Offer of a double purchase discount with a mens shirt. Chalk and cheesr. Not knowing cost in NZ dollars before confirmation of purchase.
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Scopri cosa dicono le persone
All of the products looked like good quality, had great specifications, and good reviews. The prices seemed fair. I have been burned before, buying things online this way, but I decided to t... Leggi di più
Just ordered the aspirateur. It's too early to give advise on the product, however placing the order has been quite easy. I especially appreciate your offer by paying with PayPal. In the mean time, I... Leggi di più
Cheap polyester sweatshirt! I've NEVER seen a polyester sweatshirt before & it was way too small per thier size guide. They refused to exchange unless I pay to return to to CHINA although its was ship... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
At Casufit, we pride ourselves on being more than just a clothing brand; we are a reflection of the vibrant and diverse culture that defines local style in the heart of the USA. Our passion for fashion and commitment to quality is what sets us apart, and we are dedicated to providing trendy, stylish, and comfortable clothing for the fashion-forward young women of America.
Informazioni di contatto
A103, Shop 111, No. 109, Changxing Road, Tianhe District, 510650, Guangzhou, Cina
- contact@mail.casufit.com
- casufit.com
3,8
Molto buono
256 recensioni
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BUYER BEWARE
BUYER BEWARE. They want you to believe this is an American company: it is not. It is a CHINESE company. The quality is terrible. The material is 100% polyester and the printing is quality is not good. But don't try to return because they make it very very very incon-
venient to return anything. Shop somewhere else.
19 marzo 2024
Non scritta su invito
Risposta di Casufit
Dear valued customer, we extend our deepest apologies for the inconvenience that hasbeen caused to you. Our team has taken the initiative to email you with the contactinformation of the carrier involved. We kindly request you reach out to them to obtainfurther details and subsequently provide our team with an update based on theinformation received. Rest assured, our team is actively engaged in investigating thismatter with the carrier and will continue to keep you informed through emailcorrespondence. Our dedicated customer care team is committed to resolving thisissue for you. We sincerely appreciate your time and patience.
When you want to return an item to…
When you want to return an item to Casufit, this is the response you get:
"Dear customer,
You can choose to have a partial refund, no need to return.
We can offer a partial refund of up to $7.
Or follow our return and refund process for returns and refunds.
If you decide to pay for postage and return the item for a full refund or exchange, following is the address:
Name: Hu Yue
Address: 6th Floor, Elevator C, Gate 6, Building 5, Jinfeng Industrial Technology Incubation Park, No. 887 Changchun West Road, Hutang Village, Xiaoshun Town, Jindong District, Jinhua City, Zhejiang Province, China.
Zip code: 321000
Tel: 15382495554
Please provide the return tracking number, logistic company name and the picture of the return package when the item had been returned by you, so that we can track the package.
If you do not provide these or the final package was not successfully returned to our warehouse.
We will not process refunds.
When we receive the return package, we'll exchange or refund you ASAP.
Best regards,
Casufit Team"
This company advertises that you can return items, but it doesn't tell you that you have to send them back to China. They shipped the tee shirt I bought from California, not China. Why can't I return it to California?
3 marzo 2024
Non scritta su invito
Risposta di Casufit
Dear valued customer, we extend our deepest apologies for the inconvenience that hasbeen caused to you. Our team has taken the initiative to email you with the contactinformation of the carrier involved. We kindly request you reach out to them to obtainfurther details and subsequently provide our team with an update based on theinformation received. Rest assured, our team is actively engaged in investigating thismatter with the carrier and will continue to keep you informed through emailcorrespondence. Our dedicated customer care team is committed to resolving thisissue for you. We sincerely appreciate your time and patience.
You have THE MOST artistic designs and…
You have THE MOST artistic designs and unique clothing of any online retailer!
9 marzo 2024
Non scritta su invito
Risposta di Casufit
Dear customer, Thank you so much for your love and support! It’s our great pleasure to serve you! Wish you a great day!
I did get my product and was very…
I did get my product and was very pleased as to the fit and the fabric. I have already placed another order. Thank you for responding to my emails so quickly.
9 marzo 2024
Non scritta su invito
Risposta di Casufit
Dear customer, Thank you so much for your love and support! It’s our great pleasure to serve you! Wish you a great day!
Great looking design on T-shirt
Great looking design on T-shirt, easy to order, overall a good experience. Not sure when order will arrive though, hoping to get an email with a tracking number.
1 marzo 2024
Non scritta su invito
Risposta di Casufit
Dear customer, Thank you so much for your love and support! It’s our great pleasure to serve you! Wish you a great day!
ZERO STARS!!
ZERO STARS!!! This company is an internet rip-off!
I ordered a 100% cotton sweatshirt, at least that is what was advertised on their website. What I received was NOT cotton! It was stiff and scratchy and gross!
