (Customer Services Manager)
Vert pleased with the product and…
Vert pleased with the product and service thank you Orpington CEF
17 dicembre 2022
Risposta di CEF - ORP
Thank you very much for your review and feedback Robert.
Best Regards
Adele Feller (Customer Services Manager)
First time customer
Initially disappointed that the heat alarm I purchased online didn’t work but impressed that the manager of the Orpington store went out of his way to replace it.
All other items in my order were ok.
22 aprile 2022
Risposta di CEF - ORP
Thank you very much for your review and feedback.
Best Regards
Adele Feller (Customer Services Manager)
Using the online ordering was very easy…
I visit the Orpington store and asked for the product I was thinking of getting, the sales person was very informative and helped me to choose the product.
Using the online ordering was very easy and delivery spot on Will must definitely use again.
18 dicembre 2021
Risposta di CEF - ORP
Thank you very much for your review and feedback.
Best Regards
Adele Feller (Customer Services Manager)
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