I ordered the faith bag recently and unfortunately I didn't like it the way I thought I would. It's very beautiful, a gorgeous colour and lots of pockets, but there are two reasons that r... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Had to return twice for a bag and purse which my sister decided wasn’t the right size or colour and about to reorderin black which she knows she will like!!! Thank goodness. Immediate despatch of bag... Leggi di più
Have bought from this company before. Quick delivery and goods as advertised. Quality materials. Bought backpack with security features and used already. Was great for travelling in Barcelona which is... Leggi di più
Prompt delivery and lovely passport holder which my cat friend will love! Be aware there’s another company called catwalk collection that has dreadful reviews and suggests that delivery takes an age a... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
If you love leather, you'll love Catwalk Collection Handbags. Choose from stylish totes to practical cross-body bags all crafted from luxurious genuine leather. We are a small, family run business based in the UK. Our mission is to create products that are not only wonderfully useful but extremely pleasing to the eye, too. Each handbag comes with our iconic cat charm and is beautifully lined with our own exclusive signature fabric. All purses come beautifully gift boxed.
Informazioni di contatto
4,6
Eccellente
123 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Un sac à l'odeur insupportable.
J'ai reçu un sac catwalk en cadeau. C'est une horreur, le sac pue ! L'odeur est si pestilentielle que je l'ai enfermé dans son sac en tissu. Je ne l'ai jamais utilisé. C'est inadmissible au regard du prix, presque 80 euros ! Rien n'a fait partir cette odeur.
J'ai essayé de les contacter mais ce site est introuvable. Ça fait 2 ans que j'essaie de me faire rembourser ou au moins avoir un échange. J'avais bien trouvé une adresse mail mais ils me disent que ce n'est pas eux...
Fuyez. N'achetez pas les sacs catwalk collection
12 novembre 2024
Non scritta su invito
Risposta di Catwalk Collection Handbags
Dear A.A,
Nous sommes désolés de voir que vous avez rédigé un deuxième avis négatif. Nous avons répondu à votre avis précédent et vous avons fourni l'e-mail de notre service client pour nous contacter afin de résoudre votre problème. Nous n'avons pas encore reçu d'e-mail de votre part. Notre site Web dispose également d'un formulaire de contact et peut être trouvé ici : https://catwalkcollectionhandbags.co.uk/pages/contact-us
Nous serions plus qu'heureux de proposer un remplacement ou un remboursement. Veuillez contacter notre sympathique équipe de service client à cs@catwalkcollectionhandbags.co.uk afin que nous puissions vous aider davantage.
ENGLISH TRANSLATION
We are sorry to see you have written a second negative review. We did respond to your previous review and provide you with our customer service email to contact us to resolve your problem. We have not yet received an email from you. Our website also has a contact form and can be found here: https://catwalkcollectionhandbags.co.uk/pages/contact-us
We would be more than happy to offer a replacement or refund. Please contact our friendly customer service team at cs@catwalkcollectionhandbags.co.uk so that we can assist you further.
Beautiful, stylish and original
I ordered this handbag as a gift for my daughter. The handbag is stylish, well made and available in different colours. Despatch and delivery were exceptionally quick and I was notified every step of the way. I would definitely recommend the Catwalk Collection.
3 novembre 2024
I absolutely love my new handbag!
I absolutely love my new handbag! Definitely recommend for amazing quality at an affordable price.
3 novembre 2024
Lovely bag
Lovely bag. Soft leather and lots of compartments. It looks quite small but it holds a lot, including my large purse. Very happy with it.
26 ottobre 2024
Beautiful made purse and passport…
Beautiful made purse and passport holder. I love them both so much. I bought both for my daughter in law who loves cats, I thought they were cute too. They’re a birthday present so I don’t know what she will like them but I’m sure she will love them both.
28 settembre 2024
Phone hip handbag…
We ordered the phone hip handbag early evening on Sunday and it arrived with us on monday pm. Fantastic service and the product quality is very good. My wife is thrilled with the bag and what she can get into it.
20 ottobre 2024
Wrong bag sent.
Wrong bag sent.
Replacement had strap missing, then sent.
Missed the recipients birthday!!!
23 agosto 2024
Risposta di Catwalk Collection Handbags
Dear Customer,
We are truly sorry for the inconvenience caused by your recent experience with us. It’s disappointing to hear that we did not meet your expectations, and we sincerely apologise for sending the wrong bag and the issue with the replacement. We understand how frustrating it must have been, especially with the important timing of the birthday.
Please allow us the opportunity to make things right and restore your faith in our brand. Kindly reach out to us at cs@catwalkcollectionhandbags.co.uk, and we will do everything we can to resolve the situation to your satisfaction.
Thank you for bringing this to our attention. We appreciate your feedback as it helps us improve.
Kind regards,
Christie
Catwalk Collection Handbags
The quality of the bags are great
The quality of the bags are great they look classes and very versatile this is the 3rd bag I've purchased I highly recommend them.. treat yourself
1 ottobre 2024
Holds quite alot of contents for it's size. derful crossbody bag and…
It's a wonderful crossbody bag and holds quite a lot of contents for its size.
13 luglio 2024
Just perfect!
This is just the bag I was looking for. A clean, simple design with lots of zips - very secure (I have previously been the target of pickpockets). The bag is light and comfortable to carry, and it certainly holds enough for me. I chose red, it's a nice red and not bright. I started using my bag as soon as it arrived, and I know I will continue using it for some time. Plus, it is really reasonably priced.
4 giugno 2024
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