To send it back to China would cost $30, which is what I paid for it. So, they refunded me $7 to keep it! Total rip-off! They don't know their fabrics, or U.S. sizing, or they lie about it.
29 gennaio 2024
Non scritta su invito
Risposta di Casufit
Dear valued customer, we extend our deepest apologies for the inconvenience that hasbeen caused to you. Our team has taken the initiative to email you with the contactinformation of the carrier involved. We kindly request you reach out to them to obtainfurther details and subsequently provide our team with an update based on theinformation received. Rest assured, our team is actively engaged in investigating thismatter with the carrier and will continue to keep you informed through emailcorrespondence. Our dedicated customer care team is committed to resolving thisissue for you. We sincerely appreciate your time and patience.
Don't buy from Casufit this is a fraudulent company.
I placed a review minutes after purchasing an item on Casufit.com. I was pleased with the items "available " and the ease of checking out. My order was confirmed immediately. It's now been 10 days and my order not only hasn't shipped, their indicating it's now not in stock. They can't provide a tracking number because the order hasn't been processed. With this knowledge, I asked for a refund. Because nothing has been done for my order (Because of the Chinese Spring Festival) they are now saying that I can get a refund but with a 15% percent amount taken, for "handling fees "What have they handled except for taking my money. This company is a joke. I am persuing and I am suing this company, if anyone would like retribution and justice for their mishandled experience please reach out to me, and join me in taking this company off the market. They are frauds. My email is ibbusy13@gmailcom if you have purchasing issues with this company please contact me and I will have my lawyer contact you.
The reply is automated. If you read my post then read the reply that was given. You can clearly see that Casufit is a fraud company. There is nothing wrong with the courier. It's the fact that they take your money you wait for over 3 weeks before they process any order, they don't offer refunds, . I wouldn't doubt if this is a sweat shop, and the It's little children making up the most of this company. I'm telling you that this Casufit company is a fraud.
9 febbraio 2024
Non scritta su invito
Risposta di Casufit
Dear valued customer, we extend our deepest apologies for the inconvenience that hasbeen caused to you. Our team has taken the initiative to email you with the contactinformation of the carrier involved. We kindly request you reach out to them to obtainfurther details and subsequently provide our team with an update based on theinformation received. Rest assured, our team is actively engaged in investigating thismatter with the carrier and will continue to keep you informed through emailcorrespondence. Our dedicated customer care team is committed to resolving thisissue for you. We sincerely appreciate your time and patience.
Returns & sizing
Everything sizes incorrectly according to their charts! I hated the polyester for the hoodie, it made it very stiff, but I was aware it was polyester when I ordered. It was too small. The top I orded was also too small and puckering at the stitching around the neck. The leggings were too big. The returns are to China and their return policy DOES NOT STATE THAT. It only says the buyer is responsible for return shipping. It is VERY MISLEADING! I always check return policy prior to purchase. With their minimal shipping charges, why would anyone think items would need to be returned to China? Please don't be fooled by this TRICKERY! This is not the customer service we are accustomed to or deserve!
20 febbraio 2024
Non scritta su invito
Risposta di Casufit
Dear valued customer, we extend our deepest apologies for the inconvenience that hasbeen caused to you. Our team has taken the initiative to email you with the contactinformation of the carrier involved. We kindly request you reach out to them to obtainfurther details and subsequently provide our team with an update based on theinformation received. Rest assured, our team is actively engaged in investigating thismatter with the carrier and will continue to keep you informed through emailcorrespondence. Our dedicated customer care team is committed to resolving thisissue for you. We sincerely appreciate your time and patience.
Short ,sweet an easy!
18 febbraio 2024
Non scritta su invito
Risposta di Casufit
Dear customer, Thank you so much for your love and support! It’s our great pleasure to serve you! Wish you a great day!
Many lovely fabrics to choice from…
Many lovely fabrics to choice from depending on your theme interest. The only things I have bought are tee shirts. Most run large. My only problem has been the inconsistent fit of a given size. I bought 5 tee shirts in size XL. Three fit beautifully and two were too big for me to wear However, I have reordered.
16 febbraio 2024
Non scritta su invito
Risposta di Casufit
Dear customer, Thank you so much for your love and support! It’s our great pleasure to serve you! Wish you a great day!
Everything about it is a Homerun!
Everything about it is a Homerun!
The material is luxuriously weighted, smooth and silky outside, soft and comfortable inside.
The cut and sizing are spot on.
The graphics are spectacular!
Truly amazing products and service.
14 febbraio 2024
Non scritta su invito
Risposta di Casufit
Dear customer, Thank you so much for your love and support! It’s our great pleasure to serve you! Wish you a great day!
The ordering experience was very easy
The ordering experience was very easy. I liked the choices provided. Now I'm just waiting for the product to be delivered.
13 febbraio 2024
Non scritta su invito
Risposta di Casufit
Dear customer, Thank you so much for your love and support! It’s our great pleasure to serve you! Wish you a great day!
