waited 3 minutes for chat help while stuck in traffic, got instant answers, but they couldnt fix my bonus issue?
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Balance changed on desktop before mobile. The issue was that my banking app showed payment while the site stayed unchanged. boring account functions should just work. My coffee went cold while I compa... Leggi di più
Three tickets over five weeks, 44112, then 46980, then 51226, all on the same document issue, each answered by someone with no sight of the other two. Nothing carries across, so you rebuild the whole... Leggi di più
Asked support about a sports betting question and they answered in under 5 minutes, very friendly team.
Dettagli dell'azienda
- Allibratore
- Agenzia di scommesse
- Casinò
- Sala per giochi d'azzardo
- Servizio di giochi d'azzardo
- Casinò o centro scommesse online
Scritti dall'azienda
Découvrez une sélection de casinos en ligne pour joueurs français, évaluée selon la sécurité, la fiabilité, la rapidité et la qualité du service client.
Informazioni di contatto
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Monday night I opened verification…
Monday night I opened verification email #95030; KYC email said one file missing from my account page, casino profile showed three. Cashier screen hid the document name on ticket #21000.
cashback note Thu 11:40
cashback note Thu 11:40; cashback was in the banner from my account page, then zero in the cashier. Bonus screen made the account problem feel like a support loop after I checked contact form.
At this point I just laughed because…
At this point I just laughed because the agent ended chat while I was still typing.
No warning, no transcript button, no ticket number.
I sat there staring at the little closed-chat message like a fool Such a weird little mess.
Cashback appeared on my account banner…
Cashback appeared on my account banner last Tuesday, but the expiry clock had already started before I even opened the spins. A promotion does not have to be amazing, but it should at least be clear, and this one was not. The screenshot proving it was already sitting in the support thread.
I only tested the site for one evening
I only tested the site for one evening. Games opened, but account history and rewards kept disagreeing, so I stopped before adding more money. I saved a screenshot before closing the page.
One more casino headache
One more casino headache: The casino kept logging me out right after opening withdrawal history seriously?
At the bingo hall
At the bingo hall, asked the floor staff why my ticket number was skipped in the raffle draw. He checked the roll, shrugged, and said the strip “must not have printed properly”. Great.
Checked again
Checked again, Revolut cashout screen: the payout button froze with Neteller and added another pending row. Message centre made a basic casino issue become a wasted break at Tue 10:38.
In the bingo hall
In the bingo hall, a noisy group came in late and the caller skipped the recap. I missed two numbers, then floor staff told me to watch a screen blocked from my seat.
Login relies on a code sent by text
Login relies on a code sent by text, but that message can take anywhere from ten seconds to four minutes to arrive. By the fourth login attempt in one evening, the delay was enough to make me close the laptop and give up on playing slots.
I looked after work and mobile and…
I looked after work and mobile and desktop showed different cashier layouts. I asked support and got a vague wait message.
The video poker section is more…
The video poker section is more well-rounded than I was expecting. Full pay Jacks or Better, Deuces variations, paytables available before the game loads rather than once youre already in. I stick to the 9/6 and the hand history has matched up every single time I looked.
ID upload worked on desktop
ID upload worked on desktop, failed twice on mobile casino in transaction history
Balance changed on desktop before…
Balance changed on desktop before mobile. The issue was that my banking app showed payment while the site stayed unchanged. boring account functions should just work. My coffee went cold while I compared the pages. brilliant… another refresh
I withdrew to Cartes Bancaires and it…
I withdrew to Cartes Bancaires and it silently switched to bank transfer.
Ticket #22529
Ticket #22529; support at Sun 9:21 answered with the wrong bonus terms
Casino page stayed blank at Tue 14:16
Support never explained the change. The message centre still showed nothing useful
From my experience
From my experience, so the withdrawal request screen loads on the laptop although on the phone it just spins forever, and on the tablet it states maintenance, all 3 logged into the same casino account at the same time. There is still no idea which of them is right
The date filter counted Friday as…
The date filter counted Friday as Saturday.
After that, the weekly total changed between devices.
maybe it applied later, but the page never said so.
It was a small issue until the account pages kept disagreeing
filters reset every time this time.
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