I ordered a fan for click and collect at the Dewsbury store, due to the very hot weather, of which there were two in stock when I ordered. Upon arrival, they said they only had one in stoc... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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I ordered a fan for click and collect at the Dewsbury store, due to the very hot weather, of which there were two in stock when I ordered. Upon arrival, they said they only had one in stoc... Leggi di più
L'azienda ha risposto
Easy ordering , right price Nigel sorted promptly and notified me when delivery arrived
L'azienda ha risposto
Ordered one day came the next day, Dependable
L'azienda ha risposto
Rob really looks after us and makes dealing with CEF really easy.
L'azienda ha risposto
Scritti dall'azienda
We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.
CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.
CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.
Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.
Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.
In-branch and online we offer the largest range of products, giving you access to more than 46,000 products.
Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.
By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.
Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls & ATEX/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories
Scritti dall'azienda
Unit A, Staincliffe Mills, Halifax Road, WF13 4AR, Dewsbury, Regno Unito
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I ordered a fan for click and collect at the Dewsbury store, due to the very hot weather, of which there were two in stock when I ordered.
Upon arrival, they said they only had one in stock and the one they had was being used on the collection desk!! So I basically had to unplug the fan off the desk and take it without a box and in used condition.
I was desperate for the fan due to having a dog struggling and everywhere out of stock. But it seems completely unacceptable that I purchased a brand new fan and the one I received was used and being used when I arrived. They hadn't even bothered to unplug it and box it back up for collection.
The guy behind the counter commented saying "I'll have to open another fan now". So basically they use stock and then sell it to customers, rather than just buy a fan for their office that is not then sold on as brand new.
If I wasn't desperate, I wouldn't have continued with the collection.
Unacceptable and I believe I should have received a discount as the item was used.

Risposta di CEF - DEW

Risposta di CEF - DEW
Rob really looks after us and makes dealing with CEF really easy.

Risposta di CEF - DEW
Easy ordering , right price Nigel sorted promptly and notified me when delivery arrived

Risposta di CEF - DEW
Item quality as described online, and prompt delivery. It was an outdoor light and well packed so arrived in great condition

Risposta di CEF - DEW
Always there to help and provide advice. Good fast service and easy to deal with.

Risposta di CEF - DEW
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