CASUFIT SHOULD BE BANNED IN THE U.S.
Casufit is an example of the worst sort of customer theft coming from China. This company should not be allowed to operate in the U.S. They are deceitful and the product is so incredibly inferior, I couldn't believe it. They let you return the items but you must return them to China which is expensive and in no way guaranteed for receipt. They emphasize that if they don't arrive, there is nothing they can do. They are a company that is purely profit motivated and they have no sense at all of what customer service is. DON'T LET CASUFIT EXPORT CHINESE SENSIBILITIES TO THE U.S. THEY ARE BASICALLY THIEVES IN MY BOOK AND I'M REPORTING THEM TO THE ATTORNEY GENERAL.
4 febbraio 2024
Non scritta su invito
Risposta di Casufit
Dear valued customer, we extend our deepest apologies for the inconvenience that hasbeen caused to you. Our team has taken the initiative to email you with the contactinformation of the carrier involved. We kindly request you reach out to them to obtainfurther details and subsequently provide our team with an update based on theinformation received. Rest assured, our team is actively engaged in investigating thismatter with the carrier and will continue to keep you informed through emailcorrespondence. Our dedicated customer care team is committed to resolving thisissue for you. We sincerely appreciate your time and patience.
Find what you like.
The clothing options were extensive. I like items that are have enduring flair, unique and of a style that won’t be obsolete next year. There were several options that worked for me. I anticipate that my college age kids are going to grab them on site.
5 febbraio 2024
Non scritta su invito
Risposta di Casufit
Dear customer, Thank you so much for your love and support! It’s our great pleasure to serve you! Wish you a great day!
I enjoyed looking at all of the…
I enjoyed looking at all of the designs/pictures on the shirts. Absolutely beautiful!!!
4 febbraio 2024
Non scritta su invito
Risposta di Casufit
Dear customer, Thank you so much for your love and support! It’s our great pleasure to serve you! Wish you a great day!
Cheap polyester sweatshirt
Cheap polyester sweatshirt! I've NEVER seen a polyester sweatshirt before & it was way too small per thier size guide. They refused to exchange unless I pay to return to to CHINA although its was shipped from CALIFORNIA not China. Bad business bad service & cheap product at a high prices for a shirt. I'm not happy!
31 gennaio 2024
Non scritta su invito
Risposta di Casufit
Dear valued customer, we extend our deepest apologies for the inconvenience that hasbeen caused to you. Our team has taken the initiative to email you with the contactinformation of the carrier involved. We kindly request you reach out to them to obtainfurther details and subsequently provide our team with an update based on theinformation received. Rest assured, our team is actively engaged in investigating thismatter with the carrier and will continue to keep you informed through emailcorrespondence. Our dedicated customer care team is committed to resolving thisissue for you. We sincerely appreciate your time and patience.
Once my free shipping code was…
Once my free shipping code was activated..I couldn't get back to it during checkout. Kind of annoying but I look forward to my new dress
29 gennaio 2024
Non scritta su invito
Risposta di Casufit
Dear customer,
Thanks for your feedback.
If you have any question. Please contact us via Email address contact@mail.casufit.com, we will try our best to follow up with your order issues and solve the problems accordingly. Sorry for any inconvenience caused. Thanks for your understanding.
Fabric not as pictured
The fabric of the blouse that I bought was nothing like it's photo on line. Buyer beware.
3 gennaio 2024
Non scritta su invito
Risposta di Casufit
Dear valued customer, we extend our deepest apologies for the inconvenience that hasbeen caused to you. Our team has taken the initiative to email you with the contactinformation of the carrier involved. We kindly request you reach out to them to obtainfurther details and subsequently provide our team with an update based on theinformation received. Rest assured, our team is actively engaged in investigating thismatter with the carrier and will continue to keep you informed through emailcorrespondence. Our dedicated customer care team is committed to resolving thisissue for you. We sincerely appreciate your time and patience.
Easy as 1 2 3!
Easy website to use for ordering. Great selection of products.
26 gennaio 2024
Non scritta su invito
Risposta di Casufit
Dear customer, Thank you so much for your love and support! It’s our great pleasure to serve you! Wish you a great day!
The material is terrible
The material is terrible. It is not normal sweathshirt or tshirt material. It looks like something I would have made myself. Size runs small and does not fit well. Very disappointed.
10 gennaio 2024
Non scritta su invito
Risposta di Casufit
Dear valued customer, we extend our deepest apologies for the inconvenience that hasbeen caused to you. Our team has taken the initiative to email you with the contactinformation of the carrier involved. We kindly request you reach out to them to obtainfurther details and subsequently provide our team with an update based on theinformation received. Rest assured, our team is actively engaged in investigating thismatter with the carrier and will continue to keep you informed through emailcorrespondence. Our dedicated customer care team is committed to resolving thisissue for you. We sincerely appreciate your time and patience.